Advertised a pair of trainers I really wanted at a reasonable price, delivered quickly as promised, packaging was solid and made sure the trainers didn't get dinged on the way to my underground sneake... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never had a bad experience with Flatspot so never had a reason to try out customer care. As usual the goods arrived in perfect condition and as they are Nike SB fitted perfectly. The colour is mint in... See more
Company replied
Always a pleasure shopping at Flatspot, you know what you’re getting. A seamless faultless service. I like their points system that converts to money off your next shop as well. Delivery was super qu... See more
Company replied
Flatspot offer a wide range of quality items at good prices. Their USP however and why they are my ‘go to’ people is because of their customer service. I think it’s the best I’ve come across. Finally,... See more
Company replied
Company details
Written by the company
Established in 1995, we are the leading independent online retailer for men’s contemporary fashion and streetwear. We stock a unique collection of shoes, hardware and apparel to suit a variety of styles, from durable workwear champions such as Carhartt to tech fuelled skate-ready footwear from Nike SB, Vans and Adidas. With a focus on skateboarding, we are based in the Southwest of England and regularly explore new spots within the UK and abroad - check out our tour of Cornwall and late summer trip to Barcelona - with our team Aaron Jago, Josh Harper, Matt Beer, Harry King, Reece Douglas, Steve Attfield, Charlie Reelie and Jack Gorham. Our continually updated assortment of brands range from big players to smaller skater owned independents, ensuring our offering includes the best picks from the industry alongside regular limited edition drops.
Carhartt WIP @ Flatspot
Written by the company
Contact info
United Kingdom
- 0800 8620192
- orders@flatspot.com
- www.flatspot.com
4.9
Excellent
11K reviews
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Excellent service
Excellent service, shoes didn’t fit. Exchange was really easy, arrived couple of days later.
17 June 2026
Reply from flatspot
We are delighted to hear you had such a positive experience with our exchange process. We appreciate your feedback!
Reply from flatspot
We're happy to hear you enjoyed our shop and brand selection. We appreciate your kind words!
Great customer service
16 June 2026
Reply from flatspot
Thank you for taking the time to leave us 5* feedback on our customer service. We really appreciate that!
Reply from flatspot
We appreciate your kind words!
Reply from flatspot
We're glad you enjoyed your experience!
I'll be back
Never used this company before, but will certainly return. The trainers were excellent, well packaged and arrived the next day.
5 June 2026
Reply from flatspot
We're so glad you had such a positive first experience with us! We appreciate your kind words about our trainers and quick delivery.
Reply from flatspot
Thank you for rating us so highly!
Reply from flatspot
We are so glad you were satisfied with our service. Thank you for your kind words!
This is not the first time I’ve ordered…
This is not the first time I’ve ordered from Flatspot and as per usual it all went smoothly, from easy to use website, ordering, payment, to delivery. You can’t ask any more than that. I will be using them again in the future.
1 June 2026
Reply from flatspot
We're so happy to hear your ordering experience was smooth from start to finish. We truly appreciate your continued support and look forward to serving you again!
Reply from flatspot
We are so glad you are happy with our quick shipment and quality shoes!
Reply from flatspot
We are so pleased you found our product and service excellent. We appreciate your kind words!
Fast delivery and quality garments
Fast delivery and quality garments. Great range of my favourite brands. Not my first order and won’t be my last
2 June 2026
Reply from flatspot
We're so happy you love our fast delivery and quality garments! Thank you for your continued support.
Reply from flatspot
We're so glad you enjoyed our product and service. Thank you for your kind words!
Reply from flatspot
We're so glad you found our selection great and returns easy!
Very fast delivery and good products.
10 June 2026
Reply from flatspot
We're glad your order arrived quickly and you're happy with the products. Thank you for your feedback!
Reply from flatspot
We are so happy you enjoyed your pants and our service. Thank you for your kind words!
Easy to manage website ' quality and…
Easy to manage website ' quality and wide variety of products available to suit everyone's tastes regardless of age, prompt delivery on time with no fuss or issues. Will use flatspot again with confidence.
8 June 2026
Reply from flatspot
We're so pleased to hear you found our website easy to manage and enjoyed the wide variety of products. We appreciate your confidence in us!
Mint New Shoes
Never had a bad experience with Flatspot so never had a reason to try out customer care. As usual the goods arrived in perfect condition and as they are Nike SB fitted perfectly. The colour is mint in more ways the one and the comfort level is equal to the PS8 which is a high bar.
9 June 2026
Reply from flatspot
We are so glad to hear you had such a positive experience with your recent purchase and our service!
Reply from flatspot
We are so glad you enjoyed our website and quick delivery. We appreciate your positive feedback!
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