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Founded in 2000, Funday Entertainment Ltd has grown to become one of the UK's largest providers of fun party equipment of all shapes and sizes - rodeo bull hire, side stalls, fairground attractions, bouncy castles and other inflatables, motorsports, ic...
118, RM7 8AX, ROMFORD, United Kingdom
4.1
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Cant recommend Funday highly enough they arrived on time and the staff couldn’t do more to accommodate our needs
Will definitely use again
Reply from Funday Entertainment
Hello Debbie, thank you for the review, and thank you for the great hospitality at your event, we had as much fun as your guests on the night, once again thank you and we look forward to working with you again next year
Avoid! I phoned them to enquire about a band and a trampoline. They weren't able to give me any information and I was advised to email them instead, which I did. I never received an answer.. :(( very unprofessional.
Great experience
Dance Machine booked for daughters 18th
They arrived on time, set it up quickly, helped me check in it advance would fit through my front door. Very helpful & the party was a hit.
Not received the item I paid for despite emails and even resolution centre at PayPal
Do not buy from this company!
Reply from Funday Entertainment
Hello Stefan, not sure what this is about as as we do not sell anything, we are an entertainment hire company. we also do not use paypal.
please check you have the right company
Placed order for a gift for my wife as the item was shown as in stock. 10 days later The order status still shows as being in transit yet the courier has not recieved it from them. Have written to their customer service on a number of occassion and they ignore e mails. Pathetic...service...
Reply from Funday Entertainment
Hello Andrew
not sure you have the correct company as we are a hire company and do not sell goods
please check this is the correct company
Booked the rodeo sheep for a 40th birthday! Unfortunately they didn’t inform us they were not coming until I rang 1 hour after they were due.
I asked for a refund which couldn’t be done until the Monday so we had paid for a rodeo that never arrived. Really ruined a birthday! 😐 very bad communication and rude service. Wouldn’t recommended!!!
DO NOT ORDER FROM THIS COMPANY. I ordered a rodeo and when I paid £540 I had no confirmation email or phone call. On the day it was meant to arrive I called and got no call back either. It then turned up and never fit, the two men who came said 'this happens nearly all the time with this product' with no prior warning. To make matters worse, they never called me to tell me it didn't fit, no call and no email! I then called the next day, someone answered the phone and said sorry we don't reply on weekends..so why answer the phone? I then emailed Monday several times and no reply...the same over and over for the next 3 days. The only emails I got were from the owner Tony who is extremely rude, blunt and obviously does not know how to run a business. They would not offer me any money for a refund as apparently their time and travel costs the whole amount of £540. Their excuse is someone else could of booked them, this is false as I booked the day before the party no one else would of booked. I offered them to keep some money to pay toward travel and work but after 7 emails and phone calls they still have not replied. I think I must of sent about 15 emails and still NOTHING. A complete scam and horrific customer service. Now I have lost £540 and also lost out on a big part of my sister's hen.
Reply from Funday Entertainment
hello Casey
please can you remove this feed back like you told us you were going to do. we did not do anything wrong you gave us the wrong measurements for us to set up with. and this was why your event never went on. we refunded you via World Pay who did not tell us they take 10 days to do so. i know this was frustrating but it was out of our hands.
we look forward to your removal of your comments.
kind regards
Tony
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