Furniture Village - Leicester Reviews 

I do not know how the sofa is showing as delivered online because what was brought in did not meet specification and was taken back by the delivery team. I have tried to make calls to know what next and I have not been able to speak with anyone who can help. Was put on hold for a long time, finally got through to the store and was promised call will be returned, did not get a call back.
I need to know when I will get the order please

Ash Patel was really helpful while at the same time not being pushy

Lovely experience in the shop yesterday ordering a new sofa. Felt completely relaxed and wasn't immediately jumped on by a salesperson. When a gentleman did approach, Shak, he was very polite.
Shak offered us coffee whilst he explained the sofa we liked, the prices, colours and the cover plan etc. We were very pleased with our choice of sofa and felt in no way pressured into a sale. Choosing a new sofa is quite a hard process, there's so much choice!
Very good customer service from Shak. Can't wait for the sofa to arrive 😊.

Spoke to Ash, very happy with excellent service from him, will be returning for future purchase

Ash helped me out looking around a few mattress's, allowed me to take my time on each so that I could come to the right decision. Would recommend!

I have recently bought a very expensive sofa and new wardrobes around the £6000 mark and found the service second to none and recently bought a new rug to go with our sofa when it arrives

Served by Ash @ FV excellent service, helpful and informative.

Easy, clear and thorough explanation of the process. Was served by Sales Consultant Manish. Would recommend 👍

Manish was friendly, knowledgable, with no pressure sales. Explained the sales process simply and did his best to ensure I left the showroom a fully satisfied customer. Will definitely return for my next furniture purchase. Thank you and well done, 5 stars easily awarded.

We have just bought an absolutely beautiful dining table from Furniture Village, and we couldn’t be happier with both the table and the experience we had in store.

A special thank you to Shak, who was fantastic from start to finish. He took the time to really listen to what we were looking for, talked us through the different options without ever making us feel pressured, and helped us think about all the important details that you don’t necessarily consider when you first fall in love with a piece of furniture.

What could have simply been a shopping trip became a genuinely enjoyable and memorable experience. Shak was knowledgeable, patient, approachable and clearly cared about helping us make the right choice rather than simply making a sale.

The table is going to be such an incredible addition to our new home, and we are already imagining it filled with family and friends when we host Christmas this year. It feels like so much more than just a piece of furniture. It’s going to be at the heart of our home and part of many memories to come.

Thank you, Shak, for making the whole experience so special. Furniture Village should be very proud to have someone like you representing them.

We had a fantastic experience at Furniture Village. A huge part of this was due to Shak, who was extremely attentive and knowledgeable. Shak gave us excellent, useful advice and never rushed us into making any decisions. Shak helped us to choose suitable sofas that suited our budget and gave us lots of options on features - we also choose beds, which again Shak took time to explain our options with bed frames, mattresses and headboards. Overall, it was a really pleasant experience and we look forward to having the furniture delivered!

Great service, friendly and informative.

Great sales person Manish. Very informative and welcoming. Would come back here to buy from Manish

Rick, simply the best!

Rick, what a lad

Mo was advising us and was very knowledgeable and friendly. He listened to what we were looking after and was very helpful .

Great customer service from Shak at the furniture village in Leicester. He was very friendly and helpful without being pushy so we completed our order with him and will be returning for any future purchases with him. Thank you Shak!

We found that there was a wide variety of sofas and chairs to select from at competitive prices.
We were also grateful for Mo’s help in answering our various questions before making a final decision for what was a significant financial and medium to long commitment.