Forces Insurance Reviews 

336
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I would give this company 0 starts but I can’t. Clearly states NATO overseas on their website but won’t insure me working in NATO in Italy. Joke of a company who needs to make it clear they only insur... See more

Rated 1 out of 5 stars

High premium hikes after first year after luring service men/women with promos and deals. slow customer service and a lack of staff make for an overall terrible experience. If you have 5+ years no... See more

Company replied

Rated 1 out of 5 stars

Attempted to claim on a laptop. Due to the fact that the laptop had an issue electrically, we were denied instantly over the phone. Honestly, what's the point of insurance if you can't claim fo... See more

Rated 1 out of 5 stars

This company has terrible customer service. Impossible to get through to. when you do the staff make commitments they renege of them. Can't comment on the actual insurance products - but I would advi... See more

Company details

  1. Insurance Agency

About Forces Insurance

Information provided by various external sources

Forces Insurance (formerly TF Insurance) was founded in 2001 to provide military personnel, their families, and related civilian personnel with a range of motor insurance products designed specifically for their needs.

During this time, we’ve encountered many situations that are unique to members of HM Forces, and we’ve worked hard with a number of underwriters to create policies that protect our customers’ interests.

Every year, several thousand fully featured motor insurance policies are purchased through Forces Insurance.

Structure and Regulation

  • Limited company registered in England No. 4188402
  • Licenced Credit Broker under the Consumer Credit Act 1974
  • Registered as a Data Controller under the Data Protection Act 1998
  • Authorised and regulated by the Financial Conduct Authority (Firm number 308683)

Contact info

1.1

Bad

TrustScore 1 out of 5

336 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.1

All reviews

(336)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

car insurance

i have made a quote for my car insurance and i got very good and cheap deal with this company.

19 December 2014
Unprompted review
Rated 4 out of 5 stars

Helpful and honest

Throughout the years I have used Forces Insurance I have had cause to contact them on a number of occasions. I have found them to be helpful sometimes beyond expectation. The team without exception appear extremely knowledgeable and honest about the service they offer. Unfortunately I now find myself changing provider due solely to cost. I can get cheaper elsewhere. There is however no doubt I will contact them again when I am due to renew next year.

19 December 2014
Unprompted review
Rated 5 out of 5 stars

Very good

I have been with Forces Insurance for about 4 years now, they provide competitive rates and a package that is suited to the armed forces and their family. The staff are very helpful on the phone and you don't feel like you have been ripped off when you have put the phone down. Rebecca Kendal thank you for your help year on year. I have done and will continue too recommend this company to others.

P. James

18 December 2014
Unprompted review
Rated 5 out of 5 stars

Better than the competition

The whole set up process has been easy and quick with anyone I have spoken to being friendly and helpful. The insurance was a full $600 cheaper than the closest competitor with better extras added for free. I would recommend this company to anyone considering BFG car insurance or even just in the UK. Thank you very much.

13 December 2014
Unprompted review
Rated 5 out of 5 stars

Great follow up to a problem

After agreeing my insurance, I had to reduce my no claims bonus and customer service were extremely helpful. It was an awkward situation as it was the old insurance companies mistake, yet it was dealt with sensitively and efficiently.

11 December 2014
Unprompted review
Rated 5 out of 5 stars

New Insurance Policy review

I have been a customer of Forces Insurance for several years now and have two vehicle policies with them. Throughout the period their service has been absolutely first class handled by a very polite and capable agent (Sandip Barcha) - this latest experience is no exception!

9 December 2014
Unprompted review
Rated 5 out of 5 stars

Great

Great customer service, great advice. Nothing else needs saying really.

5 December 2014
Unprompted review
Rated 5 out of 5 stars

Good and kind costumer service

Every term well explained and really will of finding the very best value for costumers. Very kind chats without trying to sell you smoke.

Just brilliant advice and service.

30 November 2014
Unprompted review
Rated 5 out of 5 stars

superb and value for money

A quick and efficient service with this company giving you the feeling that you can trust them to get you the best deal for the cover you require.

27 November 2014
Unprompted review
Rated 5 out of 5 stars

first rate

i saved £150.87p on my car insurance quote, by just checking out this site, from a recommendation from defence discount services.
i have already recommended FIL to all my FB/Tw/Contacts lists

25 November 2014
Unprompted review
Rated 5 out of 5 stars

So easy and so simple.

I needed to renew my car insurance, I contacted Forces Insurance and everything was taken care of. The sales operator was so helpful and within about 20 minutes it was all done.

25 November 2014
Unprompted review
Rated 5 out of 5 stars

An exceptional serves.

You are very understanding when dealing with serves personals. Meeting our needs as we have different circumstances, serving overseas, you take in to account all of this and more.

24 November 2014
Unprompted review
Rated 5 out of 5 stars

QUICK AND EASY

From notification of renewal to completion took less than 2 hours and 2 phone calls to complete. This included a reduction in premium and adding my daughter to the policy. When they say they will ring back they do and theirs was the best quote I could get,

23 November 2014
Unprompted review
Rated 5 out of 5 stars

Good old-fashioned service with bang-up-to-date insurance!

I've been with Forces Insurance for over four years now. They're efficient, friendly and respond promptly to any queries. The insurance they provide for me is good quality - in that it comes with things like key cover, Full European and UK breakdown cover and legal expenses. I like the fact that when you call them you get the name of the person who you;re dealing with and that the team is small enough for you to keep dealing with that person. There's no big impersonal call centre and I appreciate that.

21 November 2014
Unprompted review
Rated 5 out of 5 stars

First class service!

Always helpful and honest when providing important information on obtaining quotes for motor insurances. Quick and prompt in sending paperwork to mainland Europe which is important when living away from the UK as post always takes longer.

19 November 2014
Unprompted review

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