Forth Plumbing Reviews 

1,010
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as friendly, helpful, and knowledgeable. People appreciate the fair and competitive pricing, often finding it to be good value for money. Many also highlight the company's quick response times and efficient work, with engineers arriving promptly and resolving issues swiftly. The communication is consistently good, keeping customers informed throughout the process, leading to a smooth and reliable experience.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, efficiency, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Price

Clients share positive opinions on price, with many reviewers finding the costs reasonable and competitive... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the prompt and... See more

Customer service

Customers had positive experiences with customer service, often finding agents helpful and patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our bathroom conversion by Forth Plumbing. Replaced bath with walk in shower and upgraded basin with a modern vanity unit and basin for extra storage. Hugh was excellent at the de... See more

Rated 5 out of 5 stars

First service today of the oil boiler/ full heating system installation last year. As always the service was excellent. Communication with Forth Plumbing is always good and Graham turned up as pla... See more

Rated 5 out of 5 stars

Our central heating and hot water stopped working in the middle of winter, rather inconvenient! I phoned Forth Plumbing and they arranged for a plumber to come the next day. Graham, the plumber, phone... See more

Rated 5 out of 5 stars

Engineer turned up on time explained who he was and that he was here to service the boiler as agreed. Explained the whole process from start to finish gave a running commentary completed the service l... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Boiler and Heating Service

Information provided by various external sources

Bathroom refurbishments, including Wet room & mobility adaptation specialist. Worcerster Accredited Installer for boilers with finance payment options available. Boiler service, maintenance & repair. General plumbing repairs & maintenance


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,010)

166 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor finish to boiler installation

Job still incomplete. They are unable to follow simple instructions/requests. Charged for a programmer that I didn't want or receive. Was going to get them to install a new bathroom, but I wouldn't get them to fit a tap washer.

3 October 2025
Rated 4 out of 5 stars

I have been dealing with Forth for a…

I have been dealing with Forth for a few years now and have always found them to provide a good quality workmanship and service.
Normally come on day and at right time , although had a slight hiccup this year as I'm presuming there was an exceptionally high workload , hence the 4☆.

28 November 2025
Rated 5 out of 5 stars

Excellent from start to finish

The service we received from Forth Plumbing from design stage to the fitting of our new shower room and ensuite was excellent. We can do nothing but praise the workmanship and professionalism of Scott and Steven, and guidance and support from Hugh. We would highly recommend Forth Plumbing.

1 December 2025
Rated 2 out of 5 stars

Can't recommend

Had someone out to service the boiler in our new home. Not the friendliest of guys, but all fine. He said he would have a quote sent out for some other work and despite me chasing this by phone and email, it was never received. We took our business elsewhere.

3 September 2025
Rated 5 out of 5 stars

Excellent company

Excellent company. Very responsive and quick to deal with enquiries. Work carried out on the day agreed, work was quickly and efficiently completed and Forth Plumbing were very respectful of our home

27 November 2025
Rated 4 out of 5 stars

Good job, but.......

Actual job I had no issues with whatsoever, good considerate tidy chaps who didn't waste any time faffing around! However this job was the flooring in the bathroom and I am at a total loss to understand why this flooring was not offered as part of the other work I'd already had done - meaning the new units had to be removed and refitted when the flooring was done = extra expense!, so for that they don't get the 5 stars they otherwise would have.

24 November 2025
Rated 5 out of 5 stars

Our experience is all positive !

Our experience is all positive !

From Hugh ( the owner ) who was absolutely excellent at coming over to quote us, at the beginning - with his encyclopaedic knowledge of all the options.

To Graham, who is extremely good at heading up the fitting and service part of the organisation.

Both of them are completely trustworthy - and a delight to deal with - couldn’t possibly be better !

George Willis.

11 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look