It was a pleasure working with Roeschan Rux CXC: Rep, CC Sales & Svc First Tech Federal Credit Union. Roe provided me with TCE (TOTAL CUSTOMER EXPERIENCE). Another reason why I have been banking w... See more
Company replied
Location
Switch locationSunset Boulevard 1011, suite 210, 95765 Rocklin, California, US
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First off I’d like to say I’m amazed with how much your company is into give back to the community and those that are not fortunate and could use a little help through all the charity work. And not to... See more
Company replied
Mrs. Stephanie Bauanen was awesome, professional, and an SME. I am grateful for her succinct explanation of my banking options. This experience made my day more tenable. Regards, Oluwole
Company replied
I loved Cara Lamumba, she was so awesome, very helpful to me. She will definitely be my go to person if I have any questions or help with anything. I rate her a #10
Company replied
Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
Written by the company
First Tech Insurance Services believes that a one size fits all solution is not appropriate for First Tech’s diverse membership. That’s why we’re an independent insurance agency. We work with a number of insurance companies to offer you the best possible business and personal insurance solutions to meet your unique needs. We also take a unique educational approach to insurance that focuses on both coverage and price. We also make sure our members understand why we recommend specific coverages or policy limits and how different levels of coverage could affect you when you need to file a claim. From personal to business insurance and everything in between, the First Tech Insurance Services team is your on-call independent insurance agency. We work every day to help you protect the best parts of your life.
Contact info
Sunset Boulevard 1011, suite 210, 95765, Rocklin, California, United States
- (855) 744-8585
4.2
Great
6 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from First Tech - Insurance Services
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
It was a pleasure working with Roeschan…
It was a pleasure working with Roeschan Rux
CXC: Rep, CC Sales & Svc
First Tech Federal Credit Union.
Roe provided me with TCE (TOTAL CUSTOMER EXPERIENCE).
Another reason why I have been banking with First Tech for over 28 years.
12 May 2026
Unprompted review
Reply from First Tech - Insurance Services
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Outstanding
Mrs. Stephanie Bauanen was awesome, professional, and an SME. I am grateful for her succinct explanation of my banking options. This experience made my day more tenable.
Regards,
Oluwole
2 April 2026
Unprompted review
Reply from First Tech - Insurance Services
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
First off I’d like to say I’m amazed…
First off I’d like to say I’m amazed with how much your company is into give back to the community and those that are not fortunate and could use a little help through all the charity work. And not to brag however you have an exceptional employee Michelle r. That has gotten my online banking up and running through her awesome people skills polite responses and well mannered constructive guidance. Thank you for help and it’s always a pleasure when explain what needs to be done so I can do it
16 March 2026
Unprompted review
Reply from First Tech - Insurance Services
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I loved Cara Lamumba
I loved Cara Lamumba, she was so awesome, very helpful to me. She will definitely be my go to person if I have any questions or help with anything. I rate her a #10
17 February 2026
Unprompted review
Reply from First Tech - Insurance Services
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.