Furniture Village - Sheffield Reviews 

On entering the store we was greated with a friendly smile. Jonathan-bed specialist sales consultant. Was very helpful and explained everything to us. He was very approachable and we never felt rushed to make a decision. My main aim was a uplift recliner for my husband because of medical needs. He showed us the uplift recliners, explained how they worked. and let us take our time for my husband to try the recliner. I can't thank him enough for all his help.
We bought G plan uplift recliner and settee. Jonathan definitely knew is products and how they worked.

Craig Stirland was very helpful and was able to answer all the questions I asked him about the
Leather recliner chair.
The Sheffield showroom is spacious, well laid out and with plenty of staff to advise.
Also easy parking and access.

Great service unfortunately for me the wife loves the stuff in here but the customer service is excellent so makes it a good experience

Spent over £1500 on a dining table and chairs only for the set to be delivered with one chairs damaged and one chair missing, wnt back into the store to be told by the general manager it's not his problem it's a warehouse issue and there is nothing he can/will do.

Good customer service jez was very helpful explained everything we needed to know made us feel at ease and was not pushy

Excellent no pressure sales and Jez wad really helpful and knowledgeable of stock that fit our requirements.

I’m not very happy with the customer service’s I’m trying to contact them about delivery and no one answers or returns my call after a lot of attempts and left messages

The customer service was excellent, not too pushy and allowing us to browse the showroom without interruption. The staff were very friendly, informative and approachable- I’d recommend Furniture village 👌🏼

Great customer service.We had visited earlier in the year and went back to finalise our choice.
The staff member was very helpful but not pushy.
We purchased our table and chairs to our requirements and we were advised on care packages as well.
Would recommend to others.

the salesman Jez was extremely helpful,calm,polite and knowledgeable.

Joe@Sheffield fantastic guy great to deal with. 5 stars

No pressure selling the salesman was excellent he let us look then was very helpful when we needed him .

The sales rep Jez, really helpful and a lovely bloke to deal with! Not pushy and very welcoming. Big compliment to him.

Wayne at Drakehouse Sheffield branch was amazing and helped us pick out the best sofa and colour matched what we were after everything from picking out the sofa to buying was seamless and quick. Thank you again Wayne can’t wait to get our new sofa and chair now x

The gentleman was very polite and very helpful he answered every question I asked about the settees I was looking at I have phoned him up about something I forgot to ask he was more than helpful I'm looking for some more furniture next year and I would highly recommend your store Joe was very helpful and explained everything

Jonathan at Crystal Peaks is very committed, professional & helpful.
We have purchased several products (sliding wardrobes, drawers, bed, mattress, dining table, 4no chairs) over the last few weeks. The quality of all the products is excellent, we will certainly shop here again. Highly delighted with the service and products at Furniture Village.

Absolutely first class customer service from Graham.

Excellent service. Competitive prices and a trusted, reliable company

We recently ordered a bed base and two mattresses from our nearest Furniture Village Store. Everyone we dealt with was friendly and efficient. Wayne in the store was helpful and patient with us while we were deciding on the mattresses. Tina and the girls in the office were friendly and on the ball when arranging the delivery date and payment. Finally the delivery by Simon and Andy was faultless. They arrived on time, had the bed base to build, and nothing was too much trouble for them. Thank you all.

A bit disappointed with the sales staff to be honest, I have a first customer discount code but wasn't given the opportunity to use it