We had a fantastic experience with this company. The team was incredibly helpful, quick, and reliable throughout the entire process. The staff were friendly, kept us well informed every step of the wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Flame UK are independent specilaists in sustainable waste and energy managment. We specialise in integrated solutions for businesses' environmental and energy needs. Flame UK supports businesses to become more sustianable at the same time as improving compliance and reducing costs in a uniquely efficient and professional way.
Hub37, 37 Gordon Road , NG2 5LQ, Nottingham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have been with Flame now for just over 4 months now and I cannot recommend them enough. From the initial phone call I made enquiring about their services, right through to now, they have been absolutely fantastic and so helpful! Special mention to George and Louisa! Nothing is too much trouble and they have an answer to everything which when you are dealing with the unknown is a great help.
Easy to contact via email or phone very helpful , polite and professional used flame for over 6 years and never had a problem. Competitive prices , great service . Go above and beyond to help. Would highly recommend this company .
Jake is a delight to speak too, always super helpful and speedy with solving my query! Prices are good and perfect customer service delivered, highly recommend to any business!

Reply from Flame UK
I've spoken to Jake from FlameUK a couple of times and have found him to be very professional and proactive with all queries. He is always polite and understanding when queries need to be looked in to or investigated. I would highly recommend FlameUK both personally and professionally.

Reply from Flame UK
I have been with Flame waste management since Aug 2020. They are always easy to contact and recently contacted Tammy my bin contract, she was very courteous, helpful and efficient, thank you so much for sorting everything out for me!

Reply from Flame UK
Been doing business with FlameUK since 2021 and blown away by how proactive, efficient and friendly this waste management company is. The Flame team members I have dealt with are without exception knowledgeable when it comes to waste management procedures and best practices. They have saved us a lot of money - Highly recommended.

Reply from Flame UK
Recently contacted Flame to collect some pallets we have had building up. Jake in customer services took on the request and arranged a collection the following day!
Great communication and friendly service.

Reply from Flame UK
Recently spoken to a young man named Jake, who contacted the business I work for to try get us cheaper waste and utility rates. Very polite and approachable. Also a pleasure to talk to, Thank you Flame.

Reply from Flame UK
Jake seems a genuinely nice guy, always very talkative and has great customer service skills!

Reply from Flame UK
Great service and very knowledgeable on products provided

Reply from Flame UK
I was directed to Flame uk by a friend and they were absolutely marvellous in securing a new gas contract for me.Thank you Harrison Gash and colleagues at Flame.
Fantastic service

Reply from Flame UK
I have nothing but positive things to say regarding this company. George has been so helpful and kept us well informed throughout the whole process, within a week of my initial enquiry we had a collection booked and our pallets were removed.
We also appreciate the recycling or reuse that Flame promotes rather than sending it to landfill.

Reply from Flame UK
After receiving many sales calls from prospective energy companies who were keen to help me save money on my bills, the one thing that was common in most of the suppliers was a lack of desire to build a partnership for the long term.
Having met Flame UK it was clear that their professional approach in getting to know more about my business would result in a sound, long term relationship.
The service provided by Flame UK has been excellent and we have being working with them now for over 3 years. Having moved our energy over to Flame UK to manage, we have realised annual savings of well over £500 per year.
I would not hesitate to recommend Flame UK's team to my professional business network.
David Anderson - Managing Director

Reply from Flame UK
We contacted Flame UK when we needed to have an old asbestos garage removed. After consultation and assessment of the project we were given a very reasonable quote. The staff then removed the garage in a professional and satisfactory manner. We would definitely recommend Flame UK to undertake this type of project.

Reply from Flame UK
I’ve recently used Flame to swap both our company gas and electricity supply when our contracts ran out with a other companies and the renewal prices were high
Lauren was very professional and made the whole process uncomplicated
Thanks Lauren

Reply from Flame UK
I’ve recently used Flame to swap gas and electricity supply after a previous supplier went bust.
Lauren was very professional and made the process hassle free… I have several meters, and multiple accounts and she made the transition simple.
Thanks Lauren….

Reply from Flame UK
I have known Dan Pegram for some 15 years in a business capacity, in a number of Companys that I have worked within. Most recently I worked with Flame UK as a solution provider for a manufacturing business. The requirements in business of reducing operational cost and simultaneously minimising environmental impact and reducing carbon footprint are often difficult to achieve.
Flame UK deliver this capability as they manage to blend extensive pragmatic waste management experience with innovative commercial thinking, frequently developing income streams from waste output. An obsessive focus on customer satisfaction provides businesses with the confidence that the integrated approach to the realities of practical waste management and strategic policy development are complimentary and industry leading. Engaging Flame UK would be a smart decision.

Reply from Flame UK
We had about 350 pallets to get rid of. Helpful and responsive to enquiries. Came and collected, helped with loading and turned up when they said they would. Nice guys.

Reply from Flame UK
I have worked with Flame for several years to collect and safely destroy my confidential waste having previously had a bad experience with a previous provider. Everything has been so smooth and efficient as well as being great value. I can only say, Flame is brilliant!

Reply from Flame UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.