Flight Club Reviews 

8,829
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,262 reviews, reviewers had a great experience with this company. Customers frequently mention that they easily find hard-to-find sneakers, enjoying a smooth shopping process and receiving authentic items in pristine condition. People also appreciate the quick delivery times, trustworthy communication, and fair prices offered on most orders. Some reviewers were not happy with the delivery services used, noting unprofessional couriers, left packages in lobbies, and delayed shipments. A few other people also felt that the overall shipping process, high processing costs, and tracking updates could be significantly improved. Despite these occasional issues, most consumers remain very satisfied and plan to continue shopping here.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers expressing high satisfaction... See more

Delivery service

Reviewers express mixed feelings about the delivery service, reflecting a wide range of differing... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a high level of disagreement... See more

Quality

People report ambiguous experiences with quality regarding their purchases. While many reviewers praise the... See more

Price

Customers had ambiguous experiences with price, reflecting a wide range of opinions on affordability. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Processing and shipping of item could have been a little sooner. I understand authentication is needed for product. Very pleased with process though.

Rated 4 out of 5 stars

I enjoy flight club and love getting my kicks my only complain is when some delivery services used aren’t professional but other then that love it all

Rated 4 out of 5 stars

Its my first time buying shoes from flight club and am really excited to get my shoess buying shoes from here now on

Rated 4 out of 5 stars

We should be able to buy multiple pairs of shoes on one Afterpay order instead of making multiple orders


Company details

  1. Shoe Store

Written by the company

Established in New York City over fifteen years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the latest drops, coveted classics and hard-to-find grails, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike.


Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(8,829)

2,924 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a pair of shoes

I ordered a pair of shoes, I got the confirmation that I had purchased them, but never received anything after that…was trying to get a hold of anyone but wasn’t able to! I called the bank for my money back and after I did that, that’s when they sent me something saying that my package would be here the next day!

14 June 2026
Rated 3 out of 5 stars

I will give them another try so I guess…

I will give them another try so I guess that's a positive but the time it takes to receive your product is beyond ridiculous I understand they have to authenticate the shoes but they take forever to come and I purchased new sneakers and 1 of them has a crease in the toe box SMH not good at all

16 June 2026
Rated 5 out of 5 stars

Best

Flight club never fails me when it comes to needing sneakers you can’t find

13 June 2026
Rated 5 out of 5 stars

I'm a first time customer and it was a…

I'm a first time customer and it was a pleasure going through you guys I appreciate the free shipping and handling it is better than your competitors kit screw who charges $35 for every shoe and considering that I love tennis shoes I believe that I would be coming back to you guys

16 June 2026
Rated 5 out of 5 stars

My experience was Great because I…

My experience was Great because I stayed informed and updated on my purchase and its arrival was very quick. Every step of the way I received notifications on where my package was, and exactly how long it would take before it was received. I Really enjoyed the service

16 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look