I would say the flight itself was very phenomenal and the pilot was super nice, she was very warm and welcoming. However, it was my birthday and I didn’t feel the welcome and just overall hospitality... See more
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Review summary
Created with AI, based on recent reviews
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Overall great experience and fantastic views! I'd happily do it again and can recommend the 30min option to have sufficient time to take it all in. One star subtracted as - location is quite remo... See more
Company replied
I had an amazing experience with FlyNYON. From the moment we arrived, everything felt well organized and professional. The staff was friendly and made us feel comfortable right away. The helicopt... See more
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Everything was absolutely amazing! The entire staff was incredibly friendly, welcoming, and fun. A special thank you to our pilot — unfortunately I don’t remember his name, but he was absolutely f... See more
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Company details
Written by the company
An unparalleled helicopter photo experience. By making the thrill of capturing images from a helicopter accessible to all, we have catered to over 750,000 passengers since our establishment in 2012, providing photo flights in and around New York City! Our commitment to crafting and sharing this ultimate experience is deeply ingrained in three generations of aviation heritage. We take pride in creating lasting memories, one panoramic view at a time.
Contact info
78 John Miller Way , 07032, Kearny, United States
- (855) 696-6247
- Info@flynyon.com
- www.flynyon.com
4.4
Excellent
464 reviews
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Flying a helicopter over New York City…
Flying a helicopter over New York City was my dream. Thank you for helping me achieve it.
19 May 2026
Reply from FlyNYON
We are so glad we could help you achieve your dream. Thank you for sharing your wonderful experience!
walks you'll remember for a lifetime
These are the kind of walks you'll remember for a lifetime. Thanks to the whole team.
26 May 2026
Reply from FlyNYON
We are so glad to hear you enjoyed your experience with us! We appreciate your kind words.
The whole thing went super smooth!
The whole thing went super smooth! Very respectful and professional staff. Recommended!
18 May 2026
Reply from FlyNYON
We're so glad everything went smoothly for you! We appreciate your kind words and recommendation.
I got stuck in the middle seat of the…
I got stuck in the middle seat of the helicopter, even though I paid full price! Can't even enjoy the view, just squeezed between two window people, staring at the sky the whole time. They should totally charge less for the middle seat or just put four people in the helicopter. It's not worth ruining someone's once-in-a-lifetime experience for a few extra bucks. Seriously.
19 May 2026
Reply from FlyNYON
We appreciate you sharing your experience. We are truly sorry that your seating arrangement impacted your enjoyment of the helicopter tour. Your feedback about pricing and seating is valuable as we continuously work to improve our services.
Staff is really helpful and you will…
Staff is really helpful and you will got the best views must try it !
18 May 2026
Reply from FlyNYON
We are so glad to hear everything went smoothly. Hope to see you again soon.
Mixed Bag
The admin part left much to be desired, a lot of waiting and rescheduling but the pilot herself was good and knowledgeable.
17 May 2026
Reply from FlyNYON
Thank you for your feedback. We loved to hear that you liked the pilot.
I would say the flight itself was very…WONDERFUL AND BREATHTAKING!!!
I would say the flight itself was very phenomenal and the pilot was super nice, she was very warm and welcoming. However, it was my birthday and I didn’t feel the welcome and just overall hospitality for that, like atleast do a little special thing for people’s birthday even if it’s a cardboard birthday hat or something. I see someone didn’t like their seat and they got a free ride again right after. So I know they are capable of doing more.
17 May 2026
Reply from FlyNYON
Thank you for taking the time to share your experience with us.
First, we are very happy to hear that you enjoyed the flight itself and that your pilot helped make the experience memorable with her warmth and professionalism. We will be sure to pass along your kind comments to her.
At the same time, we are sorry to hear that your birthday experience did not feel as special or celebrated as you had hoped. We understand that occasions like birthdays carry extra meaning, and we certainly never want a guest to leave feeling overlooked during an important celebration.
While operational and accommodation decisions can vary depending on safety, availability, and specific circumstances on the day of flight, we do understand your perspective and appreciate your honest feedback regarding the overall hospitality and atmosphere you experienced.
Your comments have been shared with our team as we are always looking for ways to improve the guest experience and make special occasions feel more memorable.
Thank you again for celebrating your birthday with us, and we truly appreciate your feedback.
Bad customer service
Bad customer swrvice. They told me that air space is closed when i was in the taxi. Then when i canceled the taxi they messaged me that it is open and me to come. I got another taxi and double paid. Awful!!!!
23 May 2026
Reply from FlyNYON
Hello,
We are very sorry to hear about the confusion and frustration surrounding your experience and transportation arrangements.
At times, temporary airspace holds and restrictions can change very quickly and unexpectedly due to FAA and NYC air traffic conditions, which may result in sudden operational updates. We completely understand how frustrating this situation must have been, especially while already in transit.
Please reach out to parkerday@nyonair.com for further assistance regarding your experience, and we would be happy to review the situation further with you.
Top fly with Bianca ♥️
23 May 2026
Reply from FlyNYON
Bianca is amazing, one of our best pilots. So happy to hear you had a great experience.
Such an amazing experience
Such an amazing experience! My parents loved it and were so excited to see the full NYC view from up top!
22 May 2026
Reply from FlyNYON
That's amazing to hear! Please come back soon.
It was organized
It was organized! Everyone was kind and helpful which made us enjoy our experience. However it was a little pricey especially with fees
22 May 2026
Reply from FlyNYON
We're so glad you enjoyed your organized experience with our kind and helpful team. We appreciate your feedback regarding pricing.
Reply from FlyNYON
We're so glad you enjoyed the view! We appreciate your kind words.
Don't be scared, it's amazing!
I am terrified of heights and at first didn't want to fly but my fiance talked me into it. After we arrived staff was helpful from the start and professional. I felt stressed but safe when they put on my harness and explained all safety features. When we got to a helipad and lifted off the ground in the smoothest way possible I forgot about being stressed. It was amazing! It's ike riding ridiculously loud lift and the magical carpet at the same time. Views were amazing! It changed my mind about helicopters and I will definitely do something like that again!
22 May 2026
Reply from FlyNYON
We are so glad to hear that we could make your first helicopter experience a positive one, especially given your initial apprehension about heights! It's wonderful that our team's professionalism and the smooth flight helped you overcome your stress and enjoy the amazing views. We appreciate you sharing your fantastic experience with us.
An unforgettable experience on a…
An unforgettable experience on a beautiful and sunny day. When I come to NJ next year, I will gladly repeat the fantastic doorless helicopter flight.
5 May 2026
Reply from FlyNYON
We are so happy you had an unforgettable experience and enjoyed the beautiful views! We look forward to welcoming you back next year for another fantastic flight.
Disappointing Customer Experience!
Very disappointing experience overall. The helicopter ride itself was great and the pilot was professional and kind, but unfortunately the customer experience before and after the flight completely ruined it for us.
The front desk staff was not welcoming or understanding, and both the online and in-person customer service felt cold and inconsistent. It honestly felt like different customers were treated differently, which was frustrating to experience firsthand.
Looking back now, I probably should have paid more attention to the negative reviews mentioning poor customer service because unfortunately that ended up matching our experience too.
17 May 2026
Reply from FlyNYON
Thank you for taking the time to share your feedback.
We are very glad to hear that you enjoyed the flight itself and that your pilot provided a professional and positive experience. However, we are genuinely sorry to hear that the customer service interactions before and after your flight left you feeling disappointed.
Providing every guest with a welcoming, respectful, and consistent experience is extremely important to us, so it is concerning to hear that you felt otherwise during your visit. We also understand how frustrating it can feel when expectations are not met, especially during what should be a memorable experience.
Your comments regarding the front desk interactions and overall communication have been shared internally for further review with our team. Feedback like yours is taken seriously and helps us identify areas where we need to improve.
We truly appreciate you bringing this to our attention and regret that parts of your experience did not reflect the level of hospitality we aim to provide.
Thank you again for flying with us and for your honest feedback. We do want to be clear that even though you were running late, we did add another flight for you. We made sure to accommodate you and the other two in your party on your own flight, hence the fees charged.
amazing experience
amazing experience ! a must do when in new york
fabulous staff, very friendly
13 May 2026
Reply from FlyNYON
Sounds amazing, happy to hear everything went well!
Disappointing Wall view with open Legs Flight
For my brother it was a 5/5 experience, but for me it was disappointing to have my half side blocked with a wall even I purchased 2 times the same ticket including free legs and shoe photo. I couldn’t even stick my foot out but actually payed 250$ extra for an open view with putting out legs/feet.
20 May 2026
Reply from FlyNYON
Thank you for sharing your feedback with us.
We are glad to hear that your brother enjoyed his experience, though we are very sorry to hear that your own seating experience did not meet expectations.
We understand your frustration, especially after purchasing the same ticket type and specifically looking forward to the open-view “legs out” experience and shoe photo opportunity. Seating placement and visibility can vary depending on aircraft configuration, weight distribution, and FAA safety requirements on the day of the flight, but we certainly understand how disappointing it must have felt to have part of your view obstructed after paying for that type of experience.
Your comments have been shared with our operations team for review, as we always want to ensure guests have the clearest possible understanding of seating expectations prior to departure.
We truly appreciate your feedback and thank you again for flying with us.
Overall great experience and fantastic…
Overall great experience and fantastic views! I'd happily do it again and can recommend the 30min option to have sufficient time to take it all in.
One star subtracted as
- location is quite remote and you need to plan for at least 1h plus buffer to get there from Times square
- in combination with 90mins on top for upfront wating and preparation even more time is consumed
- check-in and prep was professionell but efficient to the point it felt bossy and unpersonal
13 May 2026
Reply from FlyNYON
Thank you for taking the time to share your experience with us.
We are very happy to hear that you enjoyed the flight and views, and that you would recommend the 30-minute experience. New York City from the air truly is something special.
We also appreciate your honest feedback regarding the overall timing and customer experience.
Thank you again for flying with us, and we hope to welcome you back again in the future.
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