FlightNetwork.com Reviews 26,904

I used the site by error , being tricked by google algorithm while searching for the S.A.S. site. I paid more via flight network than if I had booked directly with S.A.S. and with less luggage . I only realised soon after the booking and went and searched after booking. Not a good deal

You do a search, all details correct and then they change...no help and no assistance...stay clear

This site a scam. Booked my flight and didn’t get a confirmation.

From the way they positioned the search result I thought I was on wizz air website. Flight was £60 more expensive than if I was direct. I should have known better, but they are tricksters and I will not fall for it again. Avoid.

The worst company ever. Booked a flight with the wrong time. After realizing it and paying for it, I called customer service within 30 minutes to just change the time. No one helped, and even had to pay $75 plus $27 to cancel. You guys are the worst, you stealing money from people is crazy. Couldn't help me and the trip was in July. Then your service reps told me to call the Airline directly?? really.

Flight network is totally incompetent. Very poor customer service, and basically I lost $700 because they stuffed up my booking entirely. I requested a direct flight between two airports, and upon accepting a cheaper option, they automatically issued a ticket that rerouted me through five airports! This meant that I would be flying for three out of the four days of the period of travel with long layovers. Absolutely ridiculous and almost surreal. I could not change it once it had been been made even when I offered to pay a fare difference - their response was so slow I could then not get a refund either, despite trying many times to call them. Do not use this service!! In the end, I disputed the charge, and the credit card company refused a refund on the basis that I accepted the merchant terms and conditions. However, I never accepted the itinerary that had been sent to me, and in the end, my bank was able to refund me 50% of the lost amount purely on compassionate grounds. They seemed to accept that the service and the process was abominable. I could refer this to Australian consumer law, but simply can’t be bothered. I’ve had enough stress and I’ve decided simply to recommend to others to not ever use the service. They are THE WORST.

Due to conflict in the Middle East my flights have been cancelled. It is now more than six weeks, numerous phone calls and emails and still no refunds. There customer service communication is terrible and each time I receive a different story. I am considering reporting them to fairtrade and also to my credit card company. Stay away and rather book through a reputable company.

Very easy to book, made it a nice experience

When booking a local flight, I don't like to see international bank charges with my payment. If you are buying locally we should be paying locally, regardless of where the payment gateway is.

Unhelpful RE name change, poor communication, check-in service purchased and not completed

The online booking system is really easy to navigate and user friendly. I could finalise my booking within a few minutes, without any hassles.

Expensive and poor customer service

Total scam - basically liked many others I was tricked into thinking it was real airline website through Sponsors Ad. Only spotted once paid. Immediately tried to cancel.... took 4 attempts on the phone over 30 mins...charged £34 per person to cancel and they still can't tell me how much I will actually get back in a refund because that "needs to be confirmed by the airline". Total total Scam merchants. AVOID!!!!

AVOID AVOID AVOID!!!

I made a my booking to Dubai because of the things happening there they cancelled it fate enough! BUT they don’t give me a full refund they said I have to pay tax!!! ON A SERVICE I DIDNT GET!! I have contacted them multiple times to be told I will receive a breakdown on my bill to them NOT hear from someone again it’s happened 3 times now I have now have to start processing with trading standards!

Also tried to call them and it was a scam company who knew my details weirdly and took over £2,200 from my account which I know need to dispute! This company doesn’t contact you back and won’t refund your full amount back STAY AWAY AT ALL COSTS

Couldn't get support until the business week before my departure. Was afraid it was a scam.. Support kicks you off when you are inactive for seconds. Tried phoning and no answer. I you get through with online support they send you in circles, not helpful at all but defensive. Olga. G. was a very rude and unhelpful support consultant.

They booked wrong tickets. I have entered correct details on Sky scanner.