Exceptional service. Got all my products and they weren’t fake they were the real deal. Seriously people need to tap into this company cos it’s not talked about enough - they literally have the best p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never a problem with this company. Always 100% happy with orders. The huge selection of products. 100% authentic. The competitive prices. No hassles, no worries. The good things are right here.... See more
Company replied
To be honest, I was a little skeptical. The price online was significantly less than what I normally pay at Dillards and Macys. I’ve been wearing this cologne for years and my wife really likes the... See more
Company replied
My favorite perfume, Pleasures, was available for a price I could afford. In these expensive times, I was thankful for a good price, good delivery time, and a product that makes my day.
Company replied
Company details
Written by the company
Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
Contact info
United States
- www.fragranceshop.com
4.1
Great
770 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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unfortunately you cant rate 0 stars
unfortunately you cant rate 0 stars, otherwise I would. I purchased two bottles of perfume. The products are a total scam. there’s zero fragrance in either bottle. when i contacted their support, they want you to pay to return their useless products. then deduct 15% for restocking fees from the purchase price. i do not recommend buying from this site.
12 April 2026
Unprompted review
Reply from FragranceShop.com
You contacted us claiming the perfumes had “no fragrance” and requested a refund. We do not agree with this claim, as our products are sourced directly from brand owners and are supplied fresh. We responded promptly and advised you to return the items if you were not satisfied so a refund could be processed. However, you never returned the products and continued to request a refund
Best savings genuine authentic fast…
Best savings genuine authentic fast delivery
1 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Smelling Good
Fragrance Shop have my wife’s product at affordable price, delivered on time, she could not be happier. Will recommend friends to use this site. Thank you
5 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
the fragrance smells old and it is…
the fragrance smells old and it is impossible to exchange it.
5 May 2026
Unprompted review
Reply from FragranceShop.com
We are sorry to hear that the fragrance did not meet your expectations.
As stated in our policy, products may be returned within 30 days of the delivery date for a refund or exchange. At this time, we were unable to locate any prior email communication requesting an exchange for your order.
We encourage you to contact our customer service team with your order details so we may further assist you and help resolve this matter in accordance with our return policy
Spellbound by Este Lauder
I ordered Spellbound by Este Lauder at an excellent price, so excellent I couldn't pass it by. The purchase was easy the delivery was faster than expected and right on time. My purchase was perfectly packaged and I will be purchasing more!
4 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Very good and affordable prices 👌🏻 i…
Very good and affordable prices 👌🏻 i strongly recommend this page
4 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Quick shipping good price
24 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
My search is over
I've been searching for a replacement for DKNY Be Delicious for men, as it was discontinued years ago. My search is over! FragranceShop's version is practically identical. I love it and will be buying it again.
20 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
Sloooooooooooow
Ordered some fragrances from this store, at the same time i ordered from another store ... Four days later, the other store's fragrances have been delivered, meanwhile i jave not even gotten an email about the status of my order... No label created, no nothing...
If i ever get my order... This will be the first and last time i order from this place! Spend the couple extra bucks and get your stuff at a reasonable time!
26 April 2026
Unprompted review
Great pricing and fast shipping..
28 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
Great products at fantastic prices
Great products at fantastic prices. Thoroughly recommended.
29 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
Easy to order and love my perfumes !!
Easy to order and love my perfumes !!
9 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
Absolutely love this generic of my…
Absolutely love this generic of my Armani code for women!!! Thank you, I can't afford the real stuff but this is close enough and still smells fabulous!!!!
7 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
It’s what I ordered
27 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
I was very happy that I made the choice…
I was very happy that I made the choice to buy from Fragranceshop. I would highly recommend Fragranceshop to all my friends & family
27 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
I was very happy to find one of my…
I was very happy to find one of my favorite perfumes on this site. The purchase on line was easy and delivery was great.
23 March 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
Product arrived well packaged and as…
Product arrived well packaged and as described.
Communication was satisfactory from the seller, although not so much from the carrier as scanning updates were not available once the shipment crossed the border.
Would shop here again!
9 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
Excellent purchase
Excellent purchase. Fast delivery. I would recommend.
2 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
Reply from FragranceShop.com
Thank you for taking the time to share your feedback.
We appreciate your business and look forward to serving you again in the future
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