I am unable to use my account with FOREX.com without receiving any correspondence on why this has happened. Apparently I needed to submit some documents. Vincent T was very helpful and gave m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
“I’ve had a really positive experience with ForexTrading.com. They’re truly punctual and always take their work seriously. Anytime I’ve needed support, they’ve been there around the clock, ready to h... See more
Company replied
Juan L is a customer service representative (reps) par excellence. He should serve as an archetypal model of how reps should conduct themselves. He is patient and competent, polite and accomodating, t... See more
Company replied
1st of all, John or JJ L was patient, which is very much appreciated; also courteous, sincere & honest. If he had limited knowledge on something, he so informed me, & did not try to BS his way throug... See more
Company replied
Company details
About FOREX.com
Written by the company
Proud to connect independent traders to the potential of the global markets since 2001
Trade 80 currency pairs and additional products depending on your region
Proven record of strength and stability with a strong regulatory framework; regulated in 5 jurisdictions worldwide including the United States, United Kingdom, Japan, Canada & Cayman Islands
We're a wholly-owned subsidiary of StoneX Group Inc., a Fortune 100 financial giant with revenues exceeding $54 billion.
Trade with the #1 US broker †
† Based on client assets per the 2024 monthly Retail Forex Obligation reports published by the CFTC
OPEN ACCOUNT
DISCLAIMER: Products might vary by region
Leverage Trading Involves Significant Risk or Loss and is not Suitable to all Investors
United Kingdom Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Contact info
United States
- support@forex.com
- www.forex.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Very efficient customer support
Very efficient customer support, professional and straight to the point.
29 May 2026
Reply from FOREX.com
Thank you for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
great service
28 May 2026
Reply from FOREX.com
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
Kseniia was very knowledgeable and gave…
Kseniia was very knowledgeable and gave me a very quick response to my inquiry. Very courteous as well. 5 stars for sure
26 May 2026
Reply from FOREX.com
Thank you so much for your kind words, Daniel. We really appreciate you taking the time to share your experience with us, and we agree, Kseniia is truly an asset to our customer service team!
He was very efficient and solved my…
He was very efficient and solved my problem with accuracy and agility. Very good advisor
26 May 2026
Reply from FOREX.com
Thank you for your 5-star review of our customer service team! We are glad that we were able to address your concerns and provide you with the stellar experience you deserve. FOREX.com appreciates your positive feedback!
Reply from FOREX.com
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
Reply from FOREX.com
Thank you for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
Reply from FOREX.com
Gracias por su revisión de 5 estrellas. La satisfacción del cliente es nuestra máxima prioridad, y estamos encantados de que haya disfrutado de su experiencia.
i thought i lost all of my funds but…
i thought i lost all of my funds but your agent helped me understand everything and made my day , really appreciate his customer service
20 May 2026
Reply from FOREX.com
Thank you for your 5-star review of our customer service team! We are glad that we were able to address your concerns and provide you with the stellar experience you deserve. FOREX.com appreciates your positive feedback!
the agent was very polite and…
the agent was very polite and knowledgable and helped me with my issues so I understood how to do it.
18 May 2026
Reply from FOREX.com
Thanks for taking the time to review us. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. How can we turn that 4-star review into a 5-star? Please email our support team with your comments or suggestions at casupport@forex.com
Your support staff was very helpful
Your support staff was very helpful. Solved issue quickly and had a friendly attitude.
18 May 2026
Reply from FOREX.com
Thank you for your 5-star review. It's always great to hear about our client's experience with our services and team. All the best!
Vincent patiently helped me to get to…
Vincent patiently helped me to get to the bottom of all my concerns
14 May 2026
Reply from FOREX.com
Thank you so much for your kind words, Miguel. We really appreciate you taking the time to share your experience with us, and we agree, Vincent is truly an asset to our customer service team!
Reply from FOREX.com
Thank you for your 5-star review! We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
I was given very clear instructions and…
I was given very clear instructions and i was helped in a timely manner.
12 May 2026
Reply from FOREX.com
Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
5 stars so far been great to keep up…
5 stars so far been great to keep up work with forex
12 May 2026
Reply from FOREX.com
Thank you Edmar for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
It is very nice 👍 clear Chart
I seen in Demo Account it is very good and Clear Chart best rate
9 May 2026
Reply from FOREX.com
Thank you for your 5-star review. It's always great to hear about our clients' experience with our platforms. All the best!
Great customer service helped me get…
Great customer service helped me get everything figured out. Very patient and helpful.
6 May 2026
Unprompted review
Reply from FOREX.com
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
He is very knowledgeable and very…
He is very knowledgeable and very helpful. Explanation is clear and easy to follow.
4 May 2026
Unprompted review
Reply from FOREX.com
Hi Richard, We are so glad that our client services team met your needs. Thank you for your kind words and continued support of the FOREX.com team!
Extremely great and proffesional.i was…happy
Extremely great and proffesional.i was so confused but my service man helped me understand and he was great.
4 May 2026
Unprompted review
Reply from FOREX.com
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
Support was very prompt and resolution…
Support was very prompt and resolution provided swiftly.
29 April 2026
Reply from FOREX.com
Thank you for your 5-star review! We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
Reply from FOREX.com
Thank you for taking the time to share your positive experience with our services, Nader. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business!
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