First Tech - Nimbus Reviews 

Tommy Nguyen is a great First Tech employee. He is easy to work with and always goes out of his way to give us excellent customer support. He even gives us coffee any time we have an appointment with him. He also shows excellent attention to detail.

Kien Nguyen was able to heip resolve fraud issues with my accounts. He was most informative with his explanations, and patient with me. Many thanks to Kien!

Shivani Marathe
Help us with our CD opening. Also helped us with trust and notary. We was very helpful patient and explained everything I deal. We really appreciate her help.
Geetha

Shivani is the most professional banker I have ever worked with. She is very knowledgeable and besides that she is a very good salesperson. For example I had a larger amount of money coming in, she made me aware of the higher perks available if I had $250K in the bank right away. It would be a huge loss if you lost her, so please make sure you pay her enough to keep her. The branch on Nimbus badly needs her.

There was a fraudulent charge on my account that I noticed this morning so I called had my debit card closed was told it would take about two weeks to get a new one in the mail which is about right with most companies so I decided to drive down to my branch only to be told they didn’t have time to do that today and I would have to come back tomorrow which I don’t have time to do. At Onpoint I have a checking and savings account and something like this happened a few months ago and I was able to get a new card in five minutes and they were pretty busy. This is unacceptable.

We made an appointment with Shivani Marathe for assistance with wiring money internationally. Our past experience with this process has not always been pleasant. Shivani has consistently exceeded our expectations, successfully accomplishing this request each time. She has been extremely helpful by demonstrating her knowledge and understanding of this process. She is very customer oriented often suggesting additional services and ways that will benefit our continued investment with First Tech Credit Union. Because of her suggestions we ended up investing in another CD--excellent customer service.

AJ was a very informative first tech financial person to help us with sound insights to help us with financial decisions to consider

Always enjoying chatting and getting information from A.J. He is always friendly, professional, honest. He answers my questions, lays out all options and makes sure my choices are implemented correctly.

Shivani Marathe was knowledgeable and helpful and explained everything to us that we needed to know regarding our certificate.

Collin patiently give me information and follow up my request promptly.

Shivani Marathe was very helpful not only with our initial appointment but in making sure we maximized First Tech benefits available to us. She was very friendly and informative.

Shivani was very friendly and helped me with all my banking needs.

I worked with Kien and Shivani. They were easy to work with and we accomplished our goals in a very timely manner.

Shivani was thorough, knowledgeable, and efficient in assisting my parents with their financial transactions. She took extra time to educate them (and me) on beneficial details of our account set up. We appreciate Shivani’s hep and easy-going, patient manner working with us.

Thomas at First Tech was excellent at helping me with my checking and savings account.

Mr. Hunaidi listened to my life circumstances and suggested what would be best for me. He was kind, nonjudgmental, and understanding.

Shivani Marathe had helped me set up promotional CD’s several times at First Tech. She has alerted me to other savings opportunities. She is very helpful, knowledgeable and trustworthy. I recommend her highly.

ALWAYS a long wait in here. Tellers to have too many steps to do to handle simple processes. Maybe Corporate could streamline processes?

Thomas Hess, explains various information and comparisons among others with easy language to understand how things are working. Wonderful and professional attitude and customer service. Thank you very much.

Shivani Marathe at the Nimbus branch provides such excellent knowledge and assistance while supporting me to manage my accounts. She has been very helpful. I appreciate her patience, attention to my accounts, and generosity with her time. When Shivani is supporting me with my account management, I know that transactions will be managed promptly and accurately, and that I'll be getting the best rate possible. And she is always welcoming and friendly. She is a definite asset to First Tech.