Freja Benelux helped getting 2 pallets…
Freja Benelux helped getting 2 pallets home from Rotterdam. Swiftly with great customer communication, thank you Mathias.
26 February 2025
Unprompted review
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Company details
Information provided by various external sources
FREJA Transport & Logistics A/S was established April 1, 1985 and it is one of the largest privately owned transport and logistics groups in the Nordic countries. We provide transport, logistics, and warehouse solutions worldwide by road, air, and sea. Our headquarters is located in Skive, Denmark, but we have branches in Denmark, Sweden, Norway, Finland, Poland, and China.
Contact info
Viborgvej 52, 7800, Skive, Denmark
- +45 96 70 50 00
- freja@freja.com
- www.freja.dk
2.8
Average
45 reviews
Hasn’t replied to negative reviews
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Im this moment
Im this moment, 23/03/2024 watching LIVE footage from Moscow due to the terror attack. Then I see a FREJA truck driving by in the middle of the picture. I thought Russia was off limmits for respectable companies.
23 March 2024
Unprompted review
Reply from FREJA Transport & Logistics A/S
Dear Michael
We can confirm that the trailer in the video is neither owned nor utilized by FREJA. It was previously leased by FREJA, and subsequently returned to the rental company. Upon return, the rental company is obligated to remove any logos or names; however, regrettably, it appears that this was not done. We want to emphasize that we do not have any business operations in Russia.
Should you have any additional questions or comments, please do not hesitate to reach out to us at freja@freja.com.
Best regards,
FREJA Transport & Logistics
Very bad company
A huge company that wants to boast of managing quality transport but they don't even know what it means. It took me 4 days to get information about a package that arrived from the United States. After waiting two months and monitoring the track almost every day.
Everything went well until Freja Transportation intervened and destroyed everything in a few days.I don't know how many employees I spoke to, and none of them was able to give me an answer, I was able to find out more as a private individual than their employees.
They reported the goods as delivered on the Freja portal when instead they sent it back to Germany. I continually make purchases with transport companies who, before delivering, warn you that they will do it, instead at Freja they have never deigned to leave a message, a phone call or a ticket in the big letterbox 30x40 cm very obvious, any idiot driver could post a message of their delivery.
In 40 years I have never had such a negative experience with a transport company.
2 February 2023
Unprompted review
Reply from FREJA Transport & Logistics A/S
Dear Maurizio,
We're sorry to hear about the negative experience you had with our company. We strive to provide our customers with the best possible service, and we're sorry to have fallen short in your case.
We understand that you had to wait for four days to get information about your package, and we apologize for the inconvenience caused. We also understand that our communication with you could have been better, and we're sorry for the frustration this caused you.
Regarding the delivery of your package, we regret to hear that it was not a satisfactory experience. We take every effort to ensure the safe and timely delivery of all our packages, and we're sorry that we were not able to do so in your case.
We appreciate your feedback and will use it to improve our services. We would like to make things right, so please reach out to us so we can discuss a resolution.
Once again, we apologize for the negative experience you had with our company, and we hope to have the opportunity to regain your trust.
Sincerely,
FREJA Transport & Logistics
It's literally impossible to get a hold…
It's literally impossible to get a hold of anyone that knows anything about ones shipment at your company, in this case it was a shipment from Beliani that went via you. They did reach out in the end and the shipment was delivered. You really need to get some support staff and system in place.
22 May 2022
Unprompted review
Reply from FREJA Transport & Logistics A/S
We're sorry to hear you had trouble reaching someone who could assist with your shipment. We'll work on improving our support system to ensure a smoother experience in the future.
Sincerely,
FREJA Transport & Logistics
Extremely sloppy and rude
They sent me a message that they ll send my delivery the next day. I skipped work but next day nobody stopped by so I sent them a mail. They told me to contact with supplier and stopped answering my other mails. I was just asking them that I got a message from them and if they can give me more information on the status. The supplier told me it was their fault but they will deliver again the next day. So I skipped work again the day after. Kept sending them mail to ask if they will deliver but no answer. The little diva behind the computer decided not to care and that’s it.
25 March 2022
Unprompted review
Reply from FREJA Transport & Logistics A/S
Dear Dilan,
We're sorry to hear about your recent delivery experience with our company. We understand how frustrating it can be to take time off work and not receive a delivery as promised. We apologize for any inconvenience caused by the delay and lack of communication from our team.
We take all feedback seriously and would like to investigate your case further. Can you please provide us with your order number and any relevant details so we can look into this matter and address it with our team? We want to ensure that this does not happen again in the future.
Thank you for taking the time to share your experience with us. We hope to have the opportunity to regain your trust in our company.
Best regards,
FREJA Transport & Logistics
Smooth handeling
I had a smooth experience sending Foods to Czechia. Close follow-up on all issues from FREJA
20 May 2021
Unprompted review
Reply from FREJA Transport & Logistics A/S
Hi Ole.
Thank you for the stars. We really appreciate you taking the time to rate us, and we are happy to hear that you had a smooth experience with us.
We wish you a nice day!
Best regards,
FREJA Transport & Logistics
Always late
Always late, using for the most chep east European slaves, there for the most damge the goods, and then Freja refuges to pay, or tale any responsbilty for the damge there drivers have make on the goods!!
5 February 2019
Unprompted review
Reply from FREJA Transport & Logistics A/S
Dear Nilsen.
Thank you for your review. We are sorry to learn that you have had a bad experience with us. We always strive to give the best service to our customers and deliver your cargo safely and on time. In FREJA we operate with a wide range of sub-suppliers – also from East European countries. We have committed ourselves to high business morals and ethics and we have worked out a “Code of Conduct for Suppliers to FREJA”. This describes what we consider to be correct business moral and ethics for all sub-suppliers and may be found on our web page: https://www.freja.com/about-freja/csr/
We wish you a nice day.
Best regards,
FREJA Transport & Logistics A/S
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