FuturePowerPC Reviews 2

Placed an order on 12/18/2010 and canceled it on 1/10/2011 since this company can't seem to get it's act together and ship an item when it says it willI should have checked the on-line reviews first since they get hammered for the same issues. Avoid at all costs!

I ordered a high-end gaming laptop for my business from FuturePowerPC (FuturePowerPC.com). No one else had them in-stock, but their website said they did. When I called them, they said they had none, but were getting a delivery in a few days. I ordered and paid and then waited patiently. 10 days later, I received 2 calls, back to back, while I was in a meeting with a client. I let them go to voicemail. An hour or so later, I got the calls: The first said that they had a shipment of the laptops, but I needed to confirm that I still wanted one. The next call said that I was "all set" and that it would "ship on Monday" (it was Friday). I called them back anyway to make sure that my version of "all set" matched theirs. They were extremely rude and told me that I lost my place in line when they could not reach me. I asked why I needed to confirm an order that I did not cancel and had provided a credit card for and they told me that "sometimes people don't want to follow-through". I asked about the voicemail that said I was all set, and he checked my ordered and verified that my laptop was sold to someone else, but that I could get back in line and wait until they got another delivery. Hmmmm... let me think about that a minute.... get back in line, and then wait by the phone for days or maybe weeks.... so as not to miss the big phone call.... You guys are a joke!