Force24 Reviews 28

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Over promised, when things go wrong they will try and upsell solutions, and when they don't work - guess what more upselling. All about the sales and not enough staff to service account - change of st... See more

Rated 1 out of 5 stars

Missold by sales, solution has no native integrations, everything that should be standard has ludicrous fees. Very much feels like a platform in Beta. Locked us in contract for 12 months, huge mista... See more

Rated 5 out of 5 stars

A no-nonsense marketing platform that gets results Force24 is easy to use, and concentrates on what really matters - helping marketers do their jobs better. The outcome is savvier campaigns, grea... See more

Company details

  1. Email Service Provider

Written by the company

Force24 is the UK's fastest-growing marketing automation platform, supporting over 5,000 UK-based marketers EVERY DAY. Our award-winning platform comes with free training and support - for life!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

28 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Over promised. Avoid Long Contract which favours under performance

Over promised, when things go wrong they will try and upsell solutions, and when they don't work - guess what more upselling. All about the sales and not enough staff to service account - change of staff and long delays. When locked into a long contract there is nothing you can to do other than pay for something that isn't working. If you decide to work with them I would advise an opt-out in the contract for non-performance. Hope this helps when searching for a reliable email platform.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Missold by sales

Missold by sales, solution has no native integrations, everything that should be standard has ludicrous fees. Very much feels like a platform in Beta. Locked us in contract for 12 months, huge mistake.

Save your time and money and go with a better solution.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

More than just an email builder

Always excellent support available and enough training to be able to develop my skills within the portal.

There are a lot of tools available, so it's more than just an email builder.

Easy to navigate and great for reporting too.

17 March 2022
Unprompted review
Rated 5 out of 5 stars

We have used Force24 for over 3 years…

We have used Force24 for over 3 years and had nothing but good experience. We especially like the free training for life and the very cost-effective when adding new employees to the system or refresher. The account management is 5 start and George has been an integral part of the team and is always available to support (especially when we have a tight deadline).

3 February 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very happy with the communication. Wonderful people to work with. Extremely forward thinking and very professional. We highly recommend after our experience with them. Thank you again.

18 June 2021
Unprompted review
Rated 5 out of 5 stars

True, intuitive automation and great support

We have recently onboarded Force24 to replace Mailchimp as we wanted something a bit 'smarter'. Safe to say we are thrilled with the automation components and the support team has been nothing less than fantastic!

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Great platform and customer service!

Force 24 is a great company to work with, they are very responsive and helpful if you have queries, and the platform itself is an excellent multifunctional product - I can't wait to see it evolve over time.

16 February 2018
Unprompted review
Rated 5 out of 5 stars

Great product and service

We've worked with Force24 for a while now and found them to not only offer an excellent product but the support and consultancy has been invaluable - so much so that we regularly refer them to our clients.

21 November 2017
Unprompted review
Rated 5 out of 5 stars

A no-brainer

I've been using Force24 for nearly a year now and absolutely love it. Their customer support is second to none and you are only ever minutes away from help, support and advice whenever you need it (and I tend to work late in the evenings too!)

It's been great to see the platform evolve over time, the technical team are constantly issuing updates and innovating and it's great to be part of their journey.

I was on the fence to start with as I was also reviewing Hubspot and Marketo but once I analysed each platform it was a no-brainer to go with Force24 - especially from an ROI point of view.

21 November 2017
Unprompted review
Rated 5 out of 5 stars

A powerful, efficient tool.

I have worked with most marketing automation platforms throughout my career and Force24 wins on every aspect of use by a country mile. The platform allows you to build effective emails, landing pages and journeys with ease. Its simple to use and self explanatory unlike so many of its competitors, and if you do need to speak to a member of the team, there is always someone on the end of the phone without having to sit on hold or talk to a machine! The platform is a powerful tool that saves us time and money. The Force24 team are knowledgeable, helpful and efficient right from the on-boarding stage, through to training and ongoing support. Force24 has become a vital link in the chain of what we do in our business and I would not hesitate to recommend them to anyone.

21 November 2017
Unprompted review

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