I placed an order of flowers and chocolates for next day delivery and the flowers arrived right on time. The box of chocolates unfortunately never came. I contacted customer service and received a re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered “Peaceful White Garden.” The picture showed a few plants arranged in a planter box. It arrived as a “Do it yourself” project. The plants were individually potted and the planter box was sep... See more
Honestly I know this is teleflowers but I tried pretty hard to find a local shop that was willing and able to take a flower order on the internet in the middle of the night, and by golly I couldn't fi... See more
Absolutely useless. I am in the UK and ordered a bouquet for a relative's birthday in the USA. The order was accepted and payment taken. Then two days before the event they e-mail to say they canno... See more
Company replied
Company details
Information provided by various external sources
Send Flowers Fast - Flower Delivery Same Day - FTD Florist - Discount Flowers, Roses, Gifts and Plants
Contact info
United States
- www.flowersfast.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Flower and Chocolates
I placed an order of flowers and chocolates for next day delivery and the flowers arrived right on time. The box of chocolates unfortunately never came. I contacted customer service and received a refund for the chocolates. They were very friendly and quick to reply,
Fast and beautiful arrangement!
Flowers were perfect
Flowers were beautiful , just as pictured. Delivered on time. First time using this company- will use again.
Order was not delivered on time for funeral and the intended family did not receive plant. Problem was resolved satisfactorily.
Happy to report that the problem described below was resolved satisfactorily. Although the plant was not located, customer service did an excellent job of investigating the matter. It was handled immediately and thoroughly. As a result, I was offered a full refund and also a discount on a future purchase. I really appreciate their professionalism and prompt attention to resolving the matter. I have used them for several years and have never had any issue with their services or the quality of their products.
Prior Issue:
The order was delivered on 08-09-25 at 4:25 pm! The funeral was at 11:00am. So funeral and the family had long since been over. I placed my order on Wednesday,08-06-25, which was 3 days in advance of the funeral and which was more than enough time for the order to have been delivered on time for the funeral. The intended family did not receive the plant. I need to know how I can have my money refunded. I even upgraded the order so that a nice plant could be sent. Or if another order can be delivered to the family since I have no idea what the funeral home did with the plant. This was so disappointing.

Reply from Flowers Fast!
Delivered as requested
Delivered as requested and the bouquet looks like to the suggestion from the Internet
Nothing like image
I ordered a basket of mixed flowers and plants for my aunt's funeral and what was delivered looked nothing like the image. In place of a basket was a cheap plastic tub with cellophane obscuring the majority of the plants inside. This was very upsetting to see when arriving at the services.
Great delivery
Great delivery, came midday the day scheduled, very prompt and the flowers were beautiful. They were even better than I saw in the preview picture, my expectations were met or exceeded in every aspect. My mother is very happy, so I am very happy with this order.
This is a straightforward teleflowers experience
Honestly I know this is teleflowers but I tried pretty hard to find a local shop that was willing and able to take a flower order on the internet in the middle of the night, and by golly I couldn't find one in the local area. These teleflowers were less expensive and they arrived on time. The bouquet was maybe slightly discombobulated but what do I know.
Great customer service
Great customer service! They reached to me when my original order wasn’t available and allowed to choose other arrangements at the same price.
Delivered timely and as promoted.
Second time my ordered was lost.
Second time I ordered from Flowers Fast and order was lost. Had to make repeated emails to finally have flowers delivered to correct address. Flowers Fast needs to find a responsible florist in my area.

Reply from Flowers Fast!
Delivered item not as described.
Flowers were delivered but they did not look at all like what I ordered. I feel ripped off. I will not use this companies service again.

Reply from Flowers Fast!
Excellent communication
Excellent communication, The picture of the flowers that were being sent matched what was received.
Thank-you!
Promises, promises...
First of all you couldn't deliver on my girlfriend's birthday, while i ordered the flowers half a week before. Second i selected the option to send similar flowers when they weren't available, but you sent a totally different bouquet.. With different flowers and different colors.
Luckely she liked the flowers(and they were beautifull), or i would have been very angry.
I will NEVER use this "service" again, because you just don't get what you pay for. I very much like the idea of your company, but this looks more like: "send a random flower bouquet for way too much money"
Best arrangement ever ! Wish I could post a photo
The ordering process online was very simple ! My order was delivered the same day within hours of order ! I used to use another company , but a friend of mine recommended flowers fast ! I'm glad I did and FF will be my go to from here on out. The arrangement was gorgeous
They are definitely fast!
Delivered the flowers to the wrong address, but it is common at our apartment complex. (was just one floor below) Nonetheless, it was absolutely beautiful and I would purchase from them again
Flowers were beautiful and delivered on…
Flowers were beautiful and delivered on time as requested! They accommodated my color and flower choice. I appreciated the quick reply I received to my email explaining the requested delivery situation.
Substituted flowers were pretty
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







