I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insura... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insura... See more
Company replied
We went to Nimbus Branch to get a signature notarized. Shivani Merathe also helped us open an account and she printed some other necessary documents and checks. She was professional, courteous and a... See more
Company replied
Collin was so helpful! I was so nervous coming in to set up a savings account and he made me feel so much better. He even helped me out with additional information on all of the credit card options as... See more
Company replied
Met with Christopher Ray today and he was working with him and become a Premier member. He was teaching me where my money would make the most money for me. I don’t like banking on line in case someo... See more
Company replied
Written by the company

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shivani Marathe was knowledgeable, patient, thorough and pleasant. Couldn’t have asked for a more helpful experience.

Reply from First Tech - Nimbus
Shivani Marathe was thorough and efficient while personal, calm and comforting.

Reply from First Tech - Nimbus
Shivani Marathe was very helpful; patient and thorough. A pleasure to work with.

Reply from First Tech - Nimbus
Ms. Shivani Marathe is always very helpful and professional. My family always are happy and very satisfied with all her help that she gives us. We highly recommend her to anyone.

Reply from First Tech - Nimbus
Shivani made it very easy and pleasant to take care of my financial needs.

Reply from First Tech - Nimbus
Kien is very knowledgeable about banking and the services. He offered services that I was not thinking about. He is very professional and customer oriented.

Reply from First Tech - Nimbus
I had an excellent experience working with Shivani Marathe, and I cannot recommend her enough. She is an exceptionally knowledgeable and sharp banking professional who made what could have been a complex financial process feel clear, structured, and manageable.
Shivani went above and beyond in helping me streamline my finances, resolve account-related issues, and identify smart ways to save money and improve my credit score. What truly stands out is her genuine care for her clients—she listens attentively, empathizes deeply, and builds trust effortlessly.
Her follow-up and ownership were outstanding. She stayed on top of every detail and remained fully engaged until my loan was successfully sanctioned on terms I was genuinely happy with. That level of dedication is rare.
I strongly recommend Shivani to anyone looking for a committed, results-driven financial professional and would be delighted to work with her again.

Reply from First Tech - Nimbus
I would like to thank Thomas for being able to help me and my brother speak with Kien, to help us open an account with First Tech. Kien was very helpful, and really thorough with what he was saying. A straight forward guy, who’s there to help out in a way I haven’t seen personally, thank you for your help! Would definitely recommend!

Reply from First Tech - Nimbus
Worked with Kien today to resolve some issues and consolidate debt. Gave me some really good ideas that I will follow up on in the future. Very personable and informative!
Marcia Leanna o

Reply from First Tech - Nimbus

Reply from First Tech - Nimbus
The demeanor, attitude and responsiveness of AJ, a rep at the Nimbus branch, was exceptional. He was knowledgeable and comforting, and once he was inserted into my family's banking difficulties, he worked admirably to help resolve them. He came out to a nursing home to help personally sort out issues, which was deeply appreciated.
I would have given 5 stars, but do want to point out that First Tech policies handicapped the initial response, which AJ then worked to resolve. My sister and I had both been working to deal with financial problems surrounding our father, who had been hospitalized and moved to a nursing home, and was also the victim of a catphishing scam. In brief, multiple staff would begin working with us, but then cut off all communications. I recognize they believed as a matter of policy they could only speak with my father directly, but the sudden absence of communication was disorienting and challenging, and caused significant delays in attempting to resolve some of the issues. Even simply responding to us to confirm they'd received our messages, but couldn't answer at the moment--and attempting to take more affirmative measures to get into contact with my father, if that was what was needed, would have gone a long way.
That said, overall, we were grateful for and appreciated the personal care, attention and assistance we ended up receiving.

Reply from First Tech - Nimbus

Reply from First Tech - Nimbus
We had questions about new accounts and fixes needed. Darnell was great helped us resolve issues. Was very kind and helpful.

Reply from First Tech - Nimbus
Shivani made the process very quick straightforward and was able to walk me through account set up and different products offered through First Tech.

Reply from First Tech - Nimbus
I met with Thomas Hess. He was very thorough and made me aware of benefits I didn’t know I had. I’m glade I took the time to meet with him. Good job, Thomas. I appreciate your help.

Reply from First Tech - Nimbus

Reply from First Tech - Nimbus
Shivani Marathe
Friendly and detaile oriented. Helpful and patience.

Reply from First Tech - Nimbus
We had a great experience at the Nimbus branch with Shivani Marathe! Very gentle approach, and a lot of helpful information. We appreciate her services and will definitely come back!

Reply from First Tech - Nimbus
I greatly appreciated Shivani’s great customer service today. She was very personable and helpful.
Eileen Hendrickson-Moon

Reply from First Tech - Nimbus
Mr. Chai, you have been very helpful and knowledgeable helping me with my account. Customer service representatives like you inspired us every day. Thank you for being a part of First Tech Credit Union and I’m excited we are growing together. Thank you,
B.Johnson

Reply from First Tech - Nimbus
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.