Frost Auto Restoration Techniques Reviews 1,949

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent range of products, often highlighting their high quality and effectiveness for various restoration and maintenance needs. Many people also commend the fast and efficient delivery service, noting that orders arrive quickly and are well-packaged. The service is frequently described as excellent, with consumers appreciating the helpful staff and good communication. However, some customers also noted issues with product coverage, specifically mentioning that a kit did not contain enough sealer for their needs. A few other people also felt that communication regarding order updates, especially for faulty items or replacements, was slow and frustrating. There were also isolated instances of delivery concerns, such as an order not arriving or issues with specific carriers.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the wide range of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the prompt, efficient, and... See more

Order

Customers had positive experiences with order. Many reviewers praise the fast delivery, with some orders... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the industrial quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent knowledge of products and their uses and limitations. Brilliant correspondence with customer to get the best results. Frost went above and beyond to get the information that I wanted. Very... See more

Rated 5 out of 5 stars

In comparison to "other" systems this is a first-class product that seriously leaves the others trailing in its wake. The quality is superb although the process needs to be followed to the letter. Ca... See more

Rated 5 out of 5 stars

Great metal bender that works super well. It actually bends beyond 90° which is nice. Delivery would benefit from being tracked since I had no idea when parcels were arriving.

Rated 5 out of 5 stars

ordered consumables kit for plasma cutter on the Saturday and had them by Tuesday lunch time. correct kit and well packaged. Will deftly be using Frost Auto restoration in the future.


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Motorcycle Shop

Information provided by various external sources

Tools & Equipment for any automotive restorer, competitor, and craftsman. Incl Oils, Painting, Plating, Rust, Polishing, Bodywork and much more. UK agents for Millers Oils, POR-15 (paint), Eastwood (paint), One Grand (polishing), Dinitrol (Rust prevention). Subscribe to Frost newsletter and quaterly catalogue to get exclusive discounts as well as editorial articles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great service, let down by ParcelFarce.

Good website, good products. Unfortunately, ParcelFarce let the side down and I was unable to receive the product. Frost did all they could to get PF to deliver the item but to no avail! They did refund my whole expenditure very promptly.

So, full marks to Frost, would have been five stars if they used a better courier.

26 September 2015
Unprompted review
Rated 5 out of 5 stars

Black satin finish brake calliper paint.

Gave a really nice finish on my callipers and as it is a high temperature paint I used it on the smokebox and chimney on a Traction Engine. 1/3rd scale engine that is. Brilliant, just the job. It's a higher temperature rating than some VHT paints.

23 September 2015
Unprompted review
Rated 2 out of 5 stars

Waste of time

Frosts do not have the item I ordered from website . My money will be
refunded but why have I had to go through this farce ?

23 September 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered two items, one was out of stock, I received an email very shortly after asking if they should send the single item first followed by the second or send both together. I asked to have them sent together when available , I received a confirmation email and the following week both arrived. The best communications I have received from an on line service. Thanks

19 September 2015
Unprompted review
Rated 4 out of 5 stars

VHT Black spray paint - Haven't tried it yet !!

I ordered the VHT Black spray paint for painting my M/cycle engine finned barrel and head. The delivery was fine and within the few days I'd expected, however I cannot give you an answer on the success of the spraying yet as I simply haven't had time to do the work so far. Sorry.

18 September 2015
Unprompted review
Rated 5 out of 5 stars

This POR-15 tank lining product worked well

I used the POR-15 tank sealer in an old motorcycle oil tank just in case there were any micro pinholes. I found it quite difficult to remove the thick tarry oil residue from the internal seams even with volatile thinners before the supplied cleaner would finish the job, but accept that the product is promoted more for petrol tanks. I was pleased with the result though.

I found the lid of the liner tin extremely difficult to remove and damaged it in the process.

Next time I would do the lining before any external paintwork. I had done the painting before the final clean out and it was inevitable that the thinners I used to clean the oil damaged the paint.

Fast delivery was great, but it is a shame that smaller quantities are not available. This pack was for a four gallon tank, several times my requirement.

15 September 2015
Unprompted review
Rated 5 out of 5 stars

Cannot find fault

This was my first time buying through frosts website as I used to use their cataloques. The transaction went smoothly and my nenettol fluid arrived within the week. I will be buying more of this product in the future.I have brought plenty of thing from Frost over the years and there has never been any problem.

14 September 2015
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I have bought a couple of items from the company over the past month and am very pleased with the competitive pricing and prompt delivery of the items. I would recommend this company and will certainly be a returning as a customer.

14 September 2015
Unprompted review
Rated 3 out of 5 stars

Average

Good selection of products but have been let down about 4 times now with deliveries arriving and some items missing with a note saying out of stock (despite showing as in stock when ordering). Very frustrating when ordering bits that are needed asap. Then having to sort out a refund and order from somewhere else, can add a week to a job.

14 September 2015
Unprompted review
Rated 5 out of 5 stars

Pure Class

Following a reviews on specific blogs,forums,etc.I bought LANGKA Blob Eliminator as it seems to be available in UK only at Frost Auto Restoration Techniques.Absolutely delighted with stuff and service I got from company.Strongly recommended

13 September 2015
Unprompted review

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