This was my first order from Firestorm Games, who were highly recommended to me by friends. I bought a copy of the new Warhammer 40k Armageddon box set, which was competitively priced, well... See more
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Review summary
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My first time shopping with Firestorm and their website promised item shipped same day if ordered before 3pm I think. This is excellent as a number of other FLGS can sometimes take days to ship items... See more
Purchased a game published in 2024 that is now extremely rare. The game was excellently priced. Seller communication was great all round. Well packaged in cardboard, bubble wrap and black plastic the... See more
Great range of stock at excellent prices. Gundam kit dispatched quickly, well protected and arrived in perfect condition. Will happily buy from again.
Company details
Written by the company
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Contact info
15 Trade Street, CF10 5DT, Cardiff, United Kingdom
- 02920 227117
- sales@firestormgames.co.uk
- www.firestormgames.co.uk
4.9
Excellent
12K reviews
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This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service, arrived the day after I ordered on a Sunday. Very pleased.
9 May 2026
Highly Recommended!
Fast delivery, well packaged and great service. Would highly recommend!
7 May 2026
Absolutely the very best and…
Absolutely the very best and outstanding service I have experience in postal ordering within less than 24hrs I received my copy of two fat ladies rules Sharp Practice sold to me at the best price around thank you
9 May 2026
Always deliver what they promise
8 May 2026
Excellent service
Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my order, when it was picked and when it was shipped.
7 May 2026
Really great experience- had to return…
Really great experience- had to return an order due to subsequently not being needed and staff were so helpful
6 May 2026
Fast Turnaround
Order placed after work Thursday, picked & packed that evening, dispatched on Friday & delivered on Saturday. Will be buying from here again.
1 May 2026
Excellent on line service
Excellent on line service, quality products at competitive prices
5 May 2026
The website was easy to navigate
The website was easy to navigate. Availability was clear. The product arrived promptly and was well packaged.
5 May 2026
Great service, very fast delivery.
Needed a game for our holiday, ordered on a bank holiday and it was dispatched that day and arrived in 48hrs.
4 May 2026
Prompt delivery, Well packaged
Very prompt delivery baring in mind I ordered on a bank holiday. Aerosols were well packaged against damage and clearly labelled. The great service I always seem to get from Firestorm, which is why I go to them regularly.
4 May 2026
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