I was face problem about my contest prise money. after i talk freelancer support they quickly solve it. I am happy to work here freelancer . com they are friendly and cooperative also support assistan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Ten-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted. Over 24 million registered users have posted more than 12 million projects and contests to date in over 950 areas as diverse as website development, logo design, marketing, copywriting, astrophysics, aerospace engineering and manufacturing. Freelancer Limited is listed on the Australian Securities Exchange under the ticker ASX:FLN.
Contact info
Level 37, Grosvenor Place, 225 George Street, 2000, Sydney, Australia
- support@freelancer.com
- www.freelancer.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a good experience with the…
I had a good experience with the Freelancer.com support agent who helped me through the profile verification process. She took time to understand my situation, explained available options clearly, plus helped me figure out how to continue with my existing profile.
The support was professional, patient, responsive, plus useful throughout the process. I especially appreciated the help regarding my individual profile, business licence, verification requirements, plus keeping my existing work history.
Thank you for the support and guidance.
Excellent support
Lance B
Lance B. was helpful, professional, and clear throughout the support process. He documented my concerns accurately, confirmed that the contest cancellation would not negatively affect my account, and explained the outcome clearly. I appreciate his assistance.
I was face problem about my contest…
I was face problem about my contest prise money. after i talk freelancer support they quickly solve it. I am happy to work here freelancer . com they are friendly and cooperative also support assistant are very friendly and cooperative.
I have few problems Lance B assist me…
I have few problems Lance B assist me and let me know the solution 100 percent satisfied with the experience. thanks again Lance B
It was a great experience
It was a great experience, I was very nervous at the first but the Barry sir was so good He makes me feel very comfortable answering all the questions. Overall good experience with him!
Self service and reliable customer…
Self service and reliable customer service representatives.
I have experience in data entry job…
I have experience in data entry job work from home can I work with you

Reply from Freelancer
Barry is a good human Being...
Barry is a good human Being he knows his job very well ask multiple technical questions in a good way, very knowledgeable person highly recommended thanks!
A Professional and Valuable Platform for Freelancers
I have had a very positive experience with Freelancer.com. The platform has helped me connect with clients from different countries, participate in professional projects, and build valuable working relationships.
I appreciate the way Freelancer.com provides a structured environment for communication, project management, payments, file delivery, and freelancer protection. I have also found the support team helpful when I needed clarification regarding platform policies and the correct way to handle project-related matters.
The platform has played an important role in developing my freelance career and giving me access to opportunities that I would not easily find elsewhere.
There is always room for improvement in any large platform, but overall my experience has been positive and professional. I appreciate the service and hope Freelancer.com continues improving the experience for both freelancers and clients.
Thanks Scarlet for helping me out fr.
First time Freelancer user and trust me, it was a lot but all thanks to the support staff. Scarlet was really helpful. Had my funds locked due to security issues. Lol, I thought it would take days to be resolved only for resolution to come in less than 10 minutes. Thanks team.
I being payed attention to and was…
I being payed attention to and was wonderful

Reply from Freelancer
Interview with Barry was great
Interview with Barry was great.
He was very helpful in assisting me through the process. Thank you 😊
Penny was really helpful with my issue
Penny was really helpful with my issue. She understood my concern right away and resolved everything quickly and correctly. She was very kind, patient, and professional throughout the whole process. I really appreciate the support and the way she handled my case. Thank you so much, Penny!
support team useful and they still use…
support team useful and they still use humans to resolve issues.
the support was good
the support was good, but onboarding..bids,0 bids for users that dont pay alot to get ranked and verified, seems like alot of bots in the website and not much actual work to be given..
Joan was fast in her responses and I…
Joan was fast in her responses and I hope the issue is resolved
Jonny is so helpful and polite
Jonny is so helpful and polite; he helped me get my preferred badge best service!
Professional DevOps and Cloud Solutions
Experienced DevOps and Cloud Engineer specializing in AWS, Azure, GCP, Kubernetes, Docker, Terraform, CI/CD, Linux, automation, monitoring, and production infrastructure. I focus on reliable deployments, cloud optimization, security, scalability, and long-term infrastructure support.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







