First Tech - RidgePointe Reviews 37

TrustScore 4.5 out of 5

4.7

2700 156th Avenue Northeast, 98007 Bellevue, WA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Did my walking banking at the First Tech Bridge Pointe office today. Francisca was super helpful and courteous. She also gave me additional tips and options in managing my remaining accounts. This is... See more

Company replied

Rated 5 out of 5 stars

This is my favorite location, even if it is not the closest for me. I have been coming here for years and I appreciate finding the same experienced, helpful people all the time. In particular, if not... See more

Company replied

Rated 5 out of 5 stars

We have always had great service and friendliness from the employees and today was no different. Emily helped me check and confirm that a deposit from a third party was made into our account. She also... See more

Company replied

Rated 5 out of 5 stars

As busy professionals, we usually did not take time to check our finances carefully. Through just a single appointment with Luba, we were able to understand the options available to us. She took time... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - RidgePointe

Written by the company

logo

Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
banner

Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Make an appointment
About us
Community commitment
Contact
banner


Contact info

  • 2700 156th Avenue Northeast, 98007, Bellevue, WA, United States

  • +1 855-855-8805

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alex was helpful. Thank you!

Alex was helpful

8 April 2026
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Francisca helped me a lot,She is very…

Francisca helped me a lot,She is very kind and helpful.

19 March 2026
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

This is my favorite location

This is my favorite location, even if it is not the closest for me. I have been coming here for years and I appreciate finding the same experienced, helpful people all the time.
In particular, if not busy, I look for Olena who is very experienced, helpful an diligent.

16 March 2026
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Best Credit Union in Wastern Washington

Did my walking banking at the First Tech Bridge Pointe office today. Francisca was super helpful and courteous. She also gave me additional tips and options in managing my remaining accounts. This is the reason for me to be a long time First Tech member (since 1996) because staffs like Francisca are really personal and helpful. Thank you!

30 January 2026
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Working with Luba has been a great…

Working with Luba has been a great experience. She has been incredibly helpful with my premier banking needs, consistently reaching out whenever there are opportunities for a higher APY. I truly appreciate her proactive suggestions to help optimize my finances.

26 January 2026
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Francisca helped me with a title

Francisca helped me with a title
Release case and she’s very professional and helpful

2 January 2026
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service. Thanks for being there.

29 December 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Francisca was terrific, great service very professional

Francisca was terrific! She helped me understand the various new savings options and helped me setup a new savings account that was actually beneficial. Great service, very professional.

22 December 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Francisca helped me out wonderfully…

Francisca helped me out wonderfully despite my odd requests! Thank you

18 December 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

We have always had great service and…

We have always had great service and friendliness from the employees and today was no different. Emily helped me check and confirm that a deposit from a third party was made into our account. She also cashed a small check. Nejra, who has helped us in the past, said hello and asked how are holidays have been:) Keith

12 December 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great service starts with great people…

Great service starts with great people - Thank you Olena, for never ending trust.

26 November 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Thank you very much for your great help!

Thank you very much, Francisca Jara and Deivid Pineda for your help today, I came here with troubles with my mobile app that was lingering for a long time, and Francisca and Deivid helped me resolved it with a blink of an eye! These are people you want to work with. Thank you very much, First Tech!

16 October 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Such thoughtful community leadership!

Thank you so much First Tech for the incredibly thoughtful gift. We arrived home from traveling abroad to your delivery. Thank you for taking such great care of your customers, and for building such strong relationships.

25 September 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great Experience Opening My Account

I recently opened an account with Francisca Barrientos, at the Ridgepointe branch, and she was extremely attentive, kind, and helpful. She explained in details everything I needed, in a very clear and polite way, which made the whole process easy and pleasant. Excellent service!

25 September 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great service

It was a great experience working with Selina Wang. She was very accommodating and patient. Thank you!

24 September 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Excellent Service

Fatima Del Rosario always does an excellent job. She helped us with a 13 month bump up cd most recently

10 September 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Helping our members achieve their financial goals is what we do best.

Rated 5 out of 5 stars

Alex helped with online banking

12 September 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Just good information and no overt…

Just good information and no overt selling. professional and relaxed. Luba Kyrychenko did an excellent job of making me aware of some good options.

9 September 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Alex is great

Alex is great! We had a nice experience

5 September 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great service

First tech credit union provides quick and excellent service.
They also give you tips on managing money without pushing you to use their service

30 July 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Helping our members achieve their financial goals is what we do best.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look