Good quality furniture, no problems with the actual items, although the "oak" floating shelves are just stained soft wood. The fittings that were meant to arrive with the items weren't. It's sinc... See more
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Having just moved to the area we took a trip out to the funky-chunky-furniture shop to go and see a few mantelpieces for our new multifuel stove install. When we got there, unfortunately the showro... See more
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We are super happy with the bed from Funky chunky. This is our first high quality furniture and it's safe to say it will last us a Lifetime. Please pay attention to their lead times our order was de... See more
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Very impressed! We asked Funky Chunky Furniture to supply us with our Baltic bedframe way ahead of the usual delivery timescales, and they did just that - and even faster! The oiled wood smells and lo... See more
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Company details
- Furniture Store
- Fireplace Manufacturer
- Furniture Accessories
- Furniture Maker
- Furniture Manufacturer
- Shelving Store
Written by the company
Funky Chunky Furniture is a UK-based furnituremaker and online retailer. We handcraft solid wood furniture, floating shelves and mantels in our very own workshop in the North East of England, just outside of Newcastle upon Tyne. Each piece is handmade, to order. So, if you order from our website, our craftsmen will make that especially for you. Sometimes that takes time, particularly when we're busy! You'll find all our handmade furniture, shelves and mantels on our website. We have a wide choice of styles, designs and colours to choose from. We also sell accessories that we've sourced from likeminded producers and suppliers. These have been carefully chosen by our team to complement our furniture and shelves, as well as fit with current interior trends and styles. If you want to find out more, visit our website, or contact our customer services team who will be only to happy to help you. Please be aware that during busy times it make take us longer than we'd like to get back to your enquiries.
Contact info
Funky Chunky Furniture LTD, Unit 10, Rolling Mill Road, NE32 3DP, Jarrow-On-Tyne South Tyneside United Kingdom, United Kingdom
- info@funky-chunky-furniture.co.uk
- www.funky-chunky-furniture.co.uk
4.1
Great
1K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Terrible product!
I ordered an oak mantel beam and it arrived with a chunk of wood missing. Customer Services agreed to replace it and sent another one. We put this one up on the wall and after 2 months, it had split so badly that it looked as though it would fall off the wall! This time, they agreed a refund. When it was taken off the wall, the screws were covered in rust, indicating the wood was wet inside. Do not order one of these beams unless you have a Victorian cottage or you want split wood on your wall!
5 June 2026
Unprompted review
Reply from Funky Chunky Furniture
Hi,
Thank you for taking the time to leave a review.
We're sorry that your experience did not meet your expectations. As you mentioned, when you initially received a beam with damage, we promptly arranged and supplied a replacement.
When you later contacted us regarding concerns with the replacement beam, we again worked with you to reach a resolution and agreed a refund.
As our products are made from natural oak, movement, splits and character features can develop as the timber acclimatises to its environment. However, we appreciate that in this instance you were unhappy with the outcome, which is why we took steps to resolve the matter for you.
We're disappointed to hear that you remain dissatisfied, but we do appreciate your feedback and wish you all the best going forward.
Brilliant Service Thanks!
Samples arrived without delay we then Ordered the a Fire Place Beam that arrived without delay on the day advised and well packed. Perfect Service Many Thanks
24 May 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you for your wonderful 5-star review.
We're delighted to hear that everything went smoothly from start to finish. It's great to know that your samples arrived promptly, helping you make your decision, and that your fireplace beam arrived on the day advised and was well packaged.
Providing high-quality products alongside a reliable service is something we take great pride in, so it's fantastic to hear that your experience reflected this.
Thank you again for choosing Funky Chunky Furniture. We hope you enjoy your new beam for many years to come.
kind regards,
Funky Chunky Furniture
Love our shelves
Love our shelves! Ordered three birtley copper rustic shelves with brackets. They feel and look really good quality, and arrived in good time, no issues with delivery.
1 June 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you so much for your fantastic review.
We're delighted to hear that you love your Birtley copper shelves and that you're pleased with both the quality and appearance. We take great pride in creating furniture that is built to last whilst making a real statement in your home, so it's wonderful to know they've met your expectations.
It's also great to hear that your order arrived in good time and that everything went smoothly with the delivery.
Thank you again for choosing Funky Chunky Furniture and for taking the time to share your experience. We hope you enjoy your new shelves for many years to come.
kind regards,
Funky Chunky Furniture
Postage was slow
Postage was slow, but the product is great and as described online. Very happy with the product.
8 June 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you for taking the time to leave us a review.
We're delighted to hear that you're happy with your purchase and that the product lived up to your expectations. It's great to know you found it to be exactly as described online.
We're sorry that the delivery took longer than expected and appreciate your patience whilst waiting for your order to arrive.
Thank you again for your feedback and for choosing Funky Chunky Furniture. We hope you enjoy your furniture for many years to come.
kind regards,
Funky Chunky Furniture
Fabulous
Great heavy mantle, so happy with it.
Partner had to use other fitting to fix it to the wall so this was more secure.
4 June 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you for your lovely review.
We're delighted to hear you're so happy with your mantel and that you're pleased with the quality and appearance. Our solid timber mantels are certainly built to last, so it's great to know it's made such a positive impression.
Thank you as well for your feedback regarding the installation. Every property and wall type can be slightly different, so we're pleased that you were able to find a fixing solution that worked well for your installation and provided the level of security you were looking for.
We really appreciate you taking the time to share your experience and hope you enjoy your mantel for many years to come.
kind regards,
Funky Chunky Furniture
We absolutely love our purchase from…
We absolutely love our purchase from Funky Chunky Furniture! The quality is genuinely next level and it’s exactly what we wanted for our home. You can really tell how much care and craftsmanship goes into their products.
Although we experienced a few issues with DX during delivery, the staff at Funky Chunky Furniture were incredibly supportive throughout the whole process. They communicated with us regularly, kept us updated, and worked quickly to rectify the issue, which made a stressful situation so much easier.
The assembly instructions were very easy to follow, and we were even sent a helpful how-to video via email for installation. I thought this was such a great touch as it caters to different learning styles and made putting everything together straightforward and stress-free.
Overall, I couldn’t be happier with our purchase and the customer service we received. We would definitely order from them again. Thank you so much!
3 June 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you so much for your wonderful review.
We're absolutely delighted to hear that you love your furniture and that it was exactly what you were looking for. Our workshop team take great pride in the quality and craftsmanship of every piece we make, so it's fantastic to know this has come through in your purchase.
We're also very grateful for your kind comments about our customer service team. Whilst we're sorry there were some delivery issues along the way, we're pleased we were able to keep you informed and help get everything resolved as quickly as possible.
It's great to hear that both the assembly instructions and installation video were helpful too. We know everyone learns differently, so we try to provide as much support as possible to make the process straightforward and enjoyable.
Thank you again for taking the time to share your experience. Your feedback means a great deal to our small team, and we hope you enjoy your furniture for many years to come.
kind regards,
Funky Chunky Furniture
Happy with product and Funky Chunky
Happy with product and process. Wooden beam looks great and was carefully packaged with instructions. Was at the latter end of the overall expected delivery window, but they were clear about the timeframe from the start.
27 May 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you for taking the time to leave us a review, Liam.
We're delighted to hear that you're happy with both the product and your overall experience with us. It's great to know that your wooden beam arrived well-packaged, with everything needed for installation, and that you're pleased with how it looks.
We appreciate your comments regarding the delivery timescale. Whilst your order arrived towards the latter end of the estimated lead time, we're pleased that our communication helped set clear expectations from the outset.
Thank you again for choosing Funky Chunky Furniture, and we hope you enjoy your beam for many years to come.
kind regards,
Funky Chunky Furniture
Fab TV stand & excellent delivery service
Ordered a TV stand from Funky Chunky Furniture a week or so after moving into my first home. My TV stand arrived quicker than expected (but still with enough notice to prepare for delivery), and gentleman who delivered it was fantastic - we had some trouble getting the pallet through the back gate so he helped me to unpack the boxes from the pallet, bring the boxes into my home, and very kindly took the pallet away for me. The TV stand was easy to assemble and looks amazing in my living room. The product is such good value for money and I am so happy with my choice. Thank you!
20 May 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you so much for your wonderful review, Molly!
We're delighted to hear that you're so pleased with your TV stand and that it has found the perfect place in your first home.
It's especially lovely to hear your kind words about the delivery service. We'll be sure to pass your feedback on to the driver, who I'm sure will be delighted to know that his help made such a positive difference on the day.
We're also pleased that the stand arrived sooner than expected, was straightforward to assemble, and that you're happy with both the quality and value for money.
Thank you for choosing Funky Chunky Furniture and for taking the time to share your experience. We hope you enjoy your furniture for many years to come.
kind regards,
Funky Chunky Furniture
Utter Disappointment
From spilt deliveries, missing parts, damaged goods and then the wrong missing parts being sent...I am utterly fed up and disappointed to the point where I just want to return everything and never want to look at these shelves again. Problems are still ongoing.
1 June 2026
Unprompted review
Reply from Funky Chunky Furniture
We're sorry to read your review and appreciate that the experience has been frustrating.
That said, we do feel it's important to acknowledge that each issue raised has been responded to and actively resolved by our team. Where items arrived damaged, replacements were arranged. Where parts were missing, replacements were sent. When the incorrect replacement parts were supplied, this was corrected and the correct parts were dispatched.
We appreciate that these issues should not have occurred and understand your disappointment. However, we are continuing to work with you to resolve the remaining matters and have not refused assistance at any stage.
If you no longer wish to keep the shelves, please contact our customer service team and we can discuss the available return options with you.
kind regards,
Funky Chunky Furniture
Solid price Oak. Great.
Really good company to deal with. Great solid oak mantel delivered on time and perfect for my chimney.
15 May 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you for your fantastic review!
We're delighted to hear you're so pleased with your solid oak mantel and that it was the perfect fit for your chimney. It's great to know everything arrived on time and that you had a positive experience with both our product and service.
Thank you for choosing Funky Chunky Furniture, and we hope to see you again in the future.
kind regards,
Funky Chunky Furniture
Avoid- long delays
Ordered a Stepney Bed Frame on 21 April (Order #124915). On 29 April I contacted them to ask about earlier dispatch. Their AI bot replied within 1 minute. When I pushed for a human, a real agent named Elaine confirmed in writing that my order was scheduled for dispatch week commencing 1st June.
On the morning of 29 May, the week the order was due to be produced, I received a templated email saying it would now be week commencing 22nd June. A 3 week delay, no prior warning, no proactive contact.
They cite ongoing supply chain issues. Those issues existed when Elaine confirmed my date. They took my money and said nothing for 4 weeks.
Customer service is primarily an AI bot. When you push for a human you wait a day. The human then gives you a date they cannot keep.
Product may be fine. The process and communication are not. If your delivery date matters to you, I would look elsewhere.
29 May 2026
Unprompted review
Reply from Funky Chunky Furniture
We're sorry you're disappointed.
The dispatch dates provided throughout the ordering process are estimates and, unfortunately, can be subject to change where circumstances outside of our control affect production. As soon as we became aware your order would be impacted, we contacted you with an updated timeframe.
We appreciate all feedback, but also value reviews that accurately reflect the circumstances and the information provided throughout the ordering process.
kind regards,
Funky Chunky Furniture
Appalling logistics, hidden policies, and total double standards
Avoid this company if you expect basic customer service, transparent delivery practices, or a reliable courier network.
Funky Chunky Furniture delayed my order by a month and then attempted a delivery on a working day by texting me a time slot at 7:30 AM for an arrival window between 7:40 AM and 9:40 AM. Because I could not instantly upend my morning outside of standard business hours with only 10 minutes of notice before the window opened, they penalised me with a £55 re-delivery fee. They failed to disclose any 12-hour delivery window in writing beforehand, yet actively held my property hostage until this unfair fee was cleared. I was forced to pay it strictly under protest just to get my goods released.
To make matters worse, on the rescheduled delivery day, it passed 10:00 AM with zero tracking updates and no 2-hour morning notification window, completely violating their own official website policy. The bedframe eventually just showed up completely unannounced midday with absolutely zero communication.
When challenged, customer service sent a formal email admitting to the breakdown, stating, "We're sorry that the ETA notification was not provided to you as expected... Please accept our apologies again for the lack of communication around the delivery window."
It is an absolute joke that this company expects consumers to adhere to rigid, unworkable delivery windows outside of business hours under threat of heavy financial penalties yet feels entitled to completely fail their own delivery obligations on the service you paid extra for. I have formally escalated this entire paper trail to a PayPal dispute to claw back my money. Complete logistical failure.
28 May 2026
Unprompted review
Reply from Funky Chunky Furniture
We're sorry you feel this way, Aleksandar.
We provided advance notice of your delivery date via email, followed by an ETA from the courier on the morning of delivery. Unfortunately, the delivery was missed because nobody was available to accept it, which resulted in the re-delivery fee being applied by the courier.
On the re-delivery date, we agree that the courier failed to provide the expected ETA notification, and we apologised for this. We immediately chased the courier for an update, however the order was delivered before they were able to respond to us.
We appreciate that parts of the experience were frustrating. However, we would also ask that any review fairly reflects the fact that delivery notifications were issued, the re-delivery fee arose following a failed delivery attempt, and the order was ultimately delivered successfully.
kind regards,
Funky Chunky Furniture
Excellent quality solid furniture
Excellent quality solid furniture
We had 2 chests of drawers, bedside table, study desk and bookcase. - all excellent
19 May 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you so much for your wonderful review.
We’re delighted to hear you’re so pleased with all of your furniture. It’s fantastic to know the chests of drawers, bedside table, study desk and bookcase all met your expectations for quality and craftsmanship.
We really appreciate your support and hope you enjoy your furniture for many years to come.
kind regards,
Funky Chunky Furniture
Amazing service
Product looked good online. was even better when it arrived. Needed a quick delivery and the team pulled our all the stops to get it to us asap. Superb service.
18 May 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you so much for your fantastic review.
We’re delighted to hear the product exceeded your expectations when it arrived, and it’s especially lovely to know the team were able to help get it to you quickly when you needed it.
Your kind comments about the service really do mean a lot to us.
kind regards,
Funky Chunky Furniture
Worst experience ever
Item arrived damaged, incorrect and the customer service after was appalling. We paid a £45 for Saturday delivery and never had this refunded despite the item being damaged. I would never order from this company again! The lack of care and understanding was so disappointing.
9 May 2026
Unprompted review
Reply from Funky Chunky Furniture
We’re sorry to read this review, Leah.
To clarify, the item supplied was not incorrect. Following return and inspection back at our workshop, we confirmed the coffee table delivered was the Chopwell Tall Coffee Table ordered, matching the advertised specifications.
We also acknowledge the item arrived with transit damage, which is why we arranged collection of the furniture.
In relation to the Saturday delivery charge, the premium service paid for was fulfilled, as the order was successfully delivered on the requested Saturday delivery date.
While we appreciate your disappointment overall, we do feel we attempted to assist throughout the matter and are sorry you remain unhappy with the outcome.
kind regards,
Funky Chunky Furniture
These shelves are gorgeous
These shelves are gorgeous! Really chunky and the perfect colour.
The order process through to delivery was smooth, would highly recommend
18 May 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you so much for your fantastic review.
We’re so pleased to hear you love the shelves and that the colour and chunky rustic style were exactly what you were hoping for. It’s also wonderful to know the ordering and delivery process went smoothly from start to finish.
We really appreciate the recommendation and your support.
kind regards,
Funky Chunky Furniture
Excellent product and great service
Really pleased with the oak mantle I ordered. Excellent piece of wood, delivered quickly and was dead easy to install. Would definitely recommend Funky Chunky to people.
2 May 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you so much for your lovely review.
We’re delighted to hear you’re so pleased with your oak mantel and that everything from delivery through to installation went smoothly for you. It’s great to know you found it easy to install and worthy of recommending to others.
We really appreciate you taking the time to share your experience with us.
kind regards,
Funky Chunky Furniture
Really happy with the Oak Mantle we…
Really happy with the Oak Mantle we ordered. It arrived pretty quickly, was really well packaged and tracking throughout was clear.
The product itself is fantastic. Looks gorgeous and was easy to install, with good fittings and clear instructions.
17 May 2026
Unprompted review
Reply from Funky Chunky Furniture
Thank you so much for your wonderful review.
We’re delighted to hear you’re so happy with your oak mantel and that everything from the delivery and tracking through to the installation process went smoothly for you. It’s great to know you found the fittings and instructions clear, and most importantly that you’re pleased with the finished result.
We really appreciate you taking the time to share your experience with us.
kind regards,
Funky Chunky Furniture
Delayed & Damaged
Bed was delayed several times, little communication
When bed arrived it was damaged told them straight away had to chase responses several times, its still not sorted offered a £15 wax kit for a dented headboard! Terrible do not order.
30 April 2026
Unprompted review
Reply from Funky Chunky Furniture
We’re very sorry to read your feedback and appreciate how frustrating the delays and subsequent issues with your order have been.
Following review of the photographs provided, the damage reported was assessed as cosmetic only and we therefore offered a complimentary wax care kit as a resolution to improve and blend the affected area. Alternative options, including return and refund, were also discussed directly.
We are sorry that your experience did not meet expectations and appreciate you taking the time to share your feedback.
kind regards,
Funky Chunky Furniture
Poor bed, poor customer service, poor service in general
I ordered a bed, looked good online, lead time was 4-6 weeks. It took almost 10 weeks to finally arrive, i emailed in multiple times to get an update, the emails that were replied to were automated by a bot with just generic information it was pulling from a database, proven by the fact they replied to the name on the order not the one i signed the emails with. When i emailed in asking for a partial refund because of the wait they ignored me. When the bed arrived it was not on a pallet as advertised but strewn about in the back of a lorry, tbf each piece was heavily bubble wrapped but that didn't stop there being a chunk taken out of one of the pieces to which the company said i could wax it out. The pieces of the bed don't align properly to which to company told me to jiggle the pieces to get them together. The quality of the wood seems good but the wood stinks. I don't want to deal with this horrible company anymore so the partially connected bed now sits in a spare room (it was supposed to be our main bed) although i'm embarrassed to have it in my house at all. Avoid Funky Chunky Furniture.
11 May 2026
Unprompted review
Reply from Funky Chunky Furniture
We’re sorry to read how disappointed you are with your experience.
We fully appreciate the delays to your order were frustrating, and we apologised throughout for the inconvenience caused by the supply chain issues affecting production at the time.
In relation to the concerns raised after delivery, we did review the issues reported and offered resolutions to assist, including remedial products and further support, however these resolutions were declined.
We are sorry that your experience did not meet expectations and appreciate you taking the time to leave your feedback.
kind regards,
Funky Chunky Furniture
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