Flagstone breaks down all the usual barriers to opening savings accounts (KYC etc..) which often slow down the process, or even put you off doing it altogether. I also like the fact that I can see all... See more
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Review summary
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New to Flagstone and having difficulties navigating the Pages; Drew helped me to find the correct page and then by scrolling down, to see the information I was trying so hard to find. Drew reassured... See more
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Very easy onboarding process and good access to rates. If you don’t want to spend your life on money supermarket.com and filing out compliance questionnaires these guys are great
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Company details
Written by the company
Make your money work harder with Flagstone, the UK’s leading savings marketplace that enables you to securely access a wide range of accounts – including market-leading and exclusive rates – from multiple banks through one single application.
Contact info
26-27 Oxendon Street, SW1Y 4EL, London, United Kingdom
- 020 3745 8130
- info@flagstoneim.com
- www.flagstoneim.com
4.7
Excellent
5K reviews
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Excellent personal service
It has been fantastic to be able to speak to an adviser in person. James has been extremely helpful with the process of opening a Flagstone account and providing information and guidance about using the website.
15 May 2026
Reply from Flagstone
Dear S Dineen,
We are so pleased to hear about your positive experience with us. It is wonderful to know that our team could provide such helpful support with your account and platform guidance - they'll be delighted to read your feedback.
Thank you for your kind words.
The Flagstone Team
Reply from Flagstone
Dear Christine,
We’d like to thank you for taking the time to write this review of how you find your account. At Flagstone, our aim is to have a platform that helps our clients manage their funds as simply as possible. This reinforces the hard work we put in.
Thank you once again,
The Flagstone Team
Your website is very easy to follow
Your website is very easy to follow. Drew was very helpful with how the platform works. Very easy to see accounts and interest rates
15 May 2026
Reply from Flagstone
Dear Sarah,
Thank you for leaving us such a wonderful review.
We’re thrilled that you loved your experience; our team will be happy to read what you wrote. They remember speaking with you and are looking forward to doing so again soon. Client experience and satisfaction is our priority, and your review reaffirms the hard work we put in and helps us to improve.
Thank you once again,
The Flagstone Team
Reply from Flagstone
Dear Neil,
Thank you for leaving us this kind review.
At Flagstone, we understand how important it is to make the most of your money. We wanted to provide our clients with a product that is easy to use and helps you do just that, your words let us know we’re on the right track.
Best regards,
The Flagstone Team
Setting up with Flagstone
Very simple platform, that is easy to navigate and gives options to invest with instant access, short/medium term or long term. Very user friendly portal.
18 May 2026
Reply from Flagstone
Dear Eugene,
Thank you for taking the time share your positive feedback.
At Flagstone, we aim to ensure our clients can fully utilise the platform and access the diverse range of savings accounts provided by our partner banks. We're delighted to learn that this is proving effective for you and that you're satisfied with our rates.
Your positive feedback reassures us that we’re moving in the right direction.
Best regards,
The Flagstone Team
Movement of funds both in and out has…
Movement of funds both in and out has been simple with no delay.
18 May 2026
Reply from Flagstone
Dear Guy,
We would like to thank you for taking the time to write this review of how you found the platform.
We’re grateful for the kind words about your experience with Flagstone. Your review means a lot to us and lets us know that we’re on the right track.
Thank you.
The Flagstone Team
Really helpful with issues when l…
Really helpful with issues when l telephoned Flagstone
17 May 2026
Reply from Flagstone
Dear Sheila,
Thank you for sharing your positive experience!
We want to always make sure when our clients need help, we can - we're so glad our team could assist you.
Kind regards,
The Flagstone
New to this platform
New to this platform. It was easy to set. It was followed by a phone call and the business manager was very hrlpful
18 May 2026
Reply from Flagstone
Thank you for taking the time to leave us a review.
Client Service is at the forefront of what we do at Flagstone and to hear that not only are you pleased with the account, but that the service has been great. This confirms we’re on the right path.
Best regards,
The Flagstone Team
I needed confirmation from a senior…
I needed confirmation from a senior member of your staff & he jumped on the call straight away with precise information about my new business enquiry 👍
18 May 2026
Unprompted review
Reply from Flagstone
Dear Simon,
Thank you for sharing your kind feedback of us here at Flagstone.
We’re so pleased to see that you are happy with our service as our client experience is one of our top priorities. This reinforces the hard work we put in.
Thanks again,
The Flagstone Team
Relatively easy to manage the systems…
Relatively easy to manage the systems and there is a good selection of institutions to invest in
14 May 2026
Reply from Flagstone
Dear Tim,
We’re delighted to hear that you find the platform easy to manage and appreciate the range of institutions available for investment.
Thank you for taking the time to leave us such positive feedback. Reviews like yours reassure us that we are on the right track and continuing to deliver the level of service we strive for.
Warm regards,
The Flagstone Team
Reply from Flagstone
Dear Grant
Thank you for your review. We are thrilled to hear you are enjoying the platform.
Kind regards
The Flagstone Team
Easy to use access to a world of great…
Easy to use access to a world of great interest rates
14 May 2026
Reply from Flagstone
We're delighted you find our platform easy to use and appreciate our great interest rates. Thank you for your feedback!
Kind regards
The Flagstone Team
Reply from Flagstone
Dear Jane,
Thank you for taking the time to leave us a review.
At Flagstone, our aim is to have a platform that helps our clients secure, grow and manage their funds quickly and simply. Your review lets us know this is working - thank you.
Best regards,
The Flagstone Team
Seamless, simple, great app.
11 May 2026
Reply from Flagstone
We would like to thank you for taking the time to write this review of how you found the app.
Your review means a lot to us and lets us know that we’re on the right track.
Best regards,
The Flagstone Team
Could be better
The platform is acceptable but could be significantly improved to make it easier to transfer funds between providers.
The current rates are poor compared to what can be achieved on other platforms.
1 July 2025
Reply from Flagstone
Dear Gareth,
Thank you for taking the time to leave us a review.
We understand how important it is for transfers between providers to be smooth and straightforward. Thank you for your feedback, so we can continue to improve our client experience and ensure satisfaction of our platform.
We’re sorry to hear you are unhappy with the rates available on the Flagstone platform. Rates are subject to change and withdrawal at any time, and it is at the bank’s discretion at what rate they want to offer a product through us. Additionally products offered through our platform may be subject to our Share of Interest - https://www.flagstoneim.com/personal/how-flagstone-makes-money.
We appreciate your comments and are constantly working with our banking partners to be able to offer as many products as we can to our clients. Furthermore our Product and Development team are always striving to bring future enhancements to the platform so our clients can continue to get more value whilst using us.
Best regards,
The Flagstone Team
Very easy to set up and transfer funds
Very easy to set up and transfer funds. Great rates and also felt very safe
13 May 2026
Reply from Flagstone
Thank you for sharing your experience of Flagstone.
We are so pleased to see you are happy with your account. Our client's safety and security is our utmost priority, we use industry-leading security systems to encrypt and transport data. We are thrilled to see that this is working for you and gives you confidence.
Best regards,
The Flagstone Team
Reply from Flagstone
Thank you for your sharing your kind comments.
We’re grateful for the kind words about your recent experience with us here at Flagstone. We’re always focused on improving our client experience and your feedback is valuable to us so we understand what is working.
Thank you again for the review.
The Flagstone Team
Efficient process for identifying most…
Efficient process for identifying most suitable home for savings and placing funds
13 May 2026
Reply from Flagstone
Dear Richard,
We’d like to thank you for taking the time to write this review of how you find your account. At Flagstone, our aim is to have a platform that helps our clients manage their funds as simply as possible. This reinforces the hard work we put in.
Thank you once again,
The Flagstone Team
For a couple of hours
For a couple of hours, we kept trying to transfer money using our laptop and the internet. But we found this impossible. There was no provision of an opportunity to consent each individual bank's T & S despite downloading pdfs and reading through 20-odd pages looking for clues of how to give consent. The Flagstone FAQ was useless at answering our question about how to consent T&S. One response suggested that Flagstone might need to approve our application without specifying a reason. Finally, we stumbled upon the solution when we realised there was a Flagstone app which we had not been directed to. We downloaded the app on our phone. It allowed us to give consent.
15 May 2026
Reply from Flagstone
Dear Geoff,
Thank you for sharing your recent experience with us, though we're really sorry to see you had troubles opening a savings account.
We've located the misleading information which caused you to look to consent to the banks T&Cs, and we're in the process of getting this updated.
We do understand your frustration that this caused but we're glad to see our App worked for you and you were able to open your chosen savings accounts.
Thank you for raising this with us, though we're sorry for the inconvenience caused. Your review helps us improve our client experience.
Best regards,
The Flagstone Team
Reply from Flagstone
We’d like to thank you for taking the time to write this review of how you find your account.
At Flagstone, our aim is to have a platform that helps our clients manage their funds as simply as possible. This reinforces the hard work we put in.
Thank you once again,
The Flagstone Team
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