Fixed.net Reviews 

WooCommerce was showing errors and we couldnt read any order details. We got fantastic support by knowledgeable, capable and attentive expert (Dicko Soebekti) helped resolve the problems within a matter of minutes.

They are the best. Highly skilled and very kind and helpful

I had a great experience with Hendra. They were very thorough after our site was hacked. They went out of their way to make sure I had everything I needed. I will definitely go back to fixed.net if I have any issues.

Excellent, courteous and prompt service by an agent named Unggul, who displayed experise and courtesy in fixing my website that had melted down.

I had something I couldn't figure out with my freelancer Wordpress website and stumbled across these folks. What a lucky break! For a small, one-off fee they had the whole thing sorted in an hour or two from me submitting the request. Shout out to Daffa, who immediately understood what I needed, despite the fact that I found it hard to explain. On the basis of this fantastic experience, I wouldn't hesitate to recommend them. Thanks, Daffa!

Somehow a few of my internal pages got hacked. I easily created an acoount with fixed.net, sent them a list of those pages as well as my site login and cPanel login. Within a few hours those pages were recovered and my site was back to normal. I feel the price was fair considering how fast they got everything done. Highly recommended! Unggul was my agent and was very helpful during the whoe process. Highly recommended!

It was great to "talk" to a person rather than a bot. The agent who helped me was obviously very skilled and rescued my crashed website in record time, and in such a way that it is unlikely to crash again. Excellent service at a reasonable price.

Website did not display any images due to problems in the upload configuration.

Awesome experience! Bagus was awesome - thorough and efficient.!!

I love the fact that the Fixed.Net team knows how to evaluate a problem and how to go about fixing it. Time and time again the Fixed.Net team has proven that they are behind me and my business 100% and their priority is my success.
This past week I was having issues with my online business and the pages were not redirecting properly. Several gents including Unggul, Laila, Solomon, Hendra, Samuil, Dicko, and other agents jumped in and took care of the problem.
The team at Fixed.Net have helped in keeping our website business running, and have contributed to our success.
I can't say enough good things about the Fixed.Net company and their team.
Thank you Fixed.Net. I appreciate you all so much.
Respectfully, Paul Watson The Diamond Book Club

Friday 13th was unlucky for me with a website hacking. I've used Fixed before and had a very positive experience so I had no hesitation in contacting them again. Samuil was assigned to the task within 5 minutes and by the end of the afternoon everything was secure and back to normal. Great job by Samuil. I have no hesitation in recommending Fixed

These guys are next level. They have helped me with broken sites numerous times. Very friendly and speedy and accurate. Trust them 100 percent!

The agent fixed my issue of needing to reset my pop-up window quickly.
The wait time to get to an agent is unpredictable. You need to be ready to chat.

Our company's old website was hosted by fixed for several years.

They were helpful, prompt and good value.

The decision to move away from them was not because of anything they'd done or failed to do.

I needed help with some systems admin type tasks to do with DNS and email when porting a web site from shared cPanel hosting to a managed VPS service using Enhance panel. I was recommended fixed.net's service by the team at Enhance.

The service was very professional, super fast and completed in time. Communication was also perfect; I was kept updated about everything, and the team responded to all my questions clearly.

This is a fantastic service, and you can all upon the team at Fixed.net without needing to worry about having your own systems admin person.

Highly recommended!

I’ve read a couple of reviews and can totally see the one star reasons as I have felt like this many times.

The issue is most the staff are amazing and really knowledgeable but some just don’t put any care into it and just want to get the task completed ASAP even if that means not answering or fully resolving which is very frustrating.

My biggest frustration is timeframes or they will start the task but then start another 10 and come back to you the next day your not valued in that way as a customer. That said I can appreciate emergency things like site down and totally think they should take priority.

The raising tickets the way we do it I feel makes it complicated for the team to handle as it’s all jumbles rather than specific spaces to fill a form or list as you can’t enter things in a simple Issue- Priority- Ideal resolution kinda format as if you press enter it sends it so it’s all just a load of jumbled words.

Overall there are some great people here and doing the best with what they have to work with it’s not them who set how the process works they just have to follow it. For me personally I would even be happy to pay that little more just to have that extra support as I am sure many others would.

Although many times over this last few months having been hacked and faced multiple issues I feel I would have raised some as 1 star especially the hack but I would say more times than not I am happy hence the 4 star

Nice one! As usual excellent!

My site was attacked by Japanese malware. I hired Fixed.net to scan and remove the hack. They successfully cleared the site and restored it to a clean state. Additionally, they identified a potential issue that may have allowed the injection to occur.
Great service. I highly recommend them!!