Fraser and Fraser were appointed to deal with my Late Sisters estate following her sudden death. The estate proved quite complex but they managed to sort matters and as a result the matters were fin... See more
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Review summary
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Reviews shaping this summary
From initial contact I felt there was excellent communication, by phone and also a visit to my home. Process was fully and clearly explained, giving time for questions at an emotional time. I felt... See more
Company replied
I was contacted by Fraser and Fraser about being an heir what a surprise I was a little sceptical , You can't be to careful these days.I was kept professionally informed at all times through out ,... See more
Company replied
Fraser and Fraser dealt with everything following the death of a relative we had not seen in a number of years. The process was simple and we were walked through what was needed. The correspondence pr... See more
Company replied
Company details
Written by the company
Fraser and Fraser is a prominent and long-established firm of professional genealogists and international probate researchers, headquarted in London, England. With a history spanning over 100 years, dating back to 1923, the company has become recognised leader in the specialised field of tracing missing beneficiaries to unclaimed estates, assets, and derelict properties across the globe. Currently in its third generation of family leadership under Andrew and Neil Fraser, the firm has built a strong reputation for its expertise and commitment to excellence within the probate research industry. The core services offered by Fraser and Fraser are centered around navigating the complexities of estate administration and inheritance. Their primary focus lies in meticulously tracing and locating individuals who are entitled to a share of an estate, whether explicitly named in a will or in cases where the deceased has passed away intestate. Beyond this, they provide comprehensive probate research services, assisting legal professionals in all facets of estate management by leveraging their in-depth knowledge to identify and connect with missing heirs. Thei capabilities extend internationally, facilitated by a robust network of agents and strategically located offices within Europe, enabling them to effectively handle intricate cases involving cross-border family ties and assets.
Contact info
Hatton Garden 39, EC1N 8EH, London, United Kingdom
- 02078321400
- info@fraserandfraser.co.uk
- www.fraserandfraser.co.uk
4.5
Excellent
307 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
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Start to finish Fraser and Fraser were…
Start to finish Fraser and Fraser were extremely efficient sensitive and professional never once did I feel pressured.
1 June 2025
Reply from Fraser and Fraser
Hi David
Thank you for taking the time to share your experience. We are pleased to hear that you found our service efficient, sensitive, and professional from start to finish.
Fraser and Fraser
Very professional .good communication…
Very professional .good communication always responded to emails all staff polite and helpful. Clear communication
28 June 2025
Reply from Fraser and Fraser
Hi Annice
Thank you for your positive feedback. We're delighted to hear that you found our team professional, communicative, and helpful throughout your experience.
Fraser and Fraser
Ben was very easy to talk to and…
Ben was very easy to talk to and explained everything jargon free
6 June 2025
Reply from Fraser and Fraser
Thank you for taking the time to leave a review. We're so pleased to hear that Ben made the process easy and explained everything clearly.
Thank you again for the five-star review, we will be sure to pass your feedback on to Ben.
Fraser and Fraser
Very professional and extremely helpful
5 June 2025
Reply from Fraser and Fraser
Hi John
Thank you for your kind words! We're thrilled to hear that you found our team professional and appreciated the communication throughout.
Fraser and Fraser
Reply from Fraser and Fraser
Hi Linda
Thank you for your feedback! We're glad to hear you felt well-informed and found our team polite.
Fraser and Fraser
To recieve a copy of the family tree
To recieve a copy of the family tree, I never met any of my father's family but now I know names of grandparents, Aunts, uncles and cousins. Thank you
16 June 2025
Reply from Fraser and Fraser
Hi Juliet
Thank you for your review. We’re delighted to hear that our research has helped you discover more about your family, especially relatives you had never met.
Fraser and Fraser
Reply from Fraser and Fraser
Dear Joan
Thank you for your kind words! We're pleased to hear you found our service efficient and helpful. We appreciate your feedback!
Fraser and Fraser
Some interesting facts
29 May 2025
Reply from Fraser and Fraser
Hi Brownie
Thank you for your feedback! We're glad you found the information we provided interesting. We appreciate you taking the time to share your thoughts.
Fraser and Fraser
Nothing has been done yet so very…
Nothing has been done yet so very difficult to judge your services
13 June 2025
Reply from Fraser and Fraser
My apologies! You are absolutely right. Our request for a review was sent out a bit early. We typically like to gather feedback at various stages, but in this case, it may have been too premature. Please disregard this email for now. We’ll circle back when we are further along and you’ve had a more complete experience with us.
Fraser and Fraser
Feel in safe hands.
They are very informative and guide you throught expertly what you have to do. Everything is handled professionally with quick response to any queries you may have
12 June 2025
Reply from Fraser and Fraser
Dear Allen
Thank you so much for your thoughtful feedback! We're delighted to hear that you found our guidance clear and informative, and that our team was able to support you professionally throughout the process. We truly appreciate your feedback.
Fraser and Fraser
You got completely the wrong person
1 June 2025
Simple process easy to understand and…
Simple process easy to understand and kept up-to-date
13 June 2025
Reply from Fraser and Fraser
Hi Stephen
Thank you for your feedback! We're glad to hear you found the process simple and easy to understand.
Fraser and Fraser
Reply from Fraser and Fraser
Hi Christine
Thank you for your feedback! We're glad you found the information helpful.
Fraser and Fraser
Reply from Fraser and Fraser
Hi Michael
Thanks for the review! We're happy to hear things are going well so far. We'll continue to do our best for you!
Fraser and Fraser
Reply from Fraser and Fraser
Hi Sandra
Thank you for your review! We're delighted to hear that you found us helpful, polite and respectful. We appreciate you taking the time to share your positive experience!
Fraser and Fraser
Very understanding about…
Very understanding about everything.Very helpful and considerate.
25 May 2025
Reply from Fraser and Fraser
Hi Mark
Thank you for your review! We're glad to hear you found us understanding, helpful and considerate, and we appreciate you taking the time to share your feedback.
Fraser and Fraser
Reply from Fraser and Fraser
Hi Graham,
Thank you for your review! We're thrilled to hear that you found our service professional and informative. We appreciate you taking the time to share your positive experience!
Fraser and Fraser
Searching for living family members Very easy to use online form to fill in…
Very easy to use online form to fill in and guidelines to follow and efficient and helpful
24 May 2025
Reply from Fraser and Fraser
Hi Floyd,
Thanks so much for your review! We're really happy to hear that you found our online form and guidelines easy to use, and that our team has been efficient and helpful in your search for family members. We appreciate you taking the time to share your positive experience.
Fraser and Fraser
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