Frances Hunt Furniture Reviews 

589
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Do not deal with this company! I gave 1 star simply because trust pilot do not let You leave this blank, they do not get any stars, DREADFUL. My elderly mother in law ordered a bed from them and it... See more

Rated 1 out of 5 stars

DON'T buy anything from this company or it's associated companies. I placed an order in September 2022 and still waiting for it, they blame suppliers and everyone else. They will give you the run a... See more

Rated 1 out of 5 stars

Don't order from Frances Hunt online or any company associated with Just Live Ltd. They will accept your order and promise delivery when you phone them but the item does not arrive. They also promise... See more

Rated 1 out of 5 stars

CLAIM I have previously written a review but seeing people sleeping on the floor with furniture being a no show is terrible. I have now gone through small claims (easy process online) and would urge... See more

Company details

  1. Furniture Store

Information provided by various external sources

Frances Hunt is a family run business trading since 1954. We specialise in supplying quality inexpensive beds and furniture to the public, property specialists, letting agents, hotels, universities, television production companies and many other institutions. We are bed and bedroom furniture, living room, dining room, childrens and home office furniture specialists. Our distribution centre (based in South East of England) provides stock for immediate delivery. Furniture in Essex and the surrounding counties can take advantage of our next day delivery service.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

589 reviews

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No recent history of asking for reviews

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1.4

All reviews

(589)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Waterproof mattress

Too early to comment on the reliability of the product but impressed with the service of the company involved - particularly actually receiving a personal phone call advising that the goods had been despatched, rather than an impersonal email.

19 September 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic furniture couple of minor …

Fantastic furniture couple of minor issues which frances hunt sorted out ASAP as soon as I contacted them. Will be using them again very soon

16 September 2017
Unprompted review
Frances Hunt Furniture logo

Reply from Frances Hunt Furniture

Dear Kevin,

Thank you for taking the time to leave a review even though you experienced some minor issues. Sometimes these kind of reviews mean more to us than the orders which go perfectly from start to finish.

We look forward to seeing you shopping again with us very soon,

Many Thanks

Frances Hunt Furniture

Rated 5 out of 5 stars

Happy accident

Fantastic company that I stumbled upon by mistake, I will definitely order from here again and recommends to friends.
Friendly bunch the other side of a phone call who are more than happy to help, made me feel very comfortable ordering and as said will order again.
Oh and did I mention the item
I order is fantastic.
5*****

8 September 2017
Unprompted review
Rated 1 out of 5 stars

Dangerous product

I ordered some bedroom furniture most of which was great. However, the Queen wardrobe with sliding doors was a disaster. After few weeks, one door, then another came smashing down onto the laminate floor as I slid them gently open. The laminate flooring was damaged - it was the day after my young nephew had been standing in that very spot. We realised then that the doors had warped and were consequently no longer held in place by the runners. I reported my concerns to Frances Hunt, who were initially sympathetic, but are now giving me the run around. Do not purchase if you have young children - it is annoying to have wasted money on a wardrobe I cannot use, but at least only a floor was damaged and not a young child hospitalised or worse.

6 September 2017
Unprompted review
Rated 4 out of 5 stars

Trendy table and chairs

Excellent table and chairs looks really trendy and good value. I had to phone a few times about delivery, the staff were excellent very efficient and friendly at the same time. I would have given five stars but had to wait a while before delivered but this is understandable if the firm was trying to make up a load. Once a date was arranged arrived on time and delivery man was really good.

4 August 2017
Unprompted review
Rated 5 out of 5 stars

My children love their new bed

My children love their new bed.
I chose express delivery, staff member was very friendly and professional.
I am very happy with my purchase and would definitely recommend your company to others.

3 August 2017
Unprompted review
Rated 5 out of 5 stars

Dinning set delivered in excellent …

Dinning set delivered in excellent condition. It's so beautiful that every guest that has been to our house compliments them, one of them got one from your website as well. Although, I am thankful I got it on half price, it was well worth the full price.

3 August 2017
Unprompted review
Rated 5 out of 5 stars

Day bed is great

Day bed is great, looks good, it's strong, easy to put together, came really quickly. Excellent

19 July 2017
Unprompted review
Rated 1 out of 5 stars

Took 2 separate delivery slots for just …

Took 2 separate delivery slots for just one pedestal table which didn't start my experience off on the right foot. Assembly instructions should have been minimal (if even needed) to put the legs onto the pedestal but was so poor ended up having to return the item - when did you ever have to break a plastic dowl to reveal a metal screw?
Return of item very slow but only matched with non-existent customer care, who needed chasing persistently as not proactive. Have been told table perfect and as not been assembled - what a surprise as that is why it was returned - and now a 25% reduction to my refund as result.

13 July 2017
Unprompted review
Rated 5 out of 5 stars

Beautiful bed.

Very pleased with my bed and the service I got from Frances Hunt. No problems at all and delivery quicker than expected. Thank you.

12 July 2017
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, great quality and delivered 2 weeks before scheduled date. Highly recommended !!

29 June 2017
Unprompted review

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