Flight Club Reviews 

8,811
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,341 reviews, reviewers had a great experience with this company. Customers frequently praise the authenticity and quality of products, confirming they receive exactly what was pictured. Many find the ordering process smooth and easy, appreciating the wide selection of sneakers, reasonable prices, and quick, on-time delivery, leading them to express satisfaction and shop again. However, some customers noted issues with delivery services, including unprofessional couriers, lost packages, or slower shipping. A few reviewers also reported receiving incorrect or defective items, and some mentioned a lack of order updates or difficulties with address changes.

What people talk about most

Product

Clients share ambiguous opinions on product quality and authenticity. Many customers express satisfaction,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the quickness,... See more

Order

People report ambiguous experiences with order, with some customers consistently having no problems and... See more

Quality

Customers had ambiguous experiences with quality, with some expressing disappointment regarding... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding prices fair and reasonable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Came quickly and they are officially unlike some other company like Stock X they sent me a fake pair of sneakers.

Rated 4 out of 5 stars

Processing and shipping of item could have been a little sooner. I understand authentication is needed for product. Very pleased with process though.

Rated 4 out of 5 stars

I enjoy flight club and love getting my kicks my only complain is when some delivery services used aren’t professional but other then that love it all

Rated 3 out of 5 stars

I get all of my hard to find/high demand sneakers from flight club, because they’re credible and I’ve NEVER had an issue until my most recent order..I ordered the black pony hair acg’s and they arrive... See more


Company details

  1. Shoe Store

Written by the company

Established in New York City over fifteen years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the latest drops, coveted classics and hard-to-find grails, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike.


Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(8,811)

2,906 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Came early then expected everything was authentic this not a bot they snapped for me

23 July 2026
Rated 1 out of 5 stars

Received the wrong item

Received the wrong item. I ordered a size 11Y, and received a size 11C. Perhaps the seller got confused or tried to be sly. But this leaves me with little faith in the "authenticity check" that Fight Club has. A resolution has yet to been reached as I have not heard back from Customer Service.

23 July 2026
Rated 5 out of 5 stars

Great shoes and service!

Easily able to find the specific shoes I was looking for, compare prices, and make a selection. The confirmation email said the shoes would ship to them first from the seller for verification of authenticity, so it took a little longer than direct shipping, but understandable and totally reasonable. Shoes were in the condition expected. Overall I am very happy and would buy again :)

17 July 2026
Rated 1 out of 5 stars

Dishonest and Scummy

its safe to say that everything that went wrong, well, went wrong. i got a pair of limited jordan 4s for about 200, and i have wanetd these shoes for a long time. i am a size 10.5, which i ordered, but they gave me a size 3. to top it off, the shoes were discolored and stained with some weird black substance. i contacted them, which took FOREVER to get a hold of someone, and they just played dumb and said i was liable when all i did was open the box. when i said that ideology was stupid, they replied by saying they would rather go back in time and put a condom on my father than give me a refund. nuff said. horrible experience never coming back

13 April 2026
Unprompted review
Rated 1 out of 5 stars

The store did not put me apartment unit…

The store did not put me apartment unit in my package. My package gets here to GA “ONLY” for UPS to return my package back to the store . I’m pissted 🤬 I can not reach FLIGHT CLUB by phone I had to email them instead. When someone reached out via emai,
In continuance….. Once I communicated my issue with “Noel” . Noel then emailed that the delivery issue was attributed to an incorrect address provided on my part.
However, upon reviewing my order details on my account my address was correct and saved upon completion of my order. My address was also confirmed with UPS. UPS stated that it appeared there may have been some kind of discrepancy with Flight Club. Again….My records indicate that the complete and correct shipping address, including apartment information, was accurately submitted at the time of purchase. A UPS representative further informed me that the omission of my apartment number originated from Flight Club during the shipping process. So why am I getting blamed for their error?!
This situation is an inconvenience especially given the upcoming school year commencing on August 3, 2026, for which these item were intended. Furthermore, the store was a primary retailer for these specific Airmax shoes, apart from secondary market platforms like Goat and Stock X, making their timely receipt crucial.
This was my first time shopping online with this retailer. Such a bad experience and I’m overly upset about this matter.

22 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look