Flipkart Reviews 

2,835
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 455 reviews, most reviewers were let down by their experience overall. Customers frequently faced significant delivery issues, including repeated rescheduling, extensive delays, and products becoming untraceable or not arriving. Many also reported extremely poor customer service, describing it as unhelpful, unresponsive, and often relying on automated responses. People often received damaged, incorrect, or duplicate items, causing considerable frustration. A few other people also felt that processing returns and getting refunds was intentionally difficult, often leading to unreturned items or lost money. Additionally, many customers faced significant problems with appliance installations, experiencing long delays or no service at all. Some reviewers also raised concerns about product authenticity, reporting receiving imitations or expired goods.

What people talk about most

Product

Consumers find product quality to be unsatisfactory, with many reporting receiving damaged, defective, or... See more

Delivery service

Users describe negative interactions with delivery service, frequently reporting significant delays and... See more

Order

People report negative experiences with order, with many expressing frustration over delayed or undelivered... See more

Customer service

Clients share negative opinions on customer service, with many expressing extreme disappointment and... See more

Service

Reviewers consistently express strong dissatisfaction with the service, describing it as "worst" and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A very sloppy company which was unable to deliver my product even after multiple rescheduling. As per the last update on the day of delivery the product had arrived at the nearest hub which is only ab... See more

Rated 1 out of 5 stars

Worst customer service . i ordered s 26 ultra on 13th may in exchange for s25fe. the very next day delivery person came and installed flipkart reset pulse app. it doesnt get installed properly. it a... See more

Rated 1 out of 5 stars

Flipkart and it's delivery partners really know how to exhaust a customer until we stop asking questions anymore.I placed an order for an item which was damaged, I requested for return and now the de... See more

Rated 1 out of 5 stars

Its impossible to reach a human or make a payment as a non small user. Im trying really hard to go indian. Why make it impossble. I buy for abour 5-6L a year for my company. Paymnent has to be n... See more


Company details

  1. Book Store
  2. Baby Store
  3. Kitchen Supply Store

Written by the company

Bookstore to buy books online. Book store with Free Shipping in India. Best book store in India to buy books online. Purchase books online.


Contact info

  • Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli-Bellandur, 560103, Bangalore, India

  • Flipkart.com
  • www.flipkart.com

1.2

Bad

TrustScore 1 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(2,835)

451 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst customer service

Worst customer service .
i ordered s 26 ultra on 13th may in exchange for s25fe.
the very next day delivery person came and installed flipkart reset pulse app. it doesnt get installed properly. it always shows error saying no information regarding device. but still shows all the information. the app doesnt work properly. contacted flipkart grievence team. they said we will take up ur issue and resolve ur issue within 24hrs. still after 5 days no one called me or resolved my issue. finally i cancelled my order and had peace of mind. they just want us to buy the mobile with full amount. thats the trick with their app. be care full go for amazon its genuine.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered an air conditioner unit I got…

I ordered an air conditioner unit I got the different varient of out door and indoor unit now the installation is not happening as the both units are not same. I am defence personnel so when I got holiday then I called for installation now they are saying these units are different and you can't return the product as the return policy is expired. So what's next I don't know?

9 October 2025
Unprompted review
Rated 1 out of 5 stars

Flipkart is the worst,untrusted online…

Flipkart is the worst,untrusted online plate form,their agents do not make delivery instead they falsely claim that delivery attempt has been made and failed, and then they themself cancel the order,I made a mistake to order on flipkart.Please do not order on flipkart

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Pretty bad experience with Flipkart…

Pretty bad experience with Flipkart since the last 2 months. They are deducting platform + cash on delivery fee on every order if you cancel or return the order. Also, there is no resolution given by their executives. You cant contact directly customer care.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Cheaters don't believe what they write

I would like to give lower than 1 star, if I could...
Worse experience.
They write delivery date earlier to catch your attention but later they send your product as per their convenience.
You can't cancel the order. you can't complain, you have to accept the product as they deliver on their decided date. Later you can return it but it will be already late.
So you have no options itherthan acceptance. They are the cheaters.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered an earbuds

I ordered an earbuds, they have delivered two days before but unfortunately on that day I was not at home so I reshudleed it to next day but on next day my order has not come it showing that it will come they after tomorrow and after two days it's out for delivery but not come at home and once again showing the order will come next day.
This is my last shopping on Flipkart 😡😡

17 May 2026
Unprompted review
Rated 1 out of 5 stars

THE WORST!!!

THE WORST!!!
I ordered an Iphone and they kpt delaying the delivery without any reason. i had to follow up with their customer support on a daily basis which was as useless as their tracking. They have successfully made me feel regretful, helpless and angry. They gave no resolution whatsoever, only read the same script over call and the system is so bad that on 17th may, my expected delayed delivery date was showing as 16th May.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Flipkart ek fraud company h

Flipkart ek fraud company h, after payment they dont send product.

Ya wrong product send kr dete or change nhi krte,

Ya product ki jagah paper rakh dete h,
Ye choor company h, Iska malik haram khane bala h.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with…


Very disappointing experience with Flipkart and seller IWQNBecommerce. My AC order got cancelled again after repeated assurances from customer support that the order was approved and on track.
Due to this cancellation:
AC price increased by around ₹5,000
Lost ₹6,800 exchange benefit
Wasted several days waiting for shipment updates
Support team only kept saying “please wait 48 hours” without any proper resolution. For high-value products like ACs, such repeated cancellations and poor seller management seriously affect customer trust.
Request Flipkart to improve seller accountability and stop misleading customers with confirmed orders that later get cancelled.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

I had an worst experience using…

I had an worst experience using Flipkart, its my first order I order a small study table. And flipkart has dilivery take 1 month to diliver and still today it had been not arrived. If shuch survice is provided continuously I not gona use it again.👎

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with Flipkart

Very disappointed with Flipkart. My order was supposed to be delivered on 13th May, then suddenly it got delayed to 15th May. Today when I called customer support, they promised me multiple times that the order would definitely arrive before 11 PM on 15th May, but still nothing was delivered.

The worst part is I was even ready to go personally to the logistics center and pick up my own product, but nobody could help or give proper support. Completely unprofessional service and false promises from the support team.

After this experience, I honestly don’t think I’ll recommend anyone to order from Flipkart again. Very frustrating experience.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your money on flipkart..

Don't shop on flipkart... their primary aim is selling product (don't matter defective or wrong item) and earn money. Customer care is giving scripted reply and register complaints. Concerned department just close the complaints raised by customer care by just posting remark issue resolved ( they even take opportunity to speak about issue with customers.) Without any conversation they closes the complaints. Very disappointed with flipkart.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Flipkart's Worst Service

When you buy electronics from Flipkart, they give installation work to "Jeeves" & then you got 'Free Tension' with it.

Order id: OD337526517818068100

I ordered ac from Flipkart and abhi tak installation nahi hai. No customer support, no installation details, no answer of your complaint.
One and only answer is "Sir, please wait kar lijie hamari team puri koshish kar rahi hai."
Are bhai kitna wait kare 1 AC installation me, 'Summer End' tak ka wait kare kya!!!
Aur team kya koshish kar rahi hai? Mount Everest pe chadkar Technician dhundhne jaa rahe ho kya!?!
or bol rahe hai ki outsider technician se install karvaya to hum warranty nahi denge. pure dectatorship.
The worst service i have experienced in my life.😡
i humbly request you all to Buy things from your local area shops,
Atleast they send a technician on one call & same day.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. I recently ordered a watch from this store and the delivery dates have passed already. When i contacted the customer service they couldn't even track the item. Not recommending at all.

1 May 2026
Unprompted review

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