Flybix Reviews 

223
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly affordable prices and the remarkably helpful support team for making travel arrangements completely budget friendly and simple. Travelers truly appreciate the smooth booking process and the professional assistance provided by agents when organizing their upcoming journeys. Some people were dissatisfied with occasional delays in receiving their necessary flight information and official tickets prior to departure. Consumers also noted that waiting until the final day or dealing with unexpected communication issues caused temporary worry. However, some people mentioned that managing last minute changes or unexpected pricing shifts required extra patience during the booking process.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting helpful representatives who were very... See more

Service

People report positive experiences with service, noting that everything goes smoothly and staff members go... See more

Price

Customers consistently note positive experiences with price, often highlighting extremely competitive rates,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are extremely helpful,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting smooth transactions, quick ticket... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience with Flybix was globaly good, be award that the initial ticket was overbooked ticket, that the reason why the price was so attractive. One mistake done by Flybix is the 1st name of my wi... See more

Company replied

Rated 5 out of 5 stars

Hi, Jerry is very professional representative, helped me with flights booking. The process is smooth; The Flight fares are in my budget. It meets all my expectations. No hidden fees. Looking forwa... See more

Company replied

Rated 5 out of 5 stars

Thank you FlyBix for helping me with my flight to DC! Dean was amazing. I was hesitant for a bit because I didn’t receive my flight information immediately but when I called back they told me it would... See more

Company replied

Rated 5 out of 5 stars

I have never experienced a ticket agency that cares so much for its clients Like Dean and his co- workers making sure Dean clients get to him even if you’re unable to purchase a ticket at the m... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency
  4. Flights Search Site

Written by the company

We at, www.flybix.com are connected with over 100+ airline partners across the globe with industry best price to facilitate your travel within your desired budget. Get the best price on domestic and international flights. All deals available at Flybix are 100% exclusive. So get ready to enjoy an enthralling traveling experience without worrying about the prices!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(223)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jerry was so amazing

Jerry was so amazing, he got me a perfect last minute flight for an amazing price and I was well taken care of. Will be booking flights again through him in the future totally worth it!!!!

22 November 2025
Unprompted review
Flybix logo

Reply from Flybix

Thank you for you valuable Feedback . It help us to motivate us for helping more people and improve our services and support.

Rated 4 out of 5 stars

Terms and conditions should be clear

Terms and conditions should be clear. I purchased a same day flight. I appreciated agent helping make the flight in a timely manner.

25 November 2025
Unprompted review
Flybix logo

Reply from Flybix

Thank you for you valuable Feedback . It help us to motivate us for helping more people and improve our services and support. Our Terms and conditions are clearly mention on our website also shown during the time of booking However if you need any assistance and quarries then please feel free to contact us.

Rated 5 out of 5 stars

They were amazing

They were amazing. Got my discounted flight tickets quickly and smoothly.

12 November 2025
Unprompted review
Flybix logo

Reply from Flybix

Wow, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.

Rated 5 out of 5 stars

very pleased

the agent was friendly and handled everything in a timely manner

31 October 2025
Unprompted review
Flybix logo

Reply from Flybix

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.

Rated 5 out of 5 stars

Great prices on flights!

23 October 2025
Unprompted review
Flybix logo

Reply from Flybix

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.

Rated 5 out of 5 stars

Underserved Favor yet provided always with your caring heart Dean

I have never experienced a ticket agency that cares so much for its clients Like Dean and his co- workers making sure Dean clients get to him even if you’re unable to purchase a ticket at the moment, there’s absolutely no pressure. Dean’s only goal is to serve with excellence and ensure you’re completely satisfied with your flight arrangements.

He goes above and beyond to find the right flight for your needs, and his dedication truly stands out. Everyone I’ve spoken with who has worked with him shares the same positive experience and gratitude.

Dean genuinely cares about the people he serves. May the weight of blessings always rest upon Dean’s, shoulders and those he loves as well as this agency with him.

May honesty and excellence continue to define Dean and this wonderful travel agency. Thank you again Dean, for your outstanding service, care, and support.

3 November 2025
Unprompted review
Flybix logo

Reply from Flybix

Thank you so much for your kind review! We're so glad to hear that Dean was able to assist you. Dean is truly an asset to our team, and it’s always wonderful to hear that their efforts are appreciated. We’ll be sure to pass along your feedback to them—they’ll be thrilled to know they made such a positive impact! We’re grateful for your support and look forward to serving you again soon.

Rated 4 out of 5 stars

First time was a little hassle but…

First time was a little hassle but returning flight was good no problem

29 October 2025
Unprompted review
Flybix logo

Reply from Flybix

Thank you for taking the time to leave a review and for the generous rating! We truly appreciate your feedback, and we're sorry to hear that there were aspects of your experience that didn’t meet your expectations.

We take all concerns seriously, and we’d love the opportunity to address the issues you mentioned. If you're open to it, please feel free to contact us, so we can make things right. We’re committed to improving and hope to have the chance to exceed your expectations next time.

Rated 5 out of 5 stars

I am so grateful

I am so grateful, satisfied, delighted, pleased, appreciative and all the other good words, for the service I received from Dean J. He was helpful and patient to my situation. I felt like the only person in the world as he took his time and explained everything answered all my questions and assisted me in getting a flight for the very next day to get my son home. I will definitely use this service again and recommend it to all my friends and family. Thank you for everything.

29 October 2025
Unprompted review
Rated 1 out of 5 stars

10000% FAKE

10000% FAKE, please don’t fall for this trap! I was supposed to travel tomorrow, but now my money’s gone. The agent’s name was “Dean” (but it doesn’t even matter because they change names every time). They’ve blocked me and are unreachable. These scammers have no idea how important this trip was for me. I trusted them and invested my time and money into their lies. PLEASE, DO NOT make the same mistake! Stay away from them!

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Biggest scam

Biggest scam, Fake, Take your money no Ticket. Then they block you number so you cant get in contat with them afeter the had got you info and your banck account info. They take your money and no ticket.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam Site – Avoid at All Costs

I booked a flight with Flybix at what seemed like a great price. Shortly after, I received a call from them claiming the ticket I purchased was “no longer available” and that I needed to pay more money to secure a seat.

When I refused the upsell and said I wanted to cancel, they told me I’d be charged a €20 cancellation fee even though the original ticket never existed in the first place.

This is a classic bait-and-switch scam. They advertise fake prices to lure you in, then try to squeeze more money from you over the phone. Totally unprofessional and dishonest.

I’ve reported them to my bank for a chargeback and strongly advise everyone to avoid Flybix. Always book directly with airlines or trusted travel agencies,don’t fall for these fake deals.

28 July 2025
Unprompted review
Rated 3 out of 5 stars

My experience with flybix

My experience with flybix: It was bad and good at the same time.

Good: Got a great deal online in frontier airlines. Jerry took care of my ticket. He sent the round trip tickets.
Bad: unprofessional customer service. Cancelled my flight when I was asking for my ticket few hours before travel. I kept on calling asking for my ticket and refund. Then an email came asking a confirmed cancellation or refund. Called again and the customer service apologized and send me the ticket.

Return ticket was also done the same way. Instead of attending my call started a chat in the chat box. Mentioned to sent me the ticket by morning of the departure. Which they did.
I lack the understanding why the agents behaved in such a way. I feel the agents are not fully trained and prepared to handle situations and are unfair when dealing with customers. I read other customers statements and they too have written the same.
My adult children blamed me when I did the bookings through these people and did not receive my ticket in time.

I could say that it is better to check on the agents before bookings. If the customer service and promptness are improved then I would definitely recommend these agents otherwise it is a risk. It is not because they are Asian as such agents can be from any part of the world.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

This is 100% FAKE company.

This is 100% FAKE company.

On the site the ticket shows $400. You get an email saying that the ticket is not confirmed. Jerry calls and says that the ticket price is $600. After you pay the ticket cost. You get an email from Flybix that the ticket is confirmed and we will receive the ticket 1 day before the travel. You will never receive your ticket. DO NOT WASTE YOUR MONEY. It is run by some asians.

27 July 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM THEY TOOK MY MONEY

THIS IS A SCAM THEY TOOK MY MONEY AND NEVER SENT THE TICKETS. THEY ARE FULL OF SHIT AND IM TRYING TO GET A LAWSUIT AGAINST THE PERSON JERRY OR WHOEVER CARD OR BANK RECEIVED MY MONEY ITS THAT SERIOUS NOW BECAUSE I TRIED TO REACH OUT AND NEVER GOT AN ANSWER AFTER THEY TOOK MY MONEY.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS.

SCAMMERS! SCAMMERS! SCAMMERS!.. Dean J communicated well with me until it was time for getting boarding passes for the round trip tickets I purchased. PLEASE BEWARE OF THIS COMPANY.

9 July 2025
Unprompted review
Rated 1 out of 5 stars

dean took my money and says he will…

dean took my money and says he will refund it , but i see many say they have heard the same thing , they took my money sent it to they own bank account then cancelled my flight. the airport let me know the last 4 of the card that was used to purchase the ticket and it wasnt mine. ive made my complaint to the higher ups

9 July 2025
Unprompted review
Rated 5 out of 5 stars

I want to say thank you to Jerry

I want to say thank you to Jerry. I was stuck at the airport with my family, and he was very helpful. He found the cheapest tickets and stayed in line until I received everything on my email. Thank you, Jerry.

8 April 2025
Unprompted review
Show reviews in all languages. (223 reviews)

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