Flight Centre UK - Flight Centre St Albans Reviews 

Great communication, Caroline worked out the best route and hotels for our trip to Thailand.
Excellent service thank you 🙏

Caroline has been very helpful and patient whilst booking our trip. Thank you

I recently booked with a lovely lady called Jodie Gravett from the St Albans branch.
She was extremely knowledgeable about the destination I wanted to visit helping me with all the queries I had. Nothing was ever too much trouble, she really went above and beyond and I truly believe she is an asset to the company . Thank you Jodie for providing me with such reassurance and kindness and support.

Shell especially but also her colleagues were great. Efficient, clear in explaining things, patient at exploring options and very thorough.

Ruth Shelton was incredibly helpful and efficient. Our trip to Canada is all sorted -in less than 48 hours! We can’t thank her enough.

Jodie was lovely. She made booking my flights very easy and took her time to explain ever.

Able to answer all our questions. Very friendly and knowledgeable. Emails sent as promised. So far great service. Thankyou

She was very efficient and friendly and knowledgeable

Caroline was very helpful and her colleagues assisted as one had personal experience of the small town in NZ that I wished to visit. Comfortable and reassuring experience - I've ended up taking her recommendations.

Jodie was absolutely fantastic as usual. She responded quickly when I emailed her from Bali about a problem we were experiencing with our room following the heavy rains and flooding, and the lack of proactive soluation by the villa staff. She contacted the hotel and the problem was resolved immediately. Thank you again Jodie for your brilliant service as usual.

Jodie was extremely knowledgeable and very patient in arranging our Canada and Iceland trip. We have used Flight Centre before and will definitely use them again in the future.

Great Customer Service.
Help with planning our trip was amazing.
Right up to our departure time.
Could not be more pleased.

We have been using flight centre for over 5 years for both business and family travel. This year we went to Thailand, Koh Samui with flight centre. In short they were brilliant. The travel agents in our local store know our preferences, dietary requirements for the flights, our preferred airport to travel from, they helped us choose accommodation that perfectly fitted our preferences... With a beautiful beach resort and adjoining villas for us and the kids in traditional Thai style. Little things like Airport transfers included make a difference and knowing we can call them 24hrs a day if we have any bumps along the way. While it might sound a bit cliche, When we travel with flight centre we know we are in safe hands and can really trust them to help us have the best trip! thank you flight centre. Another fantastic holiday!

Stacey was fantastic

Kat was excellent, she listened carefully to what we wanted and she was able to create an itinerary that suited us perfectly. The airline and the hotel were a great fit in a country that we didn't know, we'd definitely book through Flight Centre again as their knowledge was brilliant.

Polite helpful and friendly

Kat was amazing at sorting out times and dates for flights 👍

Booked a family trip to the USA with Kat. She was super helpful and helped me get a deal that worked for me. Great holiday, and made easy by going to see Flight Centre rather than trying to book it all online (where prices kept changing every time I looked).
Kat sent info and reminders that were helpful - so nice to get good service!

This was my first time booking with the Flight Centre. I had a brilliant experience booking with Shell who made me feel very welcomed and whose guidance with booking my first solo trip to SE Asia was superb. Really pleased with the service that was provided and the outcome of my booking :)