Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more
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Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.
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Jay House Fotospeed, Lower Beversbrook Ind. Est., Redman Road, Calne, SN11 9PL, Wiltshire, United Kingdom
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I like fotospeed papers, even when I used third party inks In my printer fotospeed provid me the with correct ICC profiles for the paper.

Reply from Fotospeed
After seeing the following review, I was contacted by customer services and they have sent me out a new box of paper today.
Much appreciated, but if my original email had been answered, I would never have written that review! Still all is good now and that is what matters.
Ordered and paid for - never delivered - I have complained to the courier company, I have emailed you - but no one seems concerned - so now I have paid for something and never received it ….. would so love it if you could reply to my emails with a suggestion about how to rectify the situation

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Fast and speedy service from ordering to delivery

Reply from Fotospeed
Amazing customer support from a real human-being. They pick up the phone and put you on to someone who knows what they're talking about. Sound obvious but this is rare these days and therefore sets Fotospeed apart.

Reply from Fotospeed
wide selection and prompt delivery. Only downside the web images do not match the product packaging - confusing. Filters could be a lot more intuitive.

Reply from Fotospeed
Easy to deal with. Excellent products and good customer service. I had a question about a custom profile and it was answered in around an hour.

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Not so much the purchase, but I think it's a sound company. Good YouTube channel

Reply from Fotospeed
Very rapid service, and high quality packaging to ensure safe arrival of printer paper

Reply from Fotospeed
Fotospeed provide first class products and services.
Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other products to support printing.
However, it is their after sales support, particularly technical support that mark them out. From custom paper profiles to expert support with your printer purchased from them. In so far as I am concerned, there really is no reason, at all, to even consider another supplier for all of your printing needs.

Reply from Fotospeed
ordering went well and delivery smooth. also delighted with a fast in person response to a previous double payment i made thank you.

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