Went into the local branch to check a product I'd seen online. Neil was helpful, straightforward and thorough - demonstrating the product features well and encouraging us to try it out ourselves t... See more
Location
Switch locationHigh Wycombe Retail Park, London Road, HP11 1LP High Wycombe, GB
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From the time we started looking at the furniture in the High Wycombe store we were well supported by knowledgeable sales staff. Having agreed on our purchases the process of setting up finance and c... See more
Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe an... See more
Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through th... See more
Company details
Contact info
High Wycombe Retail Park, London Road, HP11 1LP, High Wycombe, United Kingdom
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Great in-store customer service
Went into the local branch to check a product I'd seen online.
Neil was helpful, straightforward and thorough - demonstrating the product features well and encouraging us to try it out ourselves to make sure we were happy with it, and helping make the purchase itself.
Provided his card so I can contact him if needed in future.
I hope the delivery side matches up to the in-store service!
Very good experience
Nadia was very helpful with what we were looking and was very knowledgeable with the questions we asked the whole buying experience went very smoothly
Very friendly and helpful experience…
Very friendly and helpful experience with Clarence Paul . With quite a lot to choose from. This was the first time we had been to look for what we needed and was very pleased with the choice we made
Excellent service from Furniture Village
From the time we started looking at the furniture in the High Wycombe store we were well supported by knowledgeable sales staff. Having agreed on our purchases the process of setting up finance and completing our order was smooth and professional.
The delivery was well organised by two efficient and friendly people - furniture assembled with care and put in place, operation of extending table demonstrated. High class service all round - will not hesitate to use this shop again.
The staff member was very helpful and…
The staff member was very helpful and well versed with the products.
Nadia was great very friendly and…
Nadia was great very friendly and helpful
Great experience
Staff were very welcoming and friendly. Clarence was extremely helpful and assisted with all my requirements. Thank you.
I received excellent customer service…
I received excellent customer service from Nadia, Sales Consultant at the High Wycombe branch. She was approachable, friendly, and highly knowledgeable. She was honest and addressed all my concerns thoroughly. I would definitely recommend her and will visit the store again.
A good range and helpful friendly staff
You had a good range of furniture and we found what we were looking for. Your representative was then very helpful about the options available and any necessary extras.
A satisfying experience
Marky was in my view what every sales person should be polite cheerful helpful but remaining in the background until required. He was able to answer all our questions and give advice on all options we were looking at. A very satisfying experience.
Clarence does a great job
Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through the process of me ordering furniture. He was very patient, professional and easy to talk to - 5/5!
James the GM was exceptional 5******
Very good and friendly customer service
Very good and friendly customer service
Good show room with a lot of options…
Good show room with a lot of options for furniture on display.
Faultless experience
Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe and JT who delivered our sofas in a timely manner, built with care, and took away the cardboard boxes and all the other rubbish with them. Can’t fault the service. On top of that, the sofas are lush, high quality and definitely feels like it will last us a long time
Fantastic and friendly experience from…
Fantastic and friendly experience from start to finish will definitely use gain thank you .
Efficient and courteous sales…
Efficient and courteous sales assistance. I never felt under undue pressure. The options for delivery and assembly and the price attached were explained clearly. Very happy with the customer service.
Comfortable Experience
Good customer service. Ended up buying a great dinning table & chairs, just what we wanted.
Marky Pitt at the High Wycombe branch…
Marky Pitt at the High Wycombe branch was very helpful. Allowed us space to discuss between ourselves which sofas we liked and ones we didn’t. We went back the next day to purchase our Sofas and Marky was there to help us with the purchase
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