I have not started training with Fortrade, and I do not have any training with them, so I cannot express how good they are.
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See what reviewers are saying
started using the mobile app to manage trades while away from desk and it is surprisingly powerful. i can trendlines and set directly from my phone. the latency is virtually non existent and i mana... See more
Company replied
The trading setup feels straightforward. The regulation gives some peace of mind. I had to adjust the MT4 installation on my Mac since the steps were slightly different, but support helped me through... See more
Company replied
my god these people are annoying, i signed up a year ago and quit the next day because i didnt need it, AND IM STILL GETTING AROUND 4-5 CALLS A WEEK!! Ive picked up twice telling them to leav... See more
Company replied
Company details
Written by the company
Welcome to Fortrade: Your Trusted Trading Platform 🚀 At Fortrade, we redefine the trading experience, providing a comprehensive and user-friendly platform for traders across multiple countries. As a regulated entity, your security and peace of mind are our top priorities. With a commitment to transparency and integrity, Fortrade ensures a seamless trading journey for both novice and experienced traders alike. 💼 Regulated Excellence: Fortrade operates under strict regulatory frameworks, offering you the assurance of a secure and compliant trading environment. Our adherence to regulatory standards instills confidence in our platform, making us a trusted choice for traders worldwide. 💰 Commission-Free Trading: Say goodbye to hidden fees and unexpected charges. At Fortrade, we believe in transparent pricing. Enjoy commission-free trading on a wide range of financial instruments, allowing you to maximize your potential returns without worrying about additional costs eating into your profits. 🤝 Personalized Assistance: Our dedicated team of experts is here to support you every step of the way. Whether you're a beginner exploring the world of trading or a seasoned investor looking for advanced strategies, our personalized assistance ensures that your questions are answered promptly and your needs are met with precision. Key Features: Intuitive Platform: Navigate the markets effortlessly with our intuitive trading platform, equipped with powerful tools and real-time data to help you make informed decisions. Educational Resources: Expand your trading knowledge with our comprehensive educational resources, including tutorials, webinars, and market analysis, designed to enhance your trading skills and confidence. Multi-Device Accessibility: Trade anytime, anywhere, with our multi-device accessibility. Whether you prefer desktop, mobile, or tablet, Fortrade ensures that you have access to the markets whenever inspiration strikes. Secure Transactions: Your security is our priority. Fortrade employs state-of-the-art encryption technology to safeguard your personal and financial information, ensuring that your transactions are conducted with the utmost security. 🌟 Join the Fortrade Community Today: Experience the difference with Fortrade – where trust, transparency, and personalized service converge to create a trading platform like no other. Join our community today and embark on your journey towards financial success with confidence. Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Contact info
United Kingdom
- www.fortrade.co.uk
You should know
3.6
Average
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Otunba Leke Taiwo
I don't have any experience and idea of it is one of company's members who introduces me to the business tell me to try it.
21 July 2026
Reply from Fortrade
Hello Otunba,
Thank you for sharing your feedback and for choosing Fortrade.
We understand that you are new to trading, and our team is committed to providing guidance and support as you become more familiar with the platform and the markets. If you ever have any questions, please don't hesitate to reach out. We're here to help.
Regards,
Fortrade.
I have just started with you never done…
I have just started with you never done this before..should have given me a little more patience
20 July 2026
Reply from Fortrade
Hello Gerwyn,
We have now spoken with your account manager, who has gone through the educational session with you again at a slower pace and encouraged you to take notes throughout the process to ensure you feel more comfortable and confident.
We hope this additional guidance will help you make the most of your experience with us as you continue your learning journey. We always value feedback based on the overall experience, and we hope to have the opportunity to provide you with a more positive one moving forward.
Should you have any further questions or require additional assistance, please do not hesitate to let us know.
Regards,
Fortrade.
-----------------------------------------
Hello Gerwyn,
We are sorry to hear that your initial experience did not meet your expectations.
Supporting new clients is important to us, and our representatives aim to provide guidance while adapting to each client's pace. If you could share a few more details about your experience, we would greatly appreciate it, as this will help us better understand your concerns and assist you more effectively.
Regards,
Fortrade.
CAN`T WITHDRAW…
MY ACCOUNTSEEMSTO BE DOING WELL BUT I CAN NOT WITHDRAW ANY MONEY FROM IT. VICTOR TALKS TO LIKE SHIT IF I WAS STANGING IN FRONT OF HIM HE WOULD NOT DARE SPEAK TO ME LIKE THAT. BULL SHIT STORY AFTER BULL SHIT STORY. WITH OUT THERE CUSTOMERS BEING ALL OF US THEY WOULD BE NOTHING. THINK THEY WOULD TREAT US A LITTLE BETTER. MY ACCOUNT HAS DUBLED WHY WOULD I WANT TO CLOSE IT I HAVE BILLS TO PAY NOT WORKING RIGHT NOW THATS WHY I GOT INTO THIS I GUESS I JUST TRUSTED THE WRONG COMPANY.KNOCK IT OFF FORTRADE.
17 June 2026
Unprompted review
Reply from Fortrade
Hello Tim,
Thank you for sharing your feedback. We understand your concerns and appreciate the opportunity to address them.
Please be assured that Fortrade does not withhold clients' funds. Withdrawal requests are processed in accordance with our procedures and applicable regulatory requirements, and processing times may vary depending on the verification status of the request.
Your case is currently under review, and we will provide you with an update as soon as we receive further information.
Regards,
Fortrade.
Reply from Fortrade
Hello Ahmad,
Thank you for your kind review. We're delighted to hear that you've had a positive experience with us. We truly appreciate your support and look forward to continuing to assist you on your trading journey.
Regards,
Fortrade.
Reply from Fortrade
Hello Tom,
We are sorry to hear that you felt this way. Our intention is to provide clients with information about our platform and services, never to make them feel under undue pressure.
We have shared your feedback with the relevant team and asked them to review your case. We appreciate you bringing this to our attention, as it helps us ensure that every client receives a positive experience.
Regards,
Fortrade.
This platform scam
This platform scam
They convince me to deposit money but it can be withdraw
I requested long time ago ,they promise me to i could get my money in 1 -3 working days but it never happend
Never ever use this platform
1 July 2026
Unprompted review
Reply from Fortrade
Hello Michael,
We would like to let you know that your withdrawal request is now being processed and is expected to be completed within the day. Once processed, the funds will be returned within the applicable processing timeframe.
We appreciate you bringing this matter to our attention and giving us the opportunity to address your concerns. We hope this update reflects our commitment to resolving the matter promptly and improving your overall experience with us.
Regards,
Fortrade.
Good service
Good service, but platform need more updates, when you place an order it should show SL and TP just like MT4 and MT5 .
10 July 2026
Reply from Fortrade
Hello,
Thank you for your review and for your valuable feedback. We're pleased to hear you've had a good experience with our service. We also appreciate your suggestion regarding the platform, and we will share your comments with the relevant team for consideration.
Regards,
Fortrade.
Patience with the whole process…
Patience with the whole process especially complicated issues.
9 July 2026
Reply from Fortrade
ello,
Thank you for your review. We're pleased to hear that you appreciated our team's patience, especially when dealing with more complex issues. Your feedback means a great deal to us.
Regards,
Fortrade.
Awful customer service
I signed up to Fortrade simply to have a look at the platform and see what the company was like. Almost immediately, I started receiving calls from someone claiming to be my account manager.
I wasn't interested, so I ended the first call and unsubscribed from further communications. Despite this, I continued to receive repeated calls from the same person.
The final call was the worst. After I ended the call, she rang me straight back and rudely asked why I had hung up on her. I explained that I had unsubscribed because I wasn't interested and that I kept ending the calls because they were unwanted. Her response was simply, "Well, I didn't receive anything," in a dismissive tone. At no point did she apologise for the repeated calls or acknowledge that I had asked not to be contacted.
I found the sales approach incredibly pushy and the customer service completely unprofessional. A simple apology and confirmation that my details would be removed would have resolved the situation, but instead I was made to feel uncomfortable for not wanting to continue the conversation.
Based on this experience, I won't be using Fortrade and would not recommend them to anyone who doesn't want persistent sales calls after signing up.
** 13/07/26 edit
Fortrade have come back to me saying they stopped communicating with me, and made it seem like I was in the wrong. My complaint with this company is the way a member of staff spoke to me rudely, and I unsubscribed but kept getting calls. Not worth signing up.
9 July 2026
Unprompted review
Reply from Fortrade
*** UPDATE 13/07/2026 ***
Hello Isobel,
Following a thorough review of your account and communication history, we can confirm that our team made three calls after your registration with the aim of introducing our company and platform. During your final conversation, you informed us that you were not interested in proceeding and requested that all further communications cease.
We can confirm that your request was respected immediately, and no further calls or emails were sent after this conversation.
We appreciate you taking the time to share your feedback.
Regards,
Fortrade.
-------------------------------------
*** UPDATE 10/07/2026 ***
Hello Isobel,
We have forwarded your comments to the relevant department and asked them to review your case. We appreciate you taking the time to share your feedback, and we will carefully look into the concerns you have raised.
Thank you for bringing this matter to our attention.
Regards,
Fortrade.
-------------------------------------
Hello Isobel,
We are sorry to read about your experience and understand your concerns.
We would very much like the opportunity to look into this matter and assist you. We have sent you an email requesting some additional information, and we kindly ask that you reply so that we can identify your account and investigate your case with the relevant department.
We take feedback such as yours seriously and appreciate you bringing this to our attention. We look forward to hearing from you so that we can review the matter thoroughly.
Regards,
Fortrade.
This is a scam company
This is a scam company. I have told the guy Ali am not interested and then he spammed me with calls . Every time i block a number there was a new number he called from..
7 July 2026
Unprompted review
Reply from Fortrade
Hello Mamoon,
We are sorry to read about your experience and understand your concerns.
We would like to look into this matter and assist you. We have sent you an email requesting your details, and we kindly ask that you reply to it so that we can identify your account and investigate your case with the relevant department.
We look forward to hearing from you.
Regards,
Fortrade.
Taking other calls is ignorant especially when you are looking forward to actually learning something about trading.
Kept getting interrupted by other callers so it was not good for trying to absorb knowledge.Left for days with know one knowing was is going on.
6 July 2026
Reply from Fortrade
*** UPDATE 07/07/2026***
Hello John,
We would like to provide you with an update regarding your review. Our team has been in contact with you and understands that there was some confusion during one of your recent conversations. We also attempted to reach you for a scheduled call, but unfortunately were unable to connect.
Our team will continue trying to contact you to arrange the educational session discussed and provide the guidance you are looking for. We appreciate your feedback and remain committed to supporting you throughout your trading journey.
Regards,
Fortrade.
-------------------------------------
Hello John,
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be to have your learning interrupted and to feel that communication was not as clear or consistent as it should have been.
We have shared your feedback with the relevant department for review and appreciate you taking the time to bring this to our attention. Your comments are valuable and help us improve the experience we provide to our clients.
Regards,
Fortrade.
Unacceptable Support During a Margin Call
I had a serious issue with a margin call, and the way this broker handled it made no sense at all. My account was frozen, which meant I couldn’t open new trades or even close my existing position. I was already in a live trade without a stop loss, so every second mattered.
I called customer support immediately, but instead of explaining what was happening, the account manager asked me questions like, “Is this your first time experiencing this?” That wasn’t helpful. I clearly requested that my trade be closed, but all I was told was that they had contacted the relevant team. No one could confirm whether my position had actually been closed.
To make things worse, I was logged out of MT4, received no replies to my emails, and no one seemed able to explain what the actual problem was. It was incredibly frustrating to be left in the dark while my money was at risk.
I’m still waiting for my broker to call me back. They seem quick to contact you when they have market predictions or want you to place a trade, but when you need urgent support, the communication disappears.
Based on my experience, I would recommend using a broker with reliable customer service and better account management. Traders need confidence that they can access and manage their positions, especially during critical situations.
24 June 2026
Reply from Fortrade
Hello,
We are sorry to read about your experience and understand how concerning this situation must have been, particularly during an active trade.
We have forwarded your comments to the relevant department and requested that your case be reviewed. They will investigate the circumstances and provide any necessary assistance. We will update you as soon as we receive further information.
Thank you for bringing this matter to our attention.
Regards,
Fortrade.
It is too early to say if the total…
It is too early to say if the total experience is good.
You get someone to speak to to help you undeerstand the platform and the advisror I got (Toka) seems kind and patient.
22 June 2026
Reply from Fortrade
Hello,
Thank you for taking the time to share your experience. We're pleased to hear that your first impressions have been positive and that you've found the guidance provided helpful.
It's also wonderful to know that your advisor has been kind and patient in helping you better understand the platform. We appreciate your feedback and hope your experience continues to be a positive one.
Regards,
Fortrade.
Harassment!
After emailing these asking for them to close my account they continue to give me funny phone calls where they dont talk and hang up. Always on a different number after blocking them each and every time! This is now turning into harassment! I'm currently disabled temporarily whilst in physiotherapy! This is unacceptable! Beware of this company as they dont seem to understand go away!
They've called another 8 times since asking them to leave me alone!
I can't add pi tures so I can show the level of harassment ive logged all calls. Ive also sent thus to them. I'm going to contact trustpoilot!
All the apologies coming now after questioning me, making me jump through hoops! As soon as I got a case number really changed there approach. I suffer from depression and 2 months into 18 months phsyio therapy for full lower limb reconstruction its un acceptable! And another thing if you were so sincere yould of appologised directly and not for show! As soon as I can update my screen shots of 1 my emails and 2 all your different contact numbers the better. Fake as hell
30 June 2026
Unprompted review
Reply from Fortrade
*** UPDATE 01/07/2026 ***
Hello,
We sincerely apologise for the repeated calls. We have identified an issue within our contact process which is currently being investigated by our technical team. We understand the inconvenience this has caused and are taking steps to prevent it from happening again.
Regards,
Fortrade.
-------------------------------
*** UPDATE 30/06/2026 ***
Hello,
Thank you for your response and for providing the requested information.
We have now forwarded your case to the relevant department so that they can review the matter thoroughly and provide you with the appropriate assistance. We will keep you updated as soon as we receive any further information.
Thank you for your patience and cooperation.
Regards,
Fortrade.
-------------------------------
Hello,
We are sorry to read about your experience and understand your concerns.
We would like to look into this matter and assist you. To enable us to identify your account, we kindly ask that you respond to our Information Request with the requested details. Once we have this information, we will forward your case to the relevant department for review and assistance.
We appreciate your cooperation and look forward to resolving this matter.
Regards,
Fortrade.
Fortrade scammed me repetitively but I’m only giving an approximate date. It’s about 18 months ago that I started to realise that Fortrade were not paying me back the money that I was withdrawing
Fortrade scammed me repetitively for about 18 months and I followed the instructions that were given to me right down to the bottom line and I have lost tens of thousands of GBP Sterling
12 December 2025
Reply from Fortrade
Hello Christopher,
We are sorry to read about your experience and understand the seriousness of the concerns you have raised.
We have forwarded your comments to the relevant department and asked them to review your case. They will look into the matter, and we will provide you with an update as soon as we receive further information.
Thank you for bringing this to our attention.
Regards,
Fortrade.
started using the mobile app to manage
started using the mobile app to manage trades while away from desk and it is surprisingly powerful. i can trendlines and set directly from my phone. the latency is virtually non existent and i managed to secure a nice profit on the dax today.
28 June 2026
Unprompted review
Reply from Fortrade
Hello Timothy,
Thank you for your review. We are thrilled to hear that our mobile app gives you the power to manage your trades seamlessly while away from your desk. Providing low latency and precise charting tools is our top priority. Congratulations on your successful DAX trade today!
Best regards,
Fortrade.
The agents are very helpful and help…
The agents are very helpful and help you step by step. with tutorials. And always keep you up to date with market analysis.which is very helpful.
18 June 2026
Reply from Fortrade
Hello,
Thank you for your kind review. We're delighted to hear that you found our team helpful and that the step-by-step guidance, tutorials and market analysis have supported your learning and trading experience.
We truly appreciate your feedback and thank you for choosing Fortrade.
Regards,
Fortrade.
They call me more then 100 times in a…
They call me more then 100 times in a year everytime I told them pls don’t call me back but they are still calling me I think they are scam
26 June 2026
Unprompted review
Reply from Fortrade
Hello Sahin,
We are sorry to read about your experience and understand your frustration regarding the number of calls you have received.
We appreciate you bringing this matter to our attention. We have already forwarded your feedback to the relevant department so the circumstances can be reviewed, and we will look into what may have happened in your case.
Thank you for taking the time to share your feedback.
Regards,
Fortrade.
Constant support anytime
Constant support anytime, giving relevant education and guidance on how to be profitable in trading.
17 June 2026
Reply from Fortrade
Hello Ola,
Thank you for your review. We’re delighted to hear that you have found our team supportive and that the education and guidance provided have been valuable to you. We appreciate your feedback and wish you continued success on your trading journey.
Regards,
Fortrade.
Reply from Fortrade
Hello Behrooz,
Thank you for your review. We're delighted to hear that you find our platform easy to use. We strive to make the trading experience as straightforward and accessible as possible, so your feedback is greatly appreciated.
Regards,
Fortrade.
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