I have tried most of the under eye products but the only one that I have found to work is Eyesential. I would definitely recommend it to anyone. You have to be careful and not put too much on as this... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love the product. Have been using it for years but the consistency of the product is frustrating and it never comes close to lasting 200 applications. This time I shook the bottle before opening i... See more
Company replied
Eyesential is the best product on the market that really works and never lets me down!!! I have tested all comparable, even cheaper products on the market and always come back to Eyesential. It does i... See more
Company replied
I was introduced to you product by my daughter last Christmas loved it but unfortunately I lost it my daughter was in hospital a long long time she gave me the Email clicked paid with in a few days... See more
Company replied
Company details
- Beauty Product Supplier
- also in
- Beauty Products Wholesaler
- Beauty Supply Store
- Cosmetic Products Manufacturer
Written by the company
Making women look and feel years younger for over 30 years! Our award winning brand "Eyesential" is the original, and only trusted under eye enhancer used by Hollywood makeup artists. Loved and adored by global celebrities and professionals within the industry.
Contact info
First Cosmetics Ltd 68A, HAMPTON ROAD, HAMPTON ROAD, CV34 6JW , Warwick , United Kingdom
- 07391549451
- sales@firstcosmetics.co.uk
- www.firstcosmetics.co.uk
4.5
Excellent
127 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best for under eye.
I have tried most of the under eye products but the only one that I have found to work is Eyesential. I would definitely recommend it to anyone. You have to be careful and not put too much on as this causes the white marks. I find it lasts for a good 8 hours maybe more.
1 September 2026
Unprompted review
Eyesential is the best product on the…
Eyesential is the best product on the market that really works and never lets me down!!! I have tested all comparable, even cheaper products on the market and always come back to Eyesential. It does its job 100%. It makes me happy to look better because it magically removes the wrinkles around my eyes. I will now stick with Eyesential and hope that this great product will accompany me for the rest of my life. I'm so glad you exist!!! :-)
5 January 2026
Unprompted review
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
WOW! Thank you so much for your wonderful, lovely feedback! We are always delighted to hear from our customers and the changes it makes that helps make you feel and look your best.
Blurs wrinkles by can't use cream over…
Blurs wrinkles by can't use cream over it as lines reappear. I also dries up in bottle so lose a lot of product.
1 January 2026
Unprompted review
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Hi Debbie, thanks for your feedback. In order to see the full visual results and benefits, the area must be completely clean, dry and free from any other liquid formulas.
I bought this product..
I bought this product... I didn't like it, left dry flaky finish. I left review on here & it seems to have disappeared!!!! What's going on here??
10 December 2025
Unprompted review
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Dear Debbie, thank you for your continued feedback and communication. Despite our teams best efforts and communication! Your previous feedback that you left 5 days ago is clearly displayed and visible. All historical feedback on the platform will always be visible to all customers. We hope this clarifies your concerns. Have a lovely evening.
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thanks so much for your wonderful feedback 😊
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thank you so much.
Just brilliant
First cosmetics are absolutely fantastic !! They are always helpful and know how to look after their customers !! Deliveries are quick and their products are second to none !!
18 August 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thank you so much for your wonderful feedback, we are delighted to hear that!
Fabulous service.
12 August 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thanks so much Elaine 🩷
Excellent company to deal with answers…
Excellent company to deal with answers any queries very quickly. I am a regular customer living in France.
14 August 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thanks so much Joy! Always a pleasure to speak to you.
Alls good
Excellent quality product bargain price for 2packs
Pleasure to deal with Thanks
7 August 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thank you so much for your lovely feedback, it's greatly appreciated.
A well deserved 5 stars
I’ve used this great product for years quite simply because it works really well. Also in my experience, their customer relations are second to none if you have any queries.
7 August 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Linda, thank you so much for your wonderful feedback, it means the world to us.
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thank you so much, that's really nice to hear.
Order dealt with promptly and received…
Order dealt with promptly and received in good time.
11 June 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
That's really nice to hear, thank you so much.
Always keep buyers informed about…
Always keep buyers informed about progress of their order.
4 June 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thank you Irene for your lovely feedback.
love the product but never last 200 applications
I love the product. Have been using it for years but the consistency of the product is frustrating and it never comes close to lasting 200 applications.
This time I shook the bottle before opening it the first time and when I open it there is thick build up of product around the lid area and on the application stick. Once this is inside the product goes gritty and unusable very quickly.
27 May 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Hi Linda, thank you for your recent feedback! This happens when the formula hasn't been thoroughly shaken enough. Please feel free to contact us directly at sales@firstcosmetics.co.uk; one of the team are always here to help.
Excellent product removes bags and…
Excellent product removes bags and lines under eyes temporarily and doesn’t leave a white residue. Would recommend
27 May 2025
Unprompted review
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Maureen, thank you for your wonderful review! It's greatly appreciated.
Good product and speedy delivery.
30 April 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Colleen, thanks so much for your wonderful feedback, it means the world to us ❤️
Always buy my eyesential from this…
Always buy my eyesential from this company! Fast delivery and never a problem!
25 April 2025
Very fast order process
9 April 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thank you Una, so pleased you are happy with the service.
Excellent service as usual
5 April 2025
Reply from Eyesential under eye enhancer by First Cosmetics Ltd
Thanks so much, Lynne.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.