Purchased a 200ml perfume only to receive a 75ml bottle. Customer service keeps dragging the process by replying that they are waiting for operating team to answer!! what kind of sorry excuse is this... See more
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I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I do... See more
Company replied
There was an internet problem, but on the phone they were v helpful & did their best to sort my order, which we ended up doing on WhatsApp. It was for New Year’s Day, and a lot of the flower deliverie... See more
Company replied
Brilliant! Been using this company for a few years now and they may not be the cheapest out there but the quality of flowers and delivery is exceptional! They have made every delivery on time every ti... See more
Company replied
Company details
Written by the company
Send fresh flowers and a variety of gifts online with Floward. Browse through our numerous products and get same-day flowers delivery
Contact info
Jeddah, 00966, Jeddah, Saudi Arabia
- 00966555056783
- firas.salem@floward.com
- www.floward.com
2.9
Average
775 reviews
Hasn’t replied to negative reviews
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Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
These guys know about customer service!
These guys know about customer service!
I had an awful experience with Interflora, and Floward sent me a free gift, even though my problem had not been of their making. The plant received from Floward was lovely, and a lot better than the offering left by Interflora.
30 March 2022
Unprompted review
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Very very good
Very very good! I just wished someone would get back to me quicker on WhatsApp, but everything worked really well and I'll definitely use the service again for same day delivery!
30 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
OVER PRICED,UNINSPIRING ,SMALL,TIGHTLY…
FLOWARD.........OVER PRICED,UNINSPIRING ,SMALL,TIGHTLY BOUND,BUNCHES OF NOT LONG EXPIRING FLOWERS! WHAT CAN I SAY? RECEIVED ONE OF THESE LAST WEEKEND FOR MOTHERS DAY!!! DUE TO THE LACK OF QUALITY AND EXPERTISE INVOLVED, I WENT ONLINE TO SEE WHO WAS RESPONSIBLE AND NEARLY FELL OFF MY CHAIR!!! 😳 I AM ASTONISHED THAT THIS LETTERBOX SAME DAY DELIVERY COMPANY ARE WORKING SO HARD AT PROMOTING THEIR UP TO £1,000. BOUQUETS 💐 AND POT PLANTS 🪴 @!!!! ALL I HAVE TO SAY IS TRUST ME (as a fully qualified professional florist) WHEN I SAY THAT YOU ARE BEING TOTALLY ABSOLUTELY RIPPED OFF, IF YOU USE THIS COMPANY. PERIOD!!!!
29 March 2022
Unprompted review
Reply from Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Fast delivery
29 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Fantastic service
Fantastic service, got there in the nick of time on mothers day when other companies which said they did same day delivery didn't. Reasonably priced for such service & Its great to know that they exist in case I forget about any other important occasions & have to send something at the last minute.
28 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Brilliant service
28 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Great service and lovely flowers
27 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Flowers not the same as the photo at all :s
didn’t get the same flowers in the photo at all… it was quite embarrassing when I saw what flowers my aunt received 😭
27 March 2022
Reply from Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Just beautiful Floward never disappoint…
Just beautiful Floward never disappoint this is my No 1 Florist Love Them
Thank You
from
One Very Happy Customer
27 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Same day free delivery
Same day free delivery, what more can you ask for. Thank you for the quick and efficient service.
27 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Best place to order gifts and flowers.
I was looking for last minute flower delivery for same day for a special occasion, while I came across this website which guaranteed delivery same day right to the door step. I am very satisfied and happy with the order, easy steps and payment, definitely will order again. Definitely recommend 100%.
27 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Best place to buy flowers
Best place to buy flowers out there . Amazing quality and delivery times.
27 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Excellent surprise for Mother’s Day!
Prompt delivery, excellent condition flowers. A nice surprise for my partner for Mother’s Day after pretending to forget!
27 March 2022
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Too much delay on mother’s day in…
Too much delay on mother’s day in delivery to London and Jeddah with giving lies that my family didn’t answer while the did. And with no regards to me being a VIP.
26 March 2022
Reply from Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Reply from Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
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