Flora2000 Reviews 536

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I placed an order on Saturday 27 September for delivery to Ocala in Florida USA on Tuesday 30 September. I paid a lot of Sputh African Rands for the order, and trusted that it would be received on... See more

Company replied

Rated 5 out of 5 stars

PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sen... See more

Company replied

Rated 5 out of 5 stars

I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bou... See more

Company replied

Rated 5 out of 5 stars

I only send flowers with Flora2000 now. I’m old enough to have used many different floral companies over the years. Before and after the advent of the computer. I’ve been disappointed by other compa... See more

Company replied

Company details

  1. Flower Market
  2. Furniture Store

Information provided by various external sources

Flowers. Send flowers online for delivery in the US, Canada & 180 countries worldwide. No hidden charges or taxes.


Contact info

3.6

Average

TrustScore 3.5 out of 5

536 reviews

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Rated 1 out of 5 stars

Incompetent and Useless

I placed an order on Saturday 27 September for delivery to Ocala in Florida USA on Tuesday 30 September. I paid a lot of Sputh African Rands for the order, and trusted that it would be received on the intended date by the birthday celebrant.
It has still not reached its recipient, and in following up with Flora 2000, I received a message telling me that my order has been cancelled due to unavailability.
At no point did they send me an email, firstly either to confirm my order, or secondly to let me know it had been cancelled.
They are completely incompetent, and customer service is non-existent.
Never will I ever even consider making use of this institution again, and neither will anyone acquainted with me.

30 September 2025
Unprompted review
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Reply from Flora2000

Dear Colleen,

We sincerely apologise for the inconvenience caused.

This was a rare instance where our services failed to meet your expectations. We assure this would not be a cause for complain in the future.

Please accept our sincere apologies once again for this mishap.

Rated 5 out of 5 stars

You can't beat perfection...

Everything was perfect from the quality of the flowers, the quick delivery, and to the accuracy of the hand written note. Absolutely recommend Flora2000

22 July 2025
Unprompted review
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Reply from Flora2000

Thank you for the kind words, Peter! We’re so happy you loved your experience and can’t wait to have you back shopping with us.

Rated 5 out of 5 stars

Great value fantastic service

Great value fantastic service

25 May 2025
Unprompted review
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Reply from Flora2000

Hi Terry,

Thank you very much for appreciating our services. It exhorts us to serve you better.

We will always ensure to match the same level or be better each time to bring a smile to the recipient's face.

Rated 5 out of 5 stars

Always a wonderful help each year for…

Always a wonderful help each year for sending flowers to my dear parents oversea.

9 May 2025
Unprompted review
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Reply from Flora2000

Hi Isabella, We will always ensure year after year that your parents get your gifts and floral orders from us, we understand the importance of the long distance and will make sure to bring a smile to their face with on time deliveries. Thank you for your kind words in this review.

Rated 5 out of 5 stars

Beautiful Arrangement

Beautiful, fresh arrangement delivered on time! My wife was happy and surprised. Thank you!

10 May 2025
Unprompted review
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Reply from Flora2000

Hi Brian, thank you so much for appreciating our product quality and timely delivery to your loved one(Wife). We are always here to ensure we can make this happen every single time you place orders with us. See you again and again with the same cheerfulness.

Rated 5 out of 5 stars

Seamless Online Ordering Experience

I like how easy it was to place floral order online - quick, straightforward, and stress-free!

10 May 2025
Unprompted review
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Reply from Flora2000

Dearest PT, we have definitely made many changes to the site to make it easier for all our valuable customers to place orders with us. We are happy it was a smooth transition from order placing to order delivery to your loved ones through us. Thank you for this review and shopping with Flora2000.com

Rated 5 out of 5 stars

Flora delivered my mom mothers

Flora delivered my mom mothers
day order on time and she was very happy for the surprise .
The fresh flowers were beautifully wrapped in red bows along with balloon.The chocolates came in a mother's day gift bag.I am very happy that I ordered from Flora2000

10 May 2025
Unprompted review
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Reply from Flora2000

Dear Kelva, we are so delighted to her this from you, thank you so much for the wonderful feedback for our services and products, we are happy that your mother was happy to receive the gifts from you, we will always be here to ensure we can deliver all your orders worldwide and make your loved ones happy. Cheers!!!

Rated 1 out of 5 stars

We order 3 orders for my girlfriend’s…

We order 3 orders for my girlfriend’s birthday
No order arrived, money went to waste
No answer WhatsApp, email or phone
Shame on you, just shame on you
Expect from you refund the money hurry before it’s goes bad places
1812035
1812003

25 April 2025
Unprompted review
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Reply from Flora2000

Dear Orna,

We have checked your orders and noticed that you have placed only 2 orders with us 1812035 and 1812003.

While we will definitely have this checked in the back ground with the local outlet in question, at the same time we do not want you to wait for the resolution, we did reply on WhatsApp and Emails, kindly check your SPAM folder, maybe the emails have gone there.

We have already issued you a full refund on both the orders and will ensure to also get back to you later with an explanation as to what may have gone wrong in the back ground for these orders.

Once again we are very sorry for the inconvenience caused to you and the recipient.

Rated 1 out of 5 stars

Una porqueria

Una porqueria! Pague 179 dolares por un hermoso regalo y llegaron unos pocos chocolates que no suman en total ni 800 pesos!

The worse! Paid 179 dollars for a gift and it went some chocolate and i bet they havent spent more than 800 dominican pesos, its a joke!

Order# 1811887

How can send a picture? Its not possible in this page to add it, thank you!

17 April 2025
Unprompted review
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Reply from Flora2000

Dear Awinifer,

We apologize for the inconvenience caused.

It would be of great help to us in pursuing this issue with our delivering outlet, if you could possibly send us a picture of the delivered gift at richard@flora2000.com with the order number 1811885 mentioned in the subject line.

Please be rest assured that we shall revert to you soon, to set things right for this mishap.

Rated 1 out of 5 stars

STAY CLEAR - THEIVES

Ordered flowers 13/02/25 for guaranteed delivery 14/02/25
NO delivery - NO reply to whatsapp - NO reply to email - NO answer to phone call
Contacted my bank and also lawyers to solve

13 February 2025
Unprompted review
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Reply from Flora2000

Dear Pete,

We apologize for the inconvenience caused.

Kindly help us with the order number so we can assist you in resolving the issue.

We hope to hear from you soon.

Rated 1 out of 5 stars

The absolute worst

The absolute worst. Imagine my surprise after ordering 12 red roses, a box of chocolates and a teddy bear for gf on Valentine’s Day! (A day early actually). And she goes to get the delivery and it’s 3 roses and Chocolates. Not really worth the 90usd. Filed a complaint with my credit card company and they’re investigating. Steer clear of this dumpster fire

13 February 2025
Unprompted review
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Reply from Flora2000

Dear Sean,

We apologize for the inconvenience caused.

We have already resolved the issue by re-delivering your order correctly.

Please accept our sincere apologies once again.

Rated 5 out of 5 stars

I am 8,000 miles away in San Diego mile…

I am 8,000 miles away in San Diego mile my flowers arrived in Bolinao, Pagasinan The floral arrangements from Flora2000were absolutely stunning! The flowers were incredibly fresh, the colors perfectly matched my vision, and the design was so creative - they really went above and beyond to make my special occasion even more beautiful.

27 January 2025
Unprompted review
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Reply from Flora2000

Thanks for the awesome review, Darwin! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Rated 1 out of 5 stars

SCAM

SCAM- took my money, wife didn't receive her flowers on our anniversary and no one responds to calls, emails or Whatsapp.

31 January 2025
Unprompted review
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Reply from Flora2000

We are already investigating the issue with our outlet. We will revert to you soon to resolve this mishap.

Rated 1 out of 5 stars

flowers already wilted to much green…

flowers already wilted to much green did not depict ordered arrangement according to my sister

22 December 2024
Unprompted review
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Reply from Flora2000

Dear Helga,

We apologize for the inconvenience caused.

We have not received any complaint from you on the order. Kindly send us a picture of the delivered arrangement at richard@flora2000.com with the order number 1806009 mentioned in the subject line.

We will revert to you soon via email to resolve this mishap.

Rated 5 out of 5 stars

Great site

Great site, ordered here often. thanks

18 November 2024
Unprompted review
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Reply from Flora2000

Thanks for the awesome review, Carolyn! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Rated 5 out of 5 stars

I can't recommend Flora2000 highly…

I can't recommend Flora2000 highly enough!
I'm in New Zealand, and my partner is in Germany with his Oma, who's extremely ill.
I ordered Orchids in a ceramic pot to be delivered to Harburg Bavaria.
They got there so quickly!
Beautifully wrapped with a lovely card.
I also got great communication from the staff working on my order.
So many thanks!
You brought a smile to our family member, and that means everything.

20 November 2024
Unprompted review
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Reply from Flora2000

Thank you for the kind words, Jane! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!

Rated 5 out of 5 stars

Thank you flora2000,my fiancé was so…

Thank you flora2000,my fiancé was so happy and the flowers was beautiful she started to cry when she recieved it.Blessings🙏

5 November 2024
Unprompted review
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Reply from Flora2000

Hey Dewies, Thank you very much for appreciating our services. It exhorts us to serve you better.

We are so happy to learn that the recipient loved the flowers. We will make sure we meet your standards every single time. Cheers!!!

Rated 5 out of 5 stars

Flowers were beautiful

Flowers were beautiful, delivered on time, and recipient was thrilled

20 October 2024
Unprompted review
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Reply from Flora2000

Dear Paul, Thank you so much for your kind words! We're thrilled to hear that you loved the flowers. We put a lot of care into selecting and arranging them, so it really means a lot to know they brought you joy. If you ever need more blooms or have any special requests, just let us know! We’re always here to help make your day a little brighter.

Rated 1 out of 5 stars

I ordered flowers to be delivered to my…

I ordered flowers to be delivered to my daughter in Shanghai for her birthday. She never got them. I have been messaging the company and they keep on giving me the run around. My card was charged. Horrible service!

27 September 2024
Unprompted review
Flora2000 logo

Reply from Flora2000

Dear Isabel,

We are extremely sorry that the order was not delivered to the recipient's address.

While we are checking this with the outlet in the back ground, we do not want you to wait any longer for the resolution.

We have canceled the order and issued you a full refund, this will reflect on the account within 7 business days.

While we cannot make up for the lost moment, we have issued you a $10 discount on your next order with us, this will be valid upto one year from today.

We are very sorry once again and rest assured this will not be a cause of complaint in the future.

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