Fone Angels Reviews 

2,234
•
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

Great service ! Sent a free mail in pack within 3 working days, iPad slotted straight in the slimline cardboard box. Box had instructions on what to do, posted it (fits as a large letter so was chea... See more

Rated 1 out of 5 stars

very disappointed in fone angels.you cannot get threw to anyone in customer services to find out whats happening.my ipad is still in there hands despite it being nearly three weeks.i have emailed and... See more

Company replied

Rated 1 out of 5 stars

Avoid at all costs. First the company shamefully tries to sale uplifts that are not needed. They had my Ipad for months, repair was sub-standard, but i was just thankfull to get the item back after... See more

Rated 1 out of 5 stars

Fone angels offered terrible service< took over a week to get my free mail pack< then over 2 weeks to get my phone back. Upon receipt all seemed well, screen replaced so sent my device off for trade... See more

Company details

  1. Money & Insurance

Information provided by various external sources

If you have experienced any problems or issues with the service, we would like the opportunity to put things right before you leave any feedback. Please contact our priority service at: prioritysupport@foneangels.co.uk Our senior customer service adviser will respond within 2 WORKING HOURS.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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2.5

All reviews

(2,234)

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Rated 5 out of 5 stars

Replacement screen for I Pad

Fone Angels replaced my I Pad screen and their service was second to none. I dropped off my I pad and within 40 minutes received a call to say it was ready to collect. Excellent service and Excellent prices.

10 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I cannot fault any part of the process. I was contacted during the repair about maybe updating the battery with no pressure to do so, just a recommendation which I declined. Phone repaired and returned using express service and received back really quickly. I have used the phone for a few days and no issues with the quality of the parts all looks great so far. Would definitely use again for a repair.

9 January 2018
Unprompted review
Rated 5 out of 5 stars

Excelled my initial hopes

Excelled my initial hopes, i was told it be a week without my phone and was fixed within 2hrs! Prices are excellent also! thanks guys will defo be recommending

9 January 2018
Unprompted review
Rated 5 out of 5 stars

5* service from a great company

I came across Fone Angels after searching for a replacement screen for my damaged iPhone 6S. I used the drop off service which was straight forward and 45 minutes later I picked up the phone in perfect condition. Screen repair is excellent and a great service from Fone Angels. Highly recommended.

9 January 2018
Unprompted review
Rated 5 out of 5 stars

Screen replacement

Great communication - easy to follow instructions. I'd recommend this co - Smashed my iPad screen just before Christmas - repaired within 7 days

9 January 2018
Unprompted review
Rated 5 out of 5 stars

Great price and service, would highly recommend.

Trod on my iPad and cracked the screen. Hunted around the local area for the best price and then an advert for fone angels popped up at a significantly better price. Was slightly loathe to use a posting service but then realised their office was on my way to work and they allowed a drop off/collection so did just that. Back within one working day for an absolute bargain.
Great service and as good as new. Would highly recommend,

2 January 2018
Unprompted review
Rated 4 out of 5 stars

Good value for money

Good value for money and repair was done well and very quickly. They noticed a secondary issue and after consultation with me, this was fixed too. Only small issue was that the 'mail me in' pack did not arrive straight away but this was rectified over email very efficiently

2 January 2018
Unprompted review
Rated 5 out of 5 stars

I have used Fone Angels 3 times now and …

I have used Fone Angels 3 times now and each time they have provided a quick and easy service. I would recommend them based on my experience and the very reasonable cost of the service they provide. The postage of my device was straightforward, the turnaround time was as they described and each time my product was returned it was working again fine.

1 January 2018
Unprompted review
Rated 4 out of 5 stars

Repair was carried out fairly promptly …

Repair was carried out fairly promptly but not within the 24 hours that had been originally stated. Repair looks excellent and phone is working correctly. Overall very satisfied with repair and service as whole transaction completed in 7 days.

29 December 2017
Unprompted review
Rated 4 out of 5 stars

very good!

quicker service than I expected and good quality. also cheaper than i found elsewhere.

27 December 2017
Unprompted review
Rated 4 out of 5 stars

Unexpected additional charge because …

Unexpected additional charge because the ipad had been 'dropped' on the wrong corner. However it was never dropped, a bottle was knocked over and it clipped the corner so I can't never be sure that the additional cost could ever have been justified. They could have asked me though.

On the other hand speedy response and a quick turn around. Quite happy apart from the above.

27 December 2017
Unprompted review
Rated 5 out of 5 stars

Really happy

Really happy - they emailed me to let me know another component may be damaged but absolutely no pressure to get it repaired. Really quick delivery once the repair had been carried out. Would definitely use again (though hopefully I won’t need to!!!)

23 December 2017
Unprompted review

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