i am a fiverr client for 10 years Look like fiverr doesn't check freelancer properly, Coleman the freelancer is writen, USA location with Nigeria time= scammers overthat is complicate to report..... See more
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Fiverr is connecting every business to the world’s most skilled digital freelancers, in the simplest way possible. With Fiverr, you’re able to quickly assemble teams with skilled freelancers, execute projects of varying complexity, and accelerate growth for your business–whether you’re part of a startup or Fortune 500. Today, Fiverr is a leading digital freelance platform offering first-class freelance talent across 700+ services, on an AI-enhanced platform, and within any budget. Fiverr helps organizations use freelance to tackle any challenge or capitalize on any opportunity–and quickly–to make way for the breakthroughs that transform your business. Make more possible with freelancers. Make more possible with Fiverr.
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NY, NY, United States
- www.fiverr.com
Replied to 28% of negative reviews
Typically replies within 24 hours
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I paid to get planners done by Madison…
I paid to get planners done by Madison R. And when I received the 1st planner from a KDP order the cover page was so poorly done and looked like a screen shoot not an actual design done by her. I told her I’m not satisfied and to refund a partial percentage or I will write a review.
She refused and I cannot contact her again, which I understood it was Fiverr doing. I unpublished my 2 planners she did for me. She is not qualified and absolutely do not know what she is doing. I will not recommend her at all.
I lost close to $600
Another thing is that it’s very difficult to get in touch with Fiverr. No customer service agents last communication was 4/14/26
Terrible
Terrible. I was looking for a modder to commission a mod, and I found myself suddenly banned without any warning or emails. When I asked for support (it's not easy to contact them), I simply received a generic "You're violating the rules." I asked which one, since it wasn't true and I'd been paying attention, but they didn't respond. I tried again three times and the same thing happened, as if I were talking to a bot. Stay away from this site, it's awful.
BEWARE AND AVOID FIVERR AT ALL COSTS
This is actually a shame but indicative of this backwards world. Im a legitimate consulting practice of nearly 10 years. I setup my business profile in January but have been fortunate with enough work that I've never made it live and public.
However, my business is purchasing a solar system to reduce energy costs so I reached out to FIVERR "engineers" for electrical and structural drawings. EVERY SINGLE ONE OF THE SIX FIVERRS I CONTACTED LIED, WAS OUT OF THE US DESPITE STATING THEY WERE WITHIN THE US, GAVE NAMES AND LICENSE CREDENTIALS OF SOMEONE THAT WAS NOT THEM.
PLEASE UNDERSTAND THESE PEOPLE WERE IMPERSONATING LICENSED PROFESSIONAL ENGINEERS (PEs)
After attempting to vet these sellers over 2 weeks every single one admits they are outside of the US and they are not really thise people but "THEY REFER WORK TO THEM FOR FINAL STAMPS." when I pressed for validation of the hand off relationship to the real engineers, they all disappeared.
HERE IS WHERE FIVERR DOESNT CARE ABOUT YOU, OR ME, OR ANYONE GETTING SCAMMED AND THEIR ULTIMATE GOALS ARE GREED AND DONT CARE ABOUT YOU.
I make a report and the dumb ass, lazy world we live in, still driven by greed to not to put a real human into the mix to save labor dollars and max their profits, I am forced to an automated bot thing that then gives me prompts to make a claim at some other link which is a) insufficient for the details and b,) forces me to make 6 individual reports. Who has time to do their work for them 6 times!!! Like i said lazy and greedy. I send an email citing my frustration, telling them how they are nuts to think im filing 6 claims.
I get the canned 'human trained to be a robot' response to go to this link to file 6 separate cases. I respond tearing them apart. Not cursing, not belligerent, completely professional but im sure they were 'oh so offended' at being called out for a bs reporting model that discourages reporting, how embarrassed they should be making it that hard because it damages the entire community and I shared all 6 sellers, authorized them to access my messages and told them to have a nice day.
And get this! Here's how Fiverr levels up their game of greed and hurts us even more. Instead of sharing all the pertinent public details about each seller,.especially new ones with no ratings like these 6, they have this clever trick to make you upgrade to Premium to see thise details which might help you avoid sketchy sellers. Again, Greed!!!!!!
Then get this. April 28 i get a permanently deleted account notice (see screenshots) for 'content generated January 13' the only thing I generated then is my professional business profile. Ive been practicing Human Resources for 34 years and running my own consulting practice almost 10 years and there is no reason whatsoever I woukd create anything but the finest reflection of my business and capabilities.
Fiverr looks away from thieves and scammers and this hurts you. Fiverr hides seller information hat could inform you more of a sellers credentials behind a pay wall and this hurts you. Then when you are a diligent, conscientious member of the Fiverr community and uncover fraud, Fiverr makes reporting onerous and this hurts you. Then when you take the time to screenshot and share everything, they do nothing and this hurts you. And when you call them out on tje epic greed and failure they reach back in time 3 months and fabricate a reason to target and retaliate against you and permanently delete your account with the most vague reasons citing you can contact customer support BUT NO CONTACT INFORMATION.
FIVERR is the epitome of service today. Self serving, greedy, the lowest effort possible at the lowest cost to line their pockets with as much money as they can at your RISK and expense. Then they retaliate like a maladjusted teenager who was just chastised for epic failures.
Fiverr should be fined and penalized under some sort of commerce law and when enough buyers are scammed to the level it becomes obvious how they operate unilaterally for their profit I hope it rises to the level.if a class action lawsuit and this record helps substantiate proof. I have every message and screenshot to all 6 scammers and every email fail from fiverr when needed.
BEWARE AND AVOID FIVERR AT ALL COSTS.
For this appeal on biggastatepr
For this appeal, I must address why my long-standing PR services were suddenly flagged as "prohibited." Since I haven't changed my offerings, the issue is likely due to updated policy enforcement or an automated misclassification of standard PR activities as prohibited "misleading" or "third-party" violations.
I have offered the exact same PR and media outreach services since the first day I started on fiverr and gained pro vetted status while only being the platform a year My Gig history shows a consistent track record of 50% of my orders completed and 11 canceled and i spoke with support on every turn and successfully completed orders with positive feedback, demonstrating that my services have historically met Fiverr's quality standards."
Clarification of PR vs. Prohibited Actions: "My services involve standard media outreach and press release distribution, which are legitimate marketing practices. I do not provide 'guaranteed' placements, 'fake engagement,' or 'paid reviews,' which are the specific activities prohibited under the Integrity and Authenticity policy."
No Intent to Deceive: "As a professional PR freelancer, I provide clear disclaimers that my work involves pitching to editors and journalists. I have never used misleading titles or overstated claims about what a buyer might achieve, ensuring compliance with the 'Misleading or Deceptive Services' guideline."
Request for Specificity: "Given that my offerings have remained unchanged, I am concerned that an automated system has misidentified a standard PR term as a violation. I respectfully request a manual review of my two specific warnings to clarify which exact word or service triggered this flag.
Good platform…
I create my gig easily and the platform looks professional. I hav not recived any orders yet, but I know many people are doing great work and earning here. hopping for success soon.
Auto-Banned. 8 Days for a Reply. Zero Accountability
I sent a freelancer a single message asking which package fit my order. Within the same minute, Fiverr permanently banned my account — no warning, no review, no human involved.
I emailed support to explain that their system is clearly malfunctioning if it auto-bans paying customers for asking pre-purchase questions. It took them 8 days to respond. No apology. No acknowledgment that their system might be broken. No interest in fixing what flagged me in the first place.
If an algorithm can permanently terminate your account in under 60 seconds and the company can’t be bothered to look into it for over a week, that tells you everything about how Fiverr treats the people paying their bills. Avoid.
Account restricted with no real human support
I have been a freelancer on Fiverr for 8 months and genuinely loved the platform until my account was restricted. I am a Nigerian freelancer based in Lagos and I have been trying to verify my identity for days now but the system keeps blocking me.
I have submitted 3 support tickets (#14454266, #14459687, #14461833) and every single time I receive the same automated bot response without any real help. When I complained on Twitter, two agents responded saying support would reach out soon but it has now been 3 days and I have heard nothing.
I have a valid government issued ID and I am ready to verify my identity but nobody is helping me do that. My account username is loveth_opeyemi.
I am not asking for special treatment I just want a real human being to review my case and help me complete verification. Fiverr has been a life changing platform for me and I do not want to lose it over a verification issue that nobody is helping me resolve.
Please Fiverr assign a real agent to my case.
Fiverr Poor Customer Service
Fiverr, I've used Fiverr in the past and they had held their Freelancer's to a positive standard. I just finished with a job order, got completely shafted and they want me to go back to the Freelancer to have him do another job. I believe it's an attempt to keep from draining their income by using and covering up bad work by bad actors. I will not use this company again.
I have been a dedicated Level 2 seller…
I have been a dedicated Level 2 seller…
I have been a dedicated Level 2 seller on Fiverr since 2024, maintaining a 4.8-star rating with over 48 five-star reviews. Recently, I attempted to update my gig description to improve its quality, but Fiverr's automated system permanently disabled my account instead. I have tried reaching out to support, but I am stuck in an automated ticket loop where my requests are merged without a human review. I am a real professional whose livelihood depends on this platform. I am asking for a human agent to manually review my case and allow me to revert my edits. Please help me save my business. Username: adewale328
Fiverr is a scam
Fiverr is a scam
After blocking freelancer account they tell us that they will open the account after 90 days but 120days have past 180 days have also past and more they did not open the account
And Fiverr have replace all their customers support with bot
They don't want to pay staff that can handle problem they hire bot that misbehave
It's not a safe place for you as a freelancer and as a buyer
All the best
Fiverr is a fraud and scam company
Fiverr is a fraud and scam company. They try to defraud buyers and protect scammers posing as sellers. I placed an order with royalxz, and after payment, they sold me some website that didn't work. I filed a report with Fiverr for a refund, and shortly after, my account was banned. Royalxz also uses the name Raju; apparently, Fiverr allows scammers and fraudsters to create more accounts, and they collaborate with fraudsters. This is a fraud and scam company. This also says enough about Fiverr itself. They are simply fraudsters. Never buy anything here! And stay away! Its also found out fiverr is marked as fraude company now..
Excessive spam and lack of security filters for new sellers
Dear Fiverr Support Team,
I am writing to formally express my deep frustration regarding the VERY POOR security and quality of the leads I have received since joining the platform a month ago.
To date, I have received only phishing attempts or spam. As a new seller, I am finding it impossible to use the platform effectively when I am constantly targeted by bots asking for my personal email or sending fake payment links.
While I am diligent in reporting and blocking these accounts to maintain my Response Rate, it is UNACCEPTABLE that your automated filters are allowing such a high volume of fraudulent activity to reach my inbox!
This situation is not only a waste of time but also creates a poor professional environment for those trying to build a legitimate business.
I would like to know:
What measures is Fiverr taking to protect new sellers from this wave of spam?
Why are these accounts not being flagged before they contact sellers?
I hope to see a significant improvement in the quality of the interactions on the platform, as this current experience is leading me to consider alternative marketplaces.
Looking forward to your response.
Regards,
Michael
This company has very fradulent…
This company has very fradulent practices. Sellers from foreign countries are often the victims. Even if you've been a seller for years, sometimes the phone verification to withdraw your earnings don't work on purpose. So they keep your money, and the only was to use it is to buy from other sellers.
I have used Thang Nguyen at Fiverr.com several times
I have used Thang Nguyen for 3 projects. I rated him a little low last time I used him and I was not able to correct it due to Fiverr. I cannot find how to correct the review.
I thought about it a lot and realized that I had to do something, so I am giving him a good recommendation here. There was some miscommunication on the last project, but in the end, the renderings look very good.
Fiverr is a big scam for buyers now..I…
Fiverr is a big scam for buyers now..I placed an order with Royalx for an AI website. Once the orders were completed, I discovered that he had planted a virus on my website, causing it to stop working after a few weeks. I reported it to Fiverr, and less than an hour later, my account was placed on restricted. It is truly scandalous; Fiverr protects scammers and uses them to defraud you as a buyer. A truly dirty scam website. I used to place more than 100 orders here. You have truly become a backward, idiotic scam site. Stay away from here as a buyer!!! I am going back to Freelancer and Upwork, at least they are professional.
I am deeply disappointed with Fiverr…
I am deeply disappointed with Fiverr Support. My account is restricted, and I am waiting for my 90-day withdrawal. I have been trying to reach support for 6 days (Ticket #14435783) just to unlink an expired Payoneer account. No human is responding, and my tickets are being merged/closed without resolution. This is my hard-earned money, and Fiverr is making it impossible to access it. I expect an immediate resolution.
Update: Support is merging my payment tickets into account suspension tickets and ignoring the fact that my withdrawal method is expired. They are effectively blocking my access to funds after 90 days.
5 Days Ignored: Can't Verify Phone → Can't Withdraw Earnings - Ticket #14434678
I submitted support ticket #14434678 on April 15 because I lost access to the phone number linked to my Fiverr account (@angelalee810).
The problem:
Fiverr requires phone verification BEFORE any withdrawal can be initiated. Because I can't access that number, I'm stuck in a catch-22:
🔹 Can't verify phone → 🔹 Can't initiate withdrawal → 🔹 Cannot access earnings from my 4 active gigs
Timeline:
• Apr 15: Ticket submitted
• Apr 16: Twitter escalation → Agent LB said "Sent to our team"
• Apr 17: Twitter follow-up → Agent MN said "We're on it, sorry for the delay" + confirmed email address
• Apr 20 (today): Still ZERO emails from the account recovery team
Impact:
I rely on this income for essential living expenses. This isn't just frustrating, it's causing genuine financial hardship. Five business days with no resolution path is unacceptable.
What I need:
A clear, alternative verification method (email confirmation, gig details) so I can proceed with withdrawals.
Username: @angelalee810
Ticket: #14434678
STAY THE HELL AWAY FROM FIVERR
STAY THE HELL AWAY FROM FIVERR – COMPLETE SCAM FOR REAL SELLERS!
I've been a professional freelancer for many years with only the highest quality work and proven methodologies. After wasting far too much time and money on this garbage platform, I have one message: NEVER create a seller account on Fiverr.
This platform is a total rip-off. Your money is NOT protected at all. Buyers can scam you right after delivery, open fake disputes, claim "not as described" even when you over-delivered, and Fiverr will almost always screw the seller and side with the buyer. I've lost hard-earned cash multiple times because of their biased, useless dispute system.
Zero real protection for sellers. You pour your expertise, experience, and soul into premium gigs, and Fiverr leaves you completely defenseless. Their "Level" system is a pathetic joke — you grind for years to build reputation, only for Fiverr to favor new accounts and paid promotions over actual quality and experience.
They steal 20%+ of your money and give you nothing in return except stress, unfair treatment, and constant risk of losing everything you've worked for.
If you're a serious freelancer with real skills and high standards — run as fast as you can in the opposite direction. Fiverr is designed to exploit experienced sellers like me while babying lazy and dishonest buyers.
Use ANY other platform. Upwork, your own website, direct clients — literally anything is better than this trash.
Fiverr has ruined too many good freelancers. This platform is toxic, unfair, and straight-up dangerous for your income and sanity.
Avoid Fiverr like the plague. Never use it. Ever.
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