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FlyNYON Reviews 

470
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful demeanor, making interactions pleasant and welcoming. Many people highlight the exceptional user experience, describing the helicopter flights as phenomenal and unforgettable, offering breathtaking city views. Reviewers frequently recommend this unique and amazing experience from start to finish. However, some customers noted concerns regarding additional fees and the overall expense, feeling the value was not always commensurate. A few people mentioned the location was remote and inconvenient. Additionally, some reviewers were unhappy with seating, reporting being squeezed or unable to fully enjoy views from middle seats. A small portion also felt some staff members were unfriendly or unpersonal during check-in or email responses.

What people talk about most

Staff

Customers had positive experiences with staff, with many reviewers praising the pilots and the entire crew... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as "super cool,"... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the well-organized company,... See more

Location

Reviewers highlight ambiguous aspects of location, with many praising the experience as one of the greatest... See more

Price

Users describe negative interactions with price, often finding it expensive and unfair due to hidden or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall great experience and fantastic views! I'd happily do it again and can recommend the 30min option to have sufficient time to take it all in. One star subtracted as - location is quite remo... See more

Company replied

Rated 4 out of 5 stars

I would say the flight itself was very phenomenal and the pilot was super nice, she was very warm and welcoming. However, it was my birthday and I didn’t feel the welcome and just overall hospitality... See more

Company replied

Rated 4 out of 5 stars

I had a very bad experience from the moment I tried to reschedule my flight. The staff were very rude in their email responses. When we arrived, no one was genuinely friendly. They simply did their... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with FlyNYON. From the moment we arrived, everything felt well organized and professional. The staff was friendly and made us feel comfortable right away. The helicopt... See more

Company replied


Company details

  1. Helicopter Tour Agency
  2. Flights Search Site

Written by the company

An unparalleled helicopter photo experience. By making the thrill of capturing images from a helicopter accessible to all, we have catered to over 750,000 passengers since our establishment in 2012, providing photo flights in and around New York City! Our commitment to crafting and sharing this ultimate experience is deeply ingrained in three generations of aviation heritage. We take pride in creating lasting memories, one panoramic view at a time.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

470 reviews

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Asks customers to review

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4.4

All reviews

(470)

424 reviews in the last 12 months

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Rated 4 out of 5 stars

doors on due to weather

Due to weather conditions we couldnt fly with doors off, besides that all was great

17 December 2025
FlyNYON logo

Reply from FlyNYON

We appreciate your feedback. We regret the weather prevented your doors-off flight. We hope you still enjoyed it.

Rated 5 out of 5 stars

Good experience

Good experience, but location is not easily accessible, please arrange a drop off to near bus stop or Path station after helicopter ride.

9 May 2026
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Reply from FlyNYON

We appreciate your feedback and are glad you had a good experience. We will consider your suggestion for improved accessibility.

Rated 4 out of 5 stars

everything with the flight was…

everything with the flight was wonderful, but we stareted too late, then the wheater was a little bad

9 May 2026
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Reply from FlyNYON

We're glad to hear most of your flight was wonderful. We regret the late start and challenging weather affected your experience.

Rated 5 out of 5 stars

Unforgettable impressions

Unforgettable impressions. Superprofessional and friendly staff. Totally recommend.

14 May 2026
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Reply from FlyNYON

We are so happy you had such a wonderful experience with our professional and friendly staff. Thank you for your recommendation!

Rated 4 out of 5 stars

Great - but shoe selfie guarantee con

All staff were amazing and friendly. We were so paranoid about getting there late we were super early and they got us on an earlier flight. The process, kitting up and stuff was all really good. The only reason I didn’t give 5 stars was I paid for the shoe selfie seats (so not a cheap trip out). I got given a seat that was supposed to be a 45 degree shoe selfie rather than 90 degrees. Don’t accept it, you’ve paid for nothing. It’s a terrible seat and you won’t get the experience. I argued at the helicopter (they don’t set the seating the office does). Luckily they swapped me, weird as weighed same as the person I swapped with and they hadn’t paid the extra. So basically paying isn’t a ‘guarantee’. Felt conned by that but worked out in the end. Flight and views are amazing and to be honest with the wind as you’re flying it’s quite hard to stick your legs out anyway!!!

10 May 2026
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Reply from FlyNYON

We appreciate you sharing your detailed feedback about your recent experience. It's wonderful to hear that our staff were amazing and friendly and that you enjoyed the flight and views. We acknowledge your concerns regarding the seating for the shoe selfie experience and the discrepancy in what you paid for versus what was initially provided. We are reviewing our seating allocation process to ensure a consistent and fair experience for all our guests.

Rated 5 out of 5 stars

It was an amazing experience

It was an amazing experience ! Our Pilot Aglie was awesome!! ⭐️⭐️⭐️⭐️⭐️⭐️

13 May 2026
Unprompted review
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Reply from FlyNYON

We are so glad you had an amazing experience! We appreciate your kind words.

Rated 5 out of 5 stars

Incredibly kind staff

Incredibly kind staff, we felt secure because of the safety demostration that was a really important part since we chose the doors-off. Our pilot was a pro!
Really recommend!!

6 May 2026
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Reply from FlyNYON

We're so glad you felt secure and appreciated our safety demonstration, especially for your doors-off experience. It’s wonderful to know our pilot made it a professional and enjoyable flight. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!! I surprised my mum for mother’s day and it was the most memorable experience, highly recommend. The staff made it even better they were so kind, shout out to Jorge and the rest of the team, our pilot was also awesome!!

12 May 2026
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Reply from FlyNYON

We are so happy to hear you and your mom had such a memorable Mother's Day experience! We truly appreciate your kind words about our team and pilot.

Rated 5 out of 5 stars

GREAT experience! 10 out of 5!

We were a little skeptical about reviews before we committed but as with anything in this world, if you follow the rules things usually work out for the best! And with that said we followed what was asked of us to arrive on time and everything went great! From the staff to the pilot to the promised experience! We give it a 10!!! Highly recommend this experience!

11 May 2026
Unprompted review
FlyNYON logo

Reply from FlyNYON

We are so happy to hear that following our guidelines led to such a wonderful experience for you! We truly appreciate your kind words about our staff and the entire experience. Thank you for your high recommendation!

Rated 3 out of 5 stars

The flight was very quick and…

The flight was very quick and technically wasn't the 16 minutes to be.
I sat next to the pilot and couldn't take a picture with my feet sticking out above a tourist attraction.

I recommend not flying when it's very windy, as the flight becomes slightly unstable.

3 May 2026
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Reply from FlyNYON

We appreciate you sharing your experience. We're sorry the flight wasn't as expected and that you couldn't take your desired photo.

Rated 5 out of 5 stars

The flight with flynyon was great

The flight with flynyon was great!
I can only recommend it!
Everything worked out well, from organization, security and execution.

8 May 2026
FlyNYON logo

Reply from FlyNYON

We're happy to hear that you had a great flight! We appreciate your recommendation and are so glad everything from organization to execution worked out well for you.

Rated 5 out of 5 stars

best experience

Shared the flying moments with my love one,

2 May 2026
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Reply from FlyNYON

We're happy to hear that you enjoyed sharing those special moments with your loved one. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent experience

Excellent experience! Absolutely incredible views! It was terrifying but exciting at the same time with the open door helicopter ride. I bought the tickets for my mums 70th birthday and all the staff were really lovely to her. I was thinking of adding the go pro option but I have the newer iPhone and they provide a phone holder which safely secures your phone. My footage was more than good enough. Paying for the seats to be able to put your shoes out the door is a great experience. It was a waste for my mum who was too afraid to do it! I really enjoyed having that option for me. Definitely an amazing experience, expensive but worth it!

30 April 2026
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Reply from FlyNYON

We're glad you enjoyed the incredible views and exciting open-door helicopter ride! It's wonderful to know our staff made your mom's 70th birthday special. We appreciate your feedback about the phone holder and the shoe option. We're happy to hear that the experience was worth it for you!

Rated 5 out of 5 stars

Awesome

Awesome, literally the peak of my 18 years of life. Fly with Casey, he’s super cool and a great pilot.

2 May 2026
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Reply from FlyNYON

We're happy to hear that you had such an awesome experience! It's wonderful that you enjoyed your flight, and we appreciate your kind words.

Rated 5 out of 5 stars

The flyit was perfect.

The flyit was perfect.
Thenk you.

9 May 2026
FlyNYON logo

Reply from FlyNYON

We're happy to hear that everything was perfect! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Flight was great and smooth

Flight was great and smooth. The day of my flight ended up being rained out but they quickly reached out and rescheduled my flight for the next day. Awesome experience!

8 May 2026
FlyNYON logo

Reply from FlyNYON

We're glad you enjoyed your experience! We appreciate you mentioning how we quickly rescheduled your flight due to the weather. Thank you for your feedback.

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