Furniture Village - Stevenage Reviews 

1,683
TrustScore 4.5 out of 5

4.7

Roaring Meg Retail Park, Great North Road, SG1 1XN Stevenage, GB


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Rated 5 out of 5 stars

Visited Stevenage store today and my purchases were handled by Michael. Very polite, friendly and easy to talk to. He accepted my request to let me have a look around the store first without being pus... See more

Rated 5 out of 5 stars

Lots of variety and options to see in the store. Makes a big differnce to see the furniture in person. We were helped by sales consultant Phil, who was extremely helpful, friendly and knowledgeable. B... See more

Rated 5 out of 5 stars

Michael was extremely helpful in helping us find a suitable sofa for our holiday home and arranging for delivery once it’s ready. We had visited a number of other stores but found Furniture Village ha... See more

Rated 5 out of 5 stars

When I arrived I was warmly welcomed by Mike. Mike was very knowledgeable about the products I was interested in and gave good advice. I was not under any pressure to buy. Mike helped with discounts a... See more


Company details


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  • Roaring Meg Retail Park, Great North Road, SG1 1XN, Stevenage, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,683)

63,960 reviews in the last 12 months

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Rated 5 out of 5 stars

Micheal did give extra support  and…

Micheal did give extra support  and advice through the purchase, he has been so wonderful  and professional  in areas where I felt it may not be possible, he understands the value of a customer and even in busy times lots of reassurance with information before attending to another client and u will all feel valued with no discrimination at all.  I can not thank him enough and his truly an asset for furniture world and I pray others learn from him the kind and polite way of delivering  the message and finding  solutions  to anything that the client may want makes it easy. Once again thank you so much Micheal and will come again 

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Visited Stevenage store today and my…

Visited Stevenage store today and my purchases were handled by Michael. Very polite, friendly and easy to talk to. He accepted my request to let me have a look around the store first without being pushy or following me around. I knew roughly what I wanted and once ready he gave me several suggestions and options which really helped decide what to order. Looking forward to receiving my lovely new furniture.

7 September 2026
Rated 5 out of 5 stars

Sofa Purchase

Michael was extremely helpful in helping us find a suitable sofa for our holiday home and arranging for delivery once it’s ready. We had visited a number of other stores but found Furniture Village had the most options to chose from.

5 September 2026
Rated 5 out of 5 stars

Great Service

We just placed our order through Michael - super friendly, accommodating and really helpful! Would highly recommend

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Lots of variety and options to see in person

Lots of variety and options to see in the store. Makes a big differnce to see the furniture in person. We were helped by sales consultant Phil, who was extremely helpful, friendly and knowledgeable. But never once did we feel pressured into a sale, unlike some other furniture stores we had visited previously. In fact, that was a key driver in convincing me to make our purchases here.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

When I arrived I was warmly welcomed by…

When I arrived I was warmly welcomed by Mike. Mike was very knowledgeable about the products I was interested in and gave good advice. I was not under any pressure to buy. Mike helped with discounts and delivery promptly. Very professional but also welcoming. Highly recommend

2 September 2026
Rated 5 out of 5 stars

Michael

We were by Micheal

He was very professional and helped us with our purchase
He understood what we needed and what was our budget and did exatly what we needed
Explained all furniture covers and plans
We cannot wait to see our furniture now !

24 August 2026
Rated 5 out of 5 stars

Sales

We were welcome by a loverly sales person who was very helpful with our enquiry. She left us alone whilst we made our choices and came and checked in with us if everything was OK and did we need anymore help a couple of times. There was no pressure from the staff they also offered us tea and coffee whilst we choose what we were looking at. Once we made our decision the sales person checked with us if that was what we wanted and whilst putting through the order she was explaining everything and other products available,these were offered with no pressure. The sales person was very professional and friendly and new the answers to our questions. The store itself was clean well lit and the displays were well laid out.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Mattress purchase

Got good advice from the sales team. Not to pushy, but they were on hand to give good and honest answers to our queries. Can't wait for our lush new mattress to be delivered.

31 August 2026
Unprompted review

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