Visited Stevenage store today and my purchases were handled by Michael. Very polite, friendly and easy to talk to. He accepted my request to let me have a look around the store first without being pus... See more
Location
Switch locationRoaring Meg Retail Park, Great North Road, SG1 1XN Stevenage, GB
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When we walked into Furniture Village Stevenage there was a nice atmosphere. We were greeted by Michael who showed us around the sofas we were interested in. There were many choices of colours and mat... See more
Lots of variety and options to see in the store. Makes a big differnce to see the furniture in person. We were helped by sales consultant Phil, who was extremely helpful, friendly and knowledgeable. B... See more
we had a good experience at Stevenage furniture Village store. The experience was made better by the professional approach of Michael. He was very friendly without being over the top and assisted us i... See more
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Roaring Meg Retail Park, Great North Road, SG1 1XN, Stevenage, United Kingdom
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Michael
Michael, is my go to on any furniture requirements. Always super helpful !
Super quick and easy experience
Super quick and easy experience, made even better by the fabulous Michael!
Micheal was super!!!
Micheal was super!!!
I felt welcome and happy with the services rendered.
Well done and thank you Micheal!!.
Michael was an exceptional and…
Michael was an exceptional and professional in his customer service, from the point that we arrived till when we left he gave us an excellent service, I will highly recommend him to any customer
we had a good experience at Stevenage…
we had a good experience at Stevenage furniture Village store. The experience was made better by the professional approach of Michael. He was very friendly without being over the top and assisted us in our product choice. Michael is a credit to furniture Village and he makes it a very positive experience which makes you want to go back.
May use AI-assist with repliesRead more
Terrible customer service from… Stevenage
Terrible customer service from Stevenage store left 20 voice mails no response ended up speaking to Leighton B store who were lovely. Sofa arrived late and faulty still not had any follow up from stev store despite issues not being resolved with faulty goods would not recommend at all

Reply from Furniture Village - Stevenage
Sofa shopping
When we walked into Furniture Village Stevenage there was a nice atmosphere. We were greeted by Michael who showed us around the sofas we were interested in. There were many choices of colours and materials. Michael was knowledgeable and was patient with our questions we did not feel rushed which made it easier to purchase the two sofas we did.
Excellent service and Friendly staff
Excellent service and Friendly staff!
Competitive prices during regular sale periods.
Purchased a sofa from the Stevenage…
Purchased a sofa from the Stevenage store. Micheal was super helpful, told us all the information we needed, 10/10 from us
Micheal did give extra support and…
Micheal did give extra support and advice through the purchase, he has been so wonderful and professional in areas where I felt it may not be possible, he understands the value of a customer and even in busy times lots of reassurance with information before attending to another client and u will all feel valued with no discrimination at all. I can not thank him enough and his truly an asset for furniture world and I pray others learn from him the kind and polite way of delivering the message and finding solutions to anything that the client may want makes it easy. Once again thank you so much Micheal and will come again
I’am very happy with the…
I’am very happy with the service.Michael did excellent job assembling my furniture and was professional,reliable and careful.I would highly recommend him!
Visited Stevenage store today and my…
Visited Stevenage store today and my purchases were handled by Michael. Very polite, friendly and easy to talk to. He accepted my request to let me have a look around the store first without being pushy or following me around. I knew roughly what I wanted and once ready he gave me several suggestions and options which really helped decide what to order. Looking forward to receiving my lovely new furniture.
Sofa Purchase
Michael was extremely helpful in helping us find a suitable sofa for our holiday home and arranging for delivery once it’s ready. We had visited a number of other stores but found Furniture Village had the most options to chose from.
Great Service
We just placed our order through Michael - super friendly, accommodating and really helpful! Would highly recommend
Had a great experience in store
Had a great experience in store. Michael was very helpful in finding the right furniture for us.
I visited your store in Stevenage and…
I visited your store in Stevenage and was greeted by Michael , he was very professional and helped me a lot choose my bed and mattress which iam super happy with and looking forward to receiving soon .
Service was impeccable.
Michael was super helpful and…
Michael was super helpful and informative, very happy with the service received
Visited the Stevenage store to view…
Visited the Stevenage store to view some dining tables. Micheal was very helpful and assisted us in choosing the perfect table. He was very helpful from start to finish. Couldn't recommend enough
Lots of variety and options to see in person
Lots of variety and options to see in the store. Makes a big differnce to see the furniture in person. We were helped by sales consultant Phil, who was extremely helpful, friendly and knowledgeable. But never once did we feel pressured into a sale, unlike some other furniture stores we had visited previously. In fact, that was a key driver in convincing me to make our purchases here.
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