Banner for For Teachers Only by Atlas Pen & Pencil LLC.

For Teachers Only by Atlas Pen & Pencil LLC. Reviews 

229
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable quality of the personalized products, noting that students genuinely love receiving these unique items as special classroom gifts. Many people highlight how fast and easy the online ordering process is and appreciate the wonderful ability to customize items for their students. Some people were dissatisfied with shipping delays, explaining that packages occasionally arrived too late for holiday celebrations and important school events. Reviewers additionally noted communication difficulties with customer support when attempting to track missing items or resolve unexpected order mistakes.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that personalized pencils and pens are... See more

Order

Consumers find order experiences to be mixed, with many loyal reviewers praising the fast, easy online... See more

Quality

Clients share positive opinions on quality, frequently praising the top-tier craftsmanship, accurate... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised fast and prompt... See more

Customer service

Users describe ambiguous interactions with customer service, as opinions are heavily divided. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have bought personalized pencils from this site for students for MANY years now. This year, I tried to order a different type - red round pencils. I received the usual orange, blue, and green hexa... See more

Company replied

Rated 4 out of 5 stars

I love the pencils I ordered for my class but I was disappointed that they didn't arrive in time to give before Christmas break. I ordered on Dec. 6 and was assured that my order would be received by... See more

Company replied

Rated 5 out of 5 stars

My shipment arrived on time and in great shape. I have been a customer for nearly a half century and used Atlas Pen & Pencil / For Teachers Only for student gifts throughout the years. The personalize... See more

Company replied

Rated 5 out of 5 stars

I love having customized pencils in the classroom. It's a nice way to welcome them to a new school year. During the holidays, I look forward to ordering the 3-pencil engraved set for each student.... See more

Company replied


Company details

  1. School
  2. also in
  3. Educational Supply Store
  4. Elementary School
  5. Middle School
  6. School Administrator
  7. School Supply Store

About For Teachers Only by Atlas Pen & Pencil LLC.

Written by the company

🚨STORE CLOSED 7/03/26

To our loyal customers, thank you for trusting us through every season. Your support, feedback, and commitment to inspiring students meant everything to us. It has always been our goal to serve you with care, and we are so grateful you let us be part of your journey.

Thank you for welcoming us into your classrooms year after year. It has been a true privilege to support those who shape the future—one student at a time.

With gratitude,

For Teachers Only

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(229)

205 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Horrible experience this year

1. It took three weeks and didn’t arrive in time
2. When it did arrive the day before the last day of school, it was completely wrong - all the names were from someone else’s class. Useless - threw them away
3. When I called “customer service” I got left on hold over an hour before they went home for the night leaving me on hold and never even picking up (and yes I called before the business hours were over for the day)
4. Left a message that was not returned or acknowledged
5. Pens arrived the next day when I was already at work - merry Christmas kids I have nothing for you because it’s sitting on my front porch
Worst experience I’ve had and I’ve been using them for years - they’ve gotten slower and worse customer service year after year

17 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

We are truly sorry to hear about your experience, and we completely understand how frustrating and disappointing this must have been—especially after being a loyal customer for so many years. Delays, incorrect personalization, and the difficulty you had reaching our team are not acceptable and are not the experience we aim to provide.

Your feedback has been escalated internally, and a member of our customer care team will be reaching out to you directly so we can fully review what happened and work to make this right. We sincerely appreciate you taking the time to share this, and we’re very sorry we let you down during such an important time for you and your students.

Rated 5 out of 5 stars

Quality and Workmanship!

Very quality product and workmanship by Atlas Pen and Pencil!

9 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Our customers are simply THE BEST! Thank you for the kind words. We're so happy you love your products. 🏅

Rated 5 out of 5 stars

Great product for the price!

Easy ordering, inexpensive, quick shipping. Personalized pencils were a hit with students!!

9 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Wonderful news! Thank you for the review. ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

I ordered early and even though it…

I ordered early and even though it still took longer to receive my order than expected, it came in plenty of time for me to give out to my students. The students LOVED the personalized 3 pack of pencils, many sharpening them to use right away.

10 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Thank you for the honest feedback! We're sorry to hear that the delivery timing deviated from what was expected but are happy that your pencils ultimately arrived in time to pass out to your students. 😊

Rated 4 out of 5 stars

Items were great

Items were great! Website is not very user-friendly.

16 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Thank you for the feedback! We're continually working to improve the user experience and value your opinion. Please stay tuned for great things to come in 2026! 💫

Rated 5 out of 5 stars

Beautiful pencils

I loved the engraved pencils I bought for my students!

9 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Thank you for the kind words, Mrs. Webb! 🥹We hope your students loved them just as much as you did. #happytears

Rated 5 out of 5 stars

Great products and prices, quick shipping,

Got everything I needed for around$25. Engraved pencils, bouncy balls, and bracelets. The kids loved them. Thanks for the quick return on my products.

9 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

3 for 3! 🎉 We're so happy to hear that your students loved their Personalized Pencils, balls, and bracelets. It was a pleasure being a part of your classroom tradition. Thank YOU!

Rated 5 out of 5 stars

Always accurately personalized, no matter what the name!

45 sets of personalized pencils were all engraved accurately. They promptly and to my satisfaction helped with a problem with my order. I have used them for many years for personalized pencil gifts for students in my classroom and have never had an issue with engravings.

9 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Thank you for sharing your experience with us, Karen! While we're sorry that you had to take time to reach out to us to correct a problem with your order, we're thrilled to know our team was able to quickly resolve the issue.

Thank you for your continued business year after year - we appreciate you! ✏️

Rated 5 out of 5 stars

Just wanted to let you know that there…

Just wanted to let you know that there were 10 extra sets in my order with names that weren’t mine

9 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Hi Tammy, thank you for bringing this to our attention. We're sorry for the mix up. When this happens, you can either hang on to the extras or send them back to us so we can repurpose them as misprinted items which we resell in bulk.

Please feel free to reach out to us directly if you'd like to go with the latter option and we'll send you a prepaid shipping label. We can be reached at (800) 642-8885 or ftoservice@atlaspen.com. Thank you!

Rated 5 out of 5 stars

Great pencils

My students really like the personalized pencils. They came quickly.

9 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Amazing to hear! 🎉 Thank you for sharing your experience with us.

Rated 1 out of 5 stars

Disappointed for the second year in a row!

For the second year in a row, I ordered in plenty of time (way before the deadline), and my pencils did not arrive before winter break. I had nothing to gift my students on the last day of school. I have ordered from this company for about 20 years, but I think I will be done after the second year of disappointment. It’s December 30, and I still don’t have my pencils!

16 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

We are truly sorry for this experience and take full responsibility for what happened. Your order should have been expedited as promised, and it was not—there is no excuse for that, especially after you ordered well before the deadline and have trusted us for nearly 20 years. We completely understand how disappointing it is to have nothing to give your students on the last day of school, and we regret letting you down for the second year in a row.

This is not the level of service or reliability we strive to provide, and we understand why this has shaken your confidence in us. We have reached out to you separately to address this directly and work toward a resolution. Thank you for sharing your experience—your feedback is taken seriously, and we are committed to learning from this and making meaningful improvements.

Rated 5 out of 5 stars

I have ordered several times from for…

I have ordered several times from for teachers only and their customer service is top-notch.

16 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

You just made our day, Doug! Thank you for the stars, we appreciate you. 🍎

Rated 4 out of 5 stars

The customer service was appreciated…

The customer service was appreciated and my purchase n delivery issues were rectified promptly.

15 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Thank you for taking the time to share your feedback! We’re so glad to hear that our customer service team was able to step in and promptly resolve your purchase and delivery issues. Your satisfaction means a great deal to us, and we truly appreciate the opportunity to make things right. 💙

Rated 4 out of 5 stars

Company sent me two sets of pencils…

Company sent me two sets of pencils when I only wanted one. There was a problem with ordering so my credit card had been taken but the woman on the phone said no order had placed so I was told to place order again. I was sent a second invoice. After speaking on the phone to a gentleman I have been told to keep second order and I will not be charged. I am happy with this resolution.

12 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Thank you for sharing your experience and for your patience while we worked through the ordering issue. We’re sorry for the initial confusion during checkout, but we’re glad our team was able to resolve it quickly and provide a solution you were happy with. We truly appreciate your understanding and are grateful for the opportunity to make things right. Enjoy the pencils, and thank you for choosing us!

Rated 3 out of 5 stars

Order error

I sent an email but haven’t heard back
My order was incorrect.

8 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

Thank you for bringing this to our attention—we’re so sorry for the error with your order and for the delay in getting back to you. That’s not the experience we want for you. Please reach out to us directly so we can take care of this right away. You can email us at ftoservice@atlaspen.com or call (800) 642-8885, and our team will be happy to help make this right.

Rated 5 out of 5 stars

Personalized pencils

Great pencils with the kids names

15 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

The Personalized Pencils are definitely a teacher-favorite! Thank you for sharing, Lynnette. 🫶

Rated 2 out of 5 stars

Slow delivery

I have an item that I messed up on in my order and I emailed immediately when I received the order and I have yet to hear back. Also, I have ordered every year for many years now, and this was the longest it has taken to get my order. I did not receive half of the order and since all of it was Christmas presents I was only able to gift half before the holidays.

15 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

We’re truly sorry for this experience and appreciate you bringing it to our attention. The delay you encountered was caused by an internal system error, and we wholeheartedly agree—this is unacceptable, especially during such an important time of year.

We’ve reached out to you privately to offer a refund and to address the item that was missing from your order. We also apologize for the lack of response to your email and the inconvenience this caused, particularly since these were meant to be Christmas gifts for your students.

Thank you for being a loyal customer over the years. Your feedback is taken very seriously and has been shared with our team as we continue working to improve our systems and communication.

Rated 1 out of 5 stars

I never received my order of…

I never received my order of personalized pens for my class. I called 2 weeks after I had ordered and heard nothing from them, and the person I spoke to told me they would put them in for overnight shipping. It’s been well over a month now and I never received the pens or any more communication from the company. I was super excited to give these to my students, but unfortunately wasn’t able to. Will be using a different company moving forward for sure

15 December 2025
For Teachers Only by Atlas Pen & Pencil LLC. logo

Reply from For Teachers Only by Atlas Pen & Pencil LLC.

We’re very sorry for this experience and understand how disappointing this must have been, especially when you were excited to share these with your students. We want to clarify that we were able to connect with you offline, and the issue has since been resolved with both a full refund and a redo of your order.

That said, we recognize that the delays and lack of communication you experienced are not acceptable, and we truly regret the frustration this caused. Thank you for giving us the opportunity to make it right behind the scenes, and for sharing your feedback—it helps us identify where we need to do better moving forward.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look