FlexiSpot AU Reviews 

The customer service is prompt, efficient, and very friendly! They responded to my concern on a Sunday! The agent, John Carl, was in constant communication with me! He resolved my issue and exceeded my expectations! First class!

The customer support team is very kind and helpful. They give feedback timely.

Needed to reset the motor of my standing desk. It had been flashing an error for months but I was dragging my feet about contacting Flexispot. So glad I finally did. I sent an email and Romica replied within no time and instructed me on how to reset the motor. What I had been procrastinating about for months got fixed in seconds. Definitely recommend Flexispot & encourage people to contact them immediately with any questions.

Great product (E7 Plus Max). Using a heavy, natural wood desktop, monitors, shelf speakers, and the desk moves perfectly. It is rock-solid at all heights; even at full extension.

Great company! Well packaged and they were able to help me with an order problem. Patrick was my associate and he was very friendly and helpful!

swift customer service, enthusiastic responses.

I've purchased FlexiSpot storage products before, and they've consistently exceeded my expectations. The quality is excellent! They're sturdy, durable, well-designed, and look great wherever you put them. They're also incredibly practical and make organizing your space easy.

On top of that, FlexiSpot offers outstanding value for the price. You can tell they put a lot of thought into the design and build quality, making their products feel much more premium than their cost.

I've also found their customer service to be incredibly responsive, professional, and helpful. It's clear they genuinely care about their customers.

Overall, FlexiSpot is a dependable company that delivers high-quality products at a great price. I'll definitely be purchasing more of their storage products in the future and wouldn't hesitate to recommend them to anyone looking for reliable, well-made storage solutions.

Customer service is incredibly helpful and responsive!!

FlexiSpot has solid, sturdy, and beautiful desks. I purchased 2 E7 plus desks and they are amazing. Delivery was quick and customer service was excellent. I would definitely recommend buying one of their high quality desks!

Really flexible with the return of the under desk tray. Great desk! Easy to maintain and use. Been loving it over the past few months. I especially like that it goes down lower than other desks for shorter folks.

Customer service was excellent! Excellent communication, helpful information, and quick problem-solving!

It was probably the quickest turnout for a customer issue resolution that I’ve ever seen, even though I submitted it late at night for me. Barely took a few minutes and the information/help was crystal clear. Could not have had a better experience honestly!

Flexmounts have always been great on quality and customer service!

Excellent Service. High end Products, I cant say enough good things, my bed, my standing desk, my walking pad, my couch side table. GREAT Products!

The quality of the E7 standing desk is outstanding. It is so stable and heavy, I can't believe it. Customer service is next level: I ordered the wrong tabletop and I got a perfect replacement right away. Would buy again any time!

After 2.5 years with our stand-up desk something went wrong but a quick call to the help desk and they guided me through resetting it. Very quick and very efficient. I’m now looking forward to another 2.5 years with it.

I placed an order recently without reading that the ETA was not for a further two months, upon realising this i called and had a pleasant chat with one of their customer service reps who apologised for the delay and, although I didnt request it, seemed prepared to refund the order - all because of my own mistake, which was a nice suprise given they hadnt done anything wrong at that point. They then helped my change my address to better recieve the delivery in the future, and all of this was done in one phone call with no wait times. I considered taking a star off because the chat bot was a bit dinky before I phoned, but to be honest no business is perfect- ive had far worse experiences with other companies that have made mistakes, whereas in this instance it was my fault for not reading the fine print, and I had a really easy time finding an answer. Can't say how the desk is as its not coming for a few months, but i can say it is far cheaper than other brands. I will amend this review if anything changed, but so far so good.

We’ve had a wonderful experience with FlexiSpot across multiple products:

- Kanabed Retro + Pillow Board: Amazing quality, very sturdy, and incredibly easy to assemble. Delivery was exactly on time.

- Firm Mattress: We actually tried high-end brands like Tempur-Pedic and Beautyrest first, but they didn't hold up—they literally sagged and broke in the middle just from two normal-weight people sleeping close together all night. We decided to try FlexiSpot’s mattress instead; it is highly affordable, and we absolutely love it. So far, it has perfectly passed the "sleeping and spooning" test!

- Customer Service: We did have an issue with a budget bed bought via Amazon (a crooked leg), but the return process was seamless. The post-sales team was polite, attentive, and processed our refund quickly without any headaches.

Definitely a brand worth buying from!

I placed the order on November 12th for Black Friday (watch out for those “great deals” — the checkout was throwing errors, which was already suspicious), and after more than a month I am still missing one of the packages needed to assemble the desk.

The first two packages arrived on time, but this last one was not properly tracked and I was told that the shipment was “lost”. Curiously, my account on your website shows the order as completed, which is absolutely false.

After several emails with different people, I am still waiting for the item, while excuses keep coming and the delivery keeps being delayed. At this point, once I finally receive everything, I can only hope that none of the packages are defective and that I can actually assemble the desk at last.