Great product (corkscrew). Bought one at Tatton Food Fair a few years ago - this was a present for my son. Beautifully made & packaged, intetesting to see recent enhancements. Good communication about... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Recently became a fan of Flint&Flame knives, to be fair I’d had never heard of them before, but was introduced to them at the Royal Cornwall Show. So much was I impressed that I’ve bought a full set... See more
I'm thrilled with the Flint and Flame knives I own. Although I'm not a chef by trade, I have a few Flint and Flame professional chef knives, which stay incredibly sharp. The collection is wonderfully... See more
Don’t think I have ever had such good customer service! Super polite, professional and definitely going above & beyond anything I had expected. Puts Flint & Flame uk at the top of my list of companies... See more
Company details
Written by the company
Flint & Flame UK creates high-quality kitchenware and outdoor cooking products built to make cooking easier, more enjoyable, and consistently delicious. Known for our precision-made German steel knives with comfortable, well-balanced handles, we also offer a growing range of tools and equipment designed for serious home cooks and professionals alike. Alongside our award-winning knives, ranging from versatile chef’s knives to specialist fillet and boning blades, we also produce premium cookware and outdoor cooking solutions, including our popular wood-fired plancha. Perfect for grilling meat, fish, and vegetables with incredible flavour, it’s just one example of how we combine performance, durability, and style. Trusted by chefs, food lovers, and game enthusiasts who value tools that genuinely perform, Flint & Flame knives are built to last and backed by a 25yr guarantee. From the kitchen counter to the garden grill, our philosophy is simple: create quality equipment that feels great to use and delivers exceptional results. Whether you’re preparing a quick midweek meal or hosting a feast for family and friends, Flint & Flame’s knives, cookware, and outdoor products give you everything you need to cook with confidence, precision, and flair.
Contact info
Brookdale Farm, RH14 9EA, Billingshurst, United Kingdom
- 01403 740320
- info@flintandflame.co.uk
- www.flintandflame.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One of my knives had a fault in the…
One of my knives had a fault in the steel. Communication about it was exceptionally quick and the item was replaced without hesitation the very next day. Exemplary customer service that is so often lacking in a lot of retail companies. Thank you!
31 March 2026
Outstanding customer service
I bought the wrong size roasting tin from a show. The correspondence from the team was fantastic and changed the items around very smoothly.
Fantastic service from start to finish.
7 April 2026
Splendid housewarming gift for our good…
Splendid housewarming gift for our good friends
4 April 2026
Awesome business
Awesome business. Awesome product, great customer service! Whats not to like!
26 March 2026
Boxed carving set
I received the carving set and am delighted with the quality. Unfortunately the wooden case in which it arrived was damaged, the hinge screws were not fixed securely resulting in the lift-up lid wobbling about, and it seems this cannot be fixed because the screw holes are too large.
Such a shame because i dont feel able to gift it in the box now.
1 April 2026
Reply from Flint & Flame UK
We're really sorry to hear the box arrived damaged, that is absolutely not what we would want, especially as it is a gift. A member of the team will be reaching out to you shortly to arrange a replacement.
Amazing product and great customer…
Amazing product and great customer service. Highly recommended.
24 March 2026
Prompt customer care
Prompt customer care. Fantastic knives. Wonderful after-sales care.
27 March 2026
Ordering was easy and delivery very…
Ordering was easy and delivery very fast. It's an addition to our collection for my husband's birthday. So looking forward to him be able to use it.
19 March 2026
Problem with paring knife
Problem with paring knife, no issue, replaced it without demur. V good.
19 March 2026
Following a slight problem with a…
Following a slight problem with a previous purchase, the company sort things in a fast , efficient, friendly & professional manner. I was impressed with the quality of service I received & would use this company again.
25 March 2026
Great knifes and customer service
Bought as a gift for my husband and he says the knife is amazing! I was a bit stuck what to pick for him but the customer service guys were super helpful helping me choose. Will absolutely use again and hubby is looking to build up his knife set over the year.
28 January 2026
Lovely knives
Lovely knives. Great quality and feel. Extremely sharp.
Expensive but bought on a special offer which helped a lot.
23 March 2026
All great
All great. Great products, great communication, great delivery. And especially great to be able to speak to somebody on the phone!!! oh Okay Thank you.
23 March 2026
Love this company
Really happy with the product. Excellent customer service. Quick delivery.
21 March 2026
Quick response to my email
Quick response to my email. Easy to order once I had found the drop down clearance menu. VERY quick secure delivery.
17 March 2026
Excellent all round. …
A fantastic quality product matched with superb, good old fashioned service.
13 March 2026
The best knives I’ve got
I have got several of these knives and am extremely happy with them. The sharpening stone for me is a necessity as you can keep the knives sharp and ready to use. I also have the bamboo cutting board which again is amazing. I have had it for a few years now, keep oiled and it’s still like new. The delivery is very quick. Thank you flint & flame.
11 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.