Food For Foodies Reviews 1,131

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their freshness and taste. Many people appreciate the efficient ordering process and the fast, reliable delivery service, noting that items arrive well-packaged and on time. The company's communication and customer service are also frequently commended for being helpful and responsive. However, some customers were not happy with the packaging, reporting that items arrived damaged, dented, or defrosted due to insufficient protection. A few people also mentioned issues with missing items from their orders or receiving products that were out of date.

What people talk about most

Product

People report positive experiences with product quality and selection. Many customers are very happy with... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and reliable... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great service and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the freshness and high quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

I recently ordered a selection of fresh bakery items including the China Court pandan cake slice, sausage buns, coconut bun, char siu bun, and Oreo galaxy bun. The customer service was excellent – the... See more

Rated 5 out of 5 stars

Spent just under 2 weeks in Sabah, Borneo and was introduced to Julie’s cheese sandwich biscuits and lemon puffs and on returning back to the UK wondered if we (my wife and I) could get some from a co... See more

Rated 5 out of 5 stars

I like that they gave you an idea when to expect the delivery, especially frozen/chilled food. Food For Foodie is the only Chinese supermarket website I can get baked buns. It will be even greater if... See more

Rated 5 out of 5 stars

Always a five star service from this company. Never leaves the green dragon rice in the rain, always wraps the sesame oil bottle carefully so that it doesn't break. What's not to like?!

Rated 1 out of 5 stars

Atrocious packing. Items were loose in the box so the items are obviously rattling around so by the time it got to me, the noodles are all smashed and vegetables are bruised. No common sense. Dont put... See more

Rated 1 out of 5 stars

Terrible company to buy from. I called them to query my order because it hasnt arrived and the man who answerd the phone told me “no thanks” and hang up?!?!! Is this how you treat your customers? Abso... See more

Rated 1 out of 5 stars

Goods arrived damage the coconuts tins were dented.T email was written after the goods arrived damaged. I do not recommend these company. The service was bad. Do not purchase from Food Fo... See more

Rated 5 out of 5 stars

Ordered China Court Bakery BBQ pork puffs. Using the website was easy, food arrived well packaged by DPD courier. Staff ate friendly and helpful to deal with. Great experience, I will definitely use a... See more

Rated 5 out of 5 stars

Good range of food at reasonable prices. All that I needed to make Chinese dishes was here . And lots of different Korean ramen that my kids love. Delivery is from £5.99 . Some how my order arrived w... See more

Rated 5 out of 5 stars

Good Chinese food and ingredients for great meals. This is the first time I have been able to get Pandan cake from a shop in UK. My husband is from Singapore so enjoys curries and all Chinese dishes... See more

Rated 5 out of 5 stars

I realised I didn't ever leave a review So first off, their customer service is diamond tier. I have never had a company called me before to *very informatively* help me with my order and a... See more

Rated 5 out of 5 stars

the items were delivered within two days of the order being placed. The problem of an item being out of stock was resolved quickly.

Rated 5 out of 5 stars

Great food plus the ordering process was easy, a pleasure to do business with you!

Rated 5 out of 5 stars

Ordered lime leaves & lemon grass , lime leaves fresh , still on the branch , couldn't get any fresher to be honest, so difficult to find fresh always dried , an very small packets , Ordered 2 100g b... See more

Rated 5 out of 5 stars

High- quality products at reasonable Prices, fast, reliable delivery with easy tracking. Hightly recommended

Rated 5 out of 5 stars

great service and communication. arrive well pack in time.

Rated 5 out of 5 stars

Good service and good products; website is well functional and delivery efficient

Rated 5 out of 5 stars

Great shop, found what I needed , one of the only places that stores it

Rated 2 out of 5 stars

This is my first time using Food for Foodies, and I have to say that I am rather disappointed compared with other online Chinese supermarkets I have used. First, I ordered four bags of frozen d... See more


Company details

  1. Chinese Supermarket
  2. Asian Grocery Store
  3. Food Products Supplier
  4. Indian Grocery Store
  5. Japanese Grocery Store
  6. Online Food Ordering Service

Written by the company

Food For Foodies delivery Oriental Foods and Beverages to UK Mainland. Our range includes fresh and frozen produce too.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Missing items and Bad frozen food

This is my first time using Food for Foodies, and I have to say that I am rather disappointed compared with other online Chinese supermarkets I have used.

First, I ordered four bags of frozen dumplings but received only three. All three bags were completely defrosted and flattened together upon delivery due to extremely poor frozen packaging. The frozen hot-pot beef slices were also defrosted, and the meat had turned brown.

In addition, several items from my order were not delivered, and I have not received any communication so far regarding an explanation or a refund.

Based on these issues, I am unlikely to use this company again.

2 February 2026
Rated 1 out of 5 stars

Unprofessional

Terrible company to buy from. I called them to query my order because it hasnt arrived and the man who answerd the phone told me “no thanks” and hang up?!?!! Is this how you treat your customers? Absolutely shocking behaviour. I even checked to make sure I called the correct no as I was so shocked. I got my delivery in the end and I appreciate reusing cardboard boxes but I don’t pay £13.99 delivery for thin, old, damaged cardboard box. The items aren’t even protected. They are loose and ratteling around in the box so cans are dented. The box was only half full. Why not use a smaller box? Or use paper padding like most people?

2 December 2025
Unprompted review
Rated 1 out of 5 stars

DAMAGED GOODS AND OUT IF DATE ITEMS

Goods arrived damage the coconuts tins were
dented.T email was written after the goods
arrived damaged.
I do not recommend these company.
The service was bad.
Do not purchase from Food For Foodies send
all items out of date.
The company refuse to respond after email to them
we’re not replied.
Do not purchase as items ordered was all out of date.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Caring customer service

I had a phone call the day after ordering telling me that the product I'd ordered was no longer in stock, asking if I would take a alternative brand but the same flavour. Then had a phone call 10 minutes later saying that the new one was not vegan friendly, just really good caring customer service, thank you.

31 October 2025

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