We spotted what we were looking for toreplace four tired dining chairs on the website and at a great price so ordered them there and then. They were delivered next day which was brilliant and meant we... See more
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About Furniture And Choice
Written by the company
We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.
Keep on living with Furniture And Choice.
Browse our range of living and dining furniture at www.furniturechoice.co.uk
Furniture And Choice
Written by the company
- How did we do? Good or bad - we'd love to know.
- Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.
Contact info
Unit 22 Bankfield Business Park, WF14 9DQ, Mirfield, United Kingdom
- 0333 015 0000
- info@furniturechoice.co.uk
- www.furniturechoice.co.uk
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Replied to 96% of negative reviews
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Delivery was promt on the day and the…
Delivery was promt on the day and the service was perfectional.
Your colleagues answered the questions that was asked of them.
Absolutely gorgeous dining table
Absolutely gorgeous dining table, no delays or issues with delivery. The quality of the finish is perfect.
Price ,quick delivery,great quality …
Price ,quick delivery,great quality looks a lot more expensive than it cost!
The delivery was on time
The delivery was on time, the service was good and I love the furniture
Excellent service love my chairs…
Excellent service love my chairs already had 2 do wanted 2 more .Great price amazing delivery.
Very easy to shop online
Very easy to shop online. Great choice of products which are good quality at great prices. Delivery times are also very quick and the staff are friendly
The delivery men was very polite and…
The delivery men was very polite and was on time
Chairs arrived when they should
Chairs arrived when they should. Small assembly job although a little pushing required to get a snug fit. For what we paid they are good. Would use the company again
Not perfect quality
Having ordered 4 chairs which match my existing table perfectly. But the issue I have is 2 out of the 4 chairs actually rock as though one leg is either longer or shorter than the other 3. Sitting on the chairs eliminates the rock. I am hoping that in time these chairs will settle and the rock will disappear.
Cannot fault the delivery time and service provided by Furniture and Choice
Excellent service
High quality table which was simple to assemble, delivery was smooth and drivers were extremely helpful in where they delivered it to.
Do NOT waste a single penny or second…
EDIT - Furniture and choice flagged my genuine review as DEFAMATORY in attempt for no one to see.. enough said! I will continue to pursue the matter through appropriate channels! Please don’t waste your money guys
Do NOT waste a single penny or second on this disgrace of a company. I paid £1,429.93 for a "premium" Hampton 3+2 sofa set in March 2026 delivered April and within 3 measly months of normal use, BOTH sofas were falling apart at the seams. The fabric stretched so tight it’s splitting, turning white, and fraying to pieces absolute crap materials and pathetic workmanship. I wish u could upload pictures and the report!!
I reported it 22 July 2026 they dragged their heels then sent their little puppet crew Emmiera Group on 4 August to do a check!! Their own official report ADMITTED the fabric was PULLED TOO TIGHT that’s literally their own words in black and white! But instead of owning their mess, they had the nerve to spin it as a "normal design feature" what a load of utter rubbish! A brand new sofa should NOT be splitting apart in 3 months that’s a DEFECT, not a feature!
Then get this on 10 August they had the audacity to email, flat-out REFUSE a refund, repair (apparently I refused a repair 😂 he told me it couldn’t be repaired), or replacement, slam the door in my face, and CLOSE MY CASE like I never existed! They don’t give a damn about your rights Consumer Rights Act 2015? Never heard of it. They think they can stick two fingers up at the law and get away with it.
This company is a joke from start to finish. They sell cheap crap at premium prices, send biased inspectors to cook the "evidence", and abandon you the second they’ve got your cash. They are dishonest, incompetent & shameless!!
I’ve had to drag my bank into this, file a chargeback I’m going to fight tooth and nail for the money they swindled out of me all because they are too cowardly to stand behind their own products!!
Mess with the wrong customer, and you get exposed. I’m not going away and neither is the truth!! STAY WELL CLEAR.
On to trading standards next!!

Reply from Furniture And Choice
The sofa was excellent and well worth…the cost
The sofa was excellent and well worth the cost. It was excellent service from beginning to end. The delivery company was also very good. Would highly recommend this company to anyone
I won a competition for £1000 off
I won a competition for £1000 off an order, I love my new corner sofa its so pretty and very stylish. I just hope that it will be strong enough to deal with my bouncy 5 year old :) thank you so so much, I couldn't believe my luck, DELIGHTED!!!!
Absolutely over the moon sofa and chair…
Absolutely over the moon sofa and chair are gorgeous and so comfy ,would highly recommend this company ,so very helpful as well.
I found what I wanted at the right…
I found what I wanted at the right price. Communication was great. And the table was so much better than I had imagined. I loved the contouring and the flaps that come down when you put the insert in so it looks like a complete table.
Brilliant service from start to finish
Brilliant service from start to finish. The settees are a very good quality. Delivery was swift and they put them in the right place. Assembly was straightforward. I recommend purchasing from this company.
Great serviceFrom ordering on line to the delivery…
From ordering on line to the delivery everything was great.
Quality chairs from a British company
Excellent service, high quality chairs at a very good price
Poor quality
Very poor quality- uneven chair legs, split in the wood on a chair, table top marks with the lightest of touch and the join allowing it to extend doesn’t close properly. Emailed and told it was outside the 14 day return policy, however we had only just put it together due to a bereavement. This product is ok but not worth the price at all, quality suggests should be around £200 and not £800.

Reply from Furniture And Choice
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