From my first contact to moving in to my new home it was stress free 😁From Alison to the rest of the team they were all extremely friendly, helpful and professional. I would definitely recommend them... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole process from start to finish was smooth. The two guys that dealt with our move were absolutely brilliant! Totally professional, helpful and extremely hardworking. They made the whole orde... See more
Company replied
The 3 guys from Wales who managed our move were very helpful, all our furniture was packed into the removal van , transported and unloaded into the right rooms in good time with no damage. The move w... See more
Company replied
The removal team arrived on time, packed the furniture and boxes onto the vans very quickly. At my new flat everything was unloaded within 2 hours. Excellent service. The only criticism is the way my... See more
Company replied
Company details
About Fox Group (Moving and Storage) Ltd - Bristol
Written by the company
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Contact info
Albert Crescent, St Philips, BS2 0SU, Bristol, Bristol, United Kingdom
- 0117 971 9713
Fox Group (Moving & Storage) Ltd
4.7
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stress free
From my first contact to moving in to my new home it was stress free 😁From Alison to the rest of the team they were all extremely friendly, helpful and professional. I would definitely recommend them
28 April 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Mrs Gamble, thank you for your wonderful review. We are delighted to hear your move was stress free from the very first contact through to settling into your new home. Alison and the rest of the team will be so pleased to receive your kind comments about their friendliness, helpfulness and professionalism.
Thank you again for your recommendation and support. We wish you every happiness in your new home.
Paul and the team were exceptional
Paul and the team were exceptional. Nothing was to much trouble, they didn't even complain when they had to wait 4 hours till we got the keys.
15 May 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Paul, thank you for your fantastic feedback. We are delighted to hear Paul and the team provided such exceptional service throughout your move. Delays in getting keys can be incredibly frustrating, so we are especially pleased the team remained patient, supportive and professional despite the long wait.
Your kind comments mean a great deal and we truly appreciate your support.
Fantastic service
28 April 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Stephen! We are so pleased to hear you received fantastic service.
We really appreciate your feedback and are glad we could help make your move a positive experience!
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Jo! We are so pleased to hear you received excellent service from start to finish.
We really appreciate your feedback and are glad we could make your move a smooth experience!
Fantastic service
The whole process from start to finish was smooth. The two guys that dealt with our move were absolutely brilliant! Totally professional, helpful and extremely hardworking.
They made the whole ordeal as painless as possible and are an absolute credit to the Fox Group company.
16 April 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you so much for your kind words, Lee! We are delighted to hear the whole process ran smoothly from start to finish.
It is fantastic to know the team made such a positive impression with their professionalism, hard work and helpful approach. We will be sure to pass your feedback on to them as they will really appreciate it.
Thank you again for choosing Fox Group!
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your kind words, Gavin! We’re thrilled to hear that you’ve been satisfied with our services for years and look forward to continuing to working with you again.
Successful move
The 3 guys from Wales who managed our move were very helpful, all our furniture was packed into the removal van , transported and unloaded into the right rooms in good time with no damage. The move was efficient and ran in good time, all completed before 4pm
20 March 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you Kay for your great feedback. We are so pleased to hear that the team took such good care of your move and kept everything running efficiently throughout the day. It is fantastic to know your belongings were handled safely and placed exactly where you needed them, all finished in good time. We will be sure to pass your kind words on to the crew.
Very good service
The removal team arrived on time, packed the furniture and boxes onto the vans very quickly. At my new flat everything was unloaded within 2 hours. Excellent service.
The only criticism is the way my bikes were loaded. But they arrived safely and undamaged.
13 March 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Crawford, for your thoughtful feedback. We are really pleased to hear the team arrived on time and worked quickly to get everything loaded and unloaded so efficiently.
We also appreciate you highlighting the point about how your bikes were loaded. It is good to know they arrived safely, but we will share your comments with the team to help us keep improving.
Thank you again for choosing us and for your recommendation.
Fantastic team
Fantastic team. Smooth move and very helpful guys. Best and easiest move ever.
20 November 2025
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Susan, for the great feedback. We’re delighted to hear the team made your move smooth and straightforward. It’s wonderful to know it was your best and easiest move, and we’ll be sure to pass your kind comments on to the team.
The team were prompt and friendly
18 February 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Capt Burchell, for your kind words.
We’re pleased to hear the team were prompt and friendly on the day. Providing a reliable service with a positive, approachable attitude is something we focus on, so it’s great to know that came across.
We appreciate you taking the time to leave a review and hope we can assist you again in the future.
From start to finish they were…
From start to finish they were brilliant.
Alison was very friendly when she visited for the quotation. She never complained even when we asked for a second and then third visit.
They met our needs perfectly, with a three day package.
From the first day to day three they were amazing. So kind and respectful to my mum, and really chatty with us. They wrapped and packed her things with care.
I could not fault the team.
We will definitely use them again.
18 February 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for such a wonderful review, Paula. We’re so pleased to hear that everything went smoothly from start to finish and that the three-day move worked well for you and your mum.
It’s lovely to know that Alison made such a positive impression during the quotation visits and was happy to return to ensure everything was just right. We’re also delighted that the crew looked after your mum with kindness and respect, while carefully wrapping and packing her belongings.
Your comments about the team’s care and professionalism will mean a great deal to everyone involved. Thank you for placing your trust in us and we look forward to helping you again in the future.
This is my third move and i find the…
This is my third move and i find the booking process really easy and the movers were really experienced and professional.
8 January 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Cpl Limbu. We are delighted to hear that this was your third move with us and that you continue to find the booking process easy. It is great to know that the movers were experienced and professional and helped make the move run smoothly. Your continued trust means a great deal to us, and we are very glad you chose Fox Moving and Storage again.
Bristol to Frome move
Very pleased with the service offered - all went very smoothly with no breakages. Removal guys very professional. Would definitely use again.
7 January 2026
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Joe. We are delighted to hear that everything went smoothly and that there were no breakages. It is great to know that the removal team were professional and that you would use our services again. Your kind feedback is much appreciated, and we are very glad you chose Fox Moving and Storage.
Excellent
Jamie, Connor and Adam worked tirelessly to get our belongings loaded and transported to our new home. Highly recommended. Thank you to all at Fox
8 December 2025
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Mr and Mrs Hancock. We are so pleased to hear that Jamie, Connor and Adam worked tirelessly to load and transport your belongings to your new home. It is wonderful to know that their hard work left such a positive impression. Your kind words and recommendation mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
Excellent service
The two guys were amazing, they turned up on time each day of the move and were extremely friendly towards us and our dog. They explained the process well and checked regularly with us if they were unsure. Nothing was too much trouble for them and we would highly recommend Fox
25 November 2025
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Gary. We are delighted to hear that the team were amazing throughout your move. It is wonderful to know that they arrived on time each day, were friendly with both you and your dog, and kept you fully informed by explaining the process clearly and checking in whenever needed. Nothing being too much trouble for them is exactly the standard we aim for. We truly appreciate your recommendation and are very glad you chose Fox Moving and Storag
On a horrendous rainy day the lads
On a horrendous rainy day the lads we’re absolutely superb, nothing to much trouble, polite and well mannered apart from about a 30min break they just didn’t stop all day, they were brilliant, a credit to their company.
Also the three lads that waited at the other end (Newquay) again were superb. I would totally recommend them!
15 November 2025
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Rod. We are so pleased to hear that the team were superb on such a difficult and rainy day. It is wonderful to know that they were polite, well mannered and worked so hard throughout, and that the lads waiting in Newquay were equally impressive. Your kind words mean a great deal to us, and we truly appreciate your recommendation. Thank you for choosing Fox Moving and Storage.
I Only have positive things to say…
I Only have positive things to say about Fox Removals from time of booking to the actual move. All the staff were very helpful, polite and efficient which is what you need during what can be for most a very stressful period when moving home.
18 November 2025
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Robert. We are delighted to hear that you had such a positive experience from booking through to moving day. It is wonderful to know that you found all of our staff helpful, polite and efficient, especially during what can be a stressful time for anyone moving home. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Mrs Morgan. We are so pleased to hear that you found the team helpful and professional. Your kind feedback is much appreciated, and we are glad you chose Fox Moving and Storage.
Friendly staff
Friendly staff, professional attitude and prompt at both ends of the move. Have used once before and would be happy to recommend to anyone who needs a fantastic removals company.
28 October 2025
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Mathew. We are very pleased to hear that you found our staff friendly, professional and prompt at both ends of your move. It is great to know you have used us before and would recommend us to others. Your feedback means a lot to us, and we are glad you chose Fox Moving and Storage again.
Excellent service.
From the efficiency of the lady who booked us in (Alison) and the subsequent quick and clear communication by email, to the unfailingly polite and capable removal team, I was delighted with the service we received. These people really know what they’re doing and they respond very well to the needs of the client. And it was good value for money.
27 October 2025
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Alison. We are so pleased to hear that you were delighted with the service from start to finish. It is wonderful to know that the branch manage, Alison provided efficient support and clear communication, and that the removal team were polite and capable throughout. We are glad you felt well looked after and that you found the service good value for money. Thank you for choosing Fox Moving and Storage.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.