Corefix Reviews 1,615

Absolutely horrible experience, don't go here and get scammed as well!!

I got both my laptop (mcbook - got the battery and screen renewed) and phone (samsung galaxy - got the screen fixed) fixed here for an absurd amount of money. Both times the staff in Amstelveen (location at Stadshart) was rude and continued talking about us/saying things that differed from what they told us in Dutch (expecting us to only speak English). All three repairs proved faulty, as within only several weeks, all problems came back. I was then, for example, told that it is normal for a laptop with a completely new battery to stop working at around 15% and basically not charge while being used. Both screens also quickly showed issues but once again, excuses were made as to why the warranty won't apply.

Just to give another example, the screen of the phone was replaced after it had a small crack. The entire back was horribly treated and the edges are all broken. I accepted this at first, desperately needing my phone but when the same problem as before showed up without another crack, I went back. Of course, nobody was willing to help.

The condescending and less than not helpful tone and demeanor by the staff did not help. I cannot emphasize enough that I wish I never stepped foot in this store, please make better choices.

May 27th! I handed in my iPad Pro, suspecting a faulty battery. They assured me the battery would be there the next day, so I could pick up the iPad by the end of the day. Satisfied, I went home.

The next day, the drama began. I heard nothing for two days (this becomes a theme). After emailing to follow up, they told me the battery delivery was delayed. I thought, "That can happen," so I waited. A few days later, still no update. I called, and they said the battery that arrived was defective, so another one was ordered. You guessed it – a week later, still no word (by now it was June 8th). I emailed again, and on June 10th, I got a reply saying the iPad still restarted with the new battery, so it was sent to a motherboard repair technician. I thought this was a good step forward and asked if there would be additional costs. The answer was no (June 10th).

Then, about two weeks passed without any news. I called again and was told that the motherboard was being looked at just at that moment, and I would be called back the same day. On July 1st, I emailed again, asking for an update and what I could expect. I believe I followed up with another call, but the technician was unreachable. Again, they promised to get back to me.

Finally, on August 9th, I received an email saying they had spoken to the technician, who ordered parts to try and fix the issue, with the promise to update me once they had more information. By this point, I had almost given up. Still, on September 11th, I emailed again, expressing disbelief that the technician would need more than a month to fix it (I also work with electronics, so I know). I remained polite, of course. The manager of the Amsterdam branch never responded to this.

On October 14th, I emailed again, but no response. I then contacted the Amstelveen branch since Amsterdam was ignoring me completely. In Amstelveen, I did get a relatively quick reply that the repair was unsuccessful and that they were exploring other options or would send the iPad back. They promised an update within three days. As expected, seven days later, I had to follow up myself. They then told me the repair had failed, and the iPad would be back at the IJburg location "this week." On October 22nd, I asked what a complete motherboard replacement would cost. No response. On November 5th, I followed up about the price, and they finally gave me an estimate that day. After asking for a definitive price on November 18th, I received an answer that the cost would be higher than a second-hand iPad Pro. So, I decided to pick up the iPad instead.

On November 19th, they said the iPad would be sent back. By December 3rd, I had still heard nothing, so I emailed again. By December 10th, still no response.

On December 11th, they told me the iPad was being returned that day, and they would consider a suitable solution. I replied that the solution was already clear: I wanted to pick up my iPad, as agreed three weeks prior. Since then, I’ve heard nothing.

Today, I called again and was told, "Oh, we need to look into that." I explicitly asked if I would hear back this week, and they said it would be noted for their colleagues. Let’s see what happens.

I have no idea how this company has such a high rating. They won’t see me again. All I want is to have my iPad back. If this doesn’t happen before the end of the year, I’ll have to explore other ways to resolve this.

fixers is now contacting me under this review, which is a good example that nothing is in order there as it has already been resolved end of the year (the ipad was never repaired)

Not Profesional. Rude and disrespectful young people with no very little experience in human-interaction and customer service.

Asked for diagnosis and repair of laptop issue. Was charged around 100 euros and delivered a laptop with no change regarding the problems I had reported.

I brought my laptop to Fixers last week. In their website it says they are temporarily closed and I can’t reach them. I don’t know when will I receive my laptop and I wanted to agree for the repair. Does anyone know how to reach them?

I want to leave a review of my bitter experience. This situation is rare, but it happened to me. I contacted this service to replace the battery. Initially, I was served by one person and everything was fine. I was briefed on prices and dates. I left with my laptop while waiting to order a new prepaid battery. A month later, when a notification came that the battery had been delivered, I came with another issue: with a very loud noise and high temperature of the laptop. I was very frightened by the words of the worker that I can no longer use the laptop and it needs an emergency replacement of the cooling cooler. I decided to leave the laptop with the ordered battery in the service and placed an order for a new cooling cooler. I was told the terms (1 month) and the price. Here a new situation begins, since the deadlines have passed, but they don’t write anything to me. I started to contact the online service, but they told me to wait. They said that they will write to me when they find out the delay in delivery, but they never did. I went to the service. There was another worker, a new one. When I asked why this situation is happening with my order. He told me that my order was handled by another person who was fired, and he cannot know all the orders. When he got acquainted with him, he said that an order for a new cooler had not been made (My laptop just lay for a month in a service where they didn’t even notice that they had a laptop without an order and without service. This is not a joke. My laptop, this is my work ). Next, we ordered a cooling cooler and I was given a new deadline for another month ... When the month expired and I didn’t receive a notification, I immediately went to the service where they told me that they didn’t know when the part would arrive. On the same day, upon returning home, I receive a message that the part has arrived at the service, the work has been done and I can pick up the laptop. After the holidays, I come to pick up a laptop with a replaced battery and a replaced cooler. When I start checking the operation of the laptop, it turns out that the battery is not working. The worker tells me that he will now throw my old battery under and if the laptop does not work, then there is some other problem (the Problem of which was not there before, so I started to get nervous that this service does not work correctly). I was offended by the worker’s indifference to possible problems when I asked this question, but what should I do then, the answer was: well, I don’t know, let’s see, Well, if it’s not the battery, I can’t do anything about it (such words scared me, because I knew that everything was fine with all the other details when I brought my laptop to this service) I was not going to fix a new breakdown for my money because it was not mine And when I tried to explain that these were not my problems, that this situation could not have happened earlier refused to listen to me refused to listen to me because he personally did not like my phrase “this is not my problem”. He began to make me remarks about how I speak what language I speak with what emotions I speak, He taught me to speak and did not want to ask where my indignation came from and where my fear for the laptop came from. I tried to explain for a long time that there are things that scare me, that there are questions that I want to ask, but he stated the same thing that he is not interested in what I think and that he will simply return my old battery to me and give me the laptop. I hope I should not talk about the possibilities of the service, but if a person has questions, it is worth answering them or understanding why a person is worried about his device. I heard a lot of “calm down”, “Don’t talk to people like that”, but I never heard what would happen if this part of the laptop was broken. They put my laptop in my hands, gave me money for the work, And spent it with the words of a good evening and with a forced smile. This whole situation could have been avoided: if the worker had immediately checked the operation of the new battery and cooler, he would have been able to notice that the battery was not working and during this time order a new one until the cooler was delivered. But it is still not known whether the battery did not work or whether some part of the laptop was damaged. Thanks for your service. Sometimes it's not the smile that's important, but the quality of your work

My laptop stopped receiving power from the AC adapter but the adapter appeared to be working and the computer continued running until the batteries were depleted. The next morning everything was working again. I took it in to Fixers in Rotterdam. He tested the AC adapter and opened the computer where he found a lot of dust in the fan which he cleaned out. As they do not do the type of work that would be required if this didn't solve my problem, he gave me the name/address of a company that might be able to help. Even though he spent at least 20 minutes on this, he refused to accept payment for the work he performed. All of this was done while I waited (I did make an online appointment), and though he refused I would have happily paid the diagnostic fee quoted online. So far the computer is continuing to work.

I'm in the tech industry, and Fixers Breda is my go to place when I have tech hardware concerns.

Kadir is very friendly, helped me immediately, and is extremely knowledgeable about his field.

Kadir really tries to solve your problem.

I recommend Fixers Breda to everyone.

Very friendly and helpful staff. However, it took them 3 weeks to replace an LCD screen and back cover. And they did not communicate unless I inquired about the delays. They looked somehow unorganized.

The silent switch on my iPhone was broken, so I brought it to the shop. The technician cleaned the switch, then took off the housing and tightened all the screws inside. He replaced some adhesive pads that were missing too - all free of charge! He explained the part I could replace if this quick tune-up didn’t solve it... so far the switch is repaired and I am very happy. I have total trust in these guys and will return if I have other issues!

I had the AirPods issue and the fixers fix it but link to their Apple ID. And they refused to disconnect my AirPods with their Apple ID. So basically, they own my AirPods. Think again would you like to visit a Service points that will steal your AirPods? Funny.

Waist of time and delivery money.
The website allowed my to ask for pickup on an unavailable day. It took a whole week before they got my phone.
Very nice and helpful team.
However, diagnosis was wrong and I got my phone back under 'No cure no pay' policy.
Had it fixed easily at another known phone lab.

Quick service. Friendly team. Excellent turnaround and super happy with the new battery. Thanks again chaps!

It is good. I’m satisfied with it

Very bad service!! Don’t go there. When you come in with an appointment, they say they cannot fix it because they need 2 hours for a new screen and close too early at 5 pm to finish a job they promised by e-mail.

I needed a whole screen replacement and opted to send my device by mail. I was pleasantly surprised by the speed and professionalism with which things were handled, received my device in full working order. Definitely recommended.

Great service! Taken me step by step and explained everything in a way a non-tech person can understand it. All options weighed out, super!

Great service well explained and thorough. Best of all Rafik helped me in English as I don’t yet speak Dutch a bonus. All repaired in an hour with a full checkup of the phone into the bargain.