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Finmark è da oltre 20 anni protagonista nel mondo dell’alta cosmesi e della profumeria artistica, è ricerca di bellessere del corpo e della mente. L’azienda, nata nel 1998, è importatore e distributore esclusivo per l’Italia di 25 Brand di skincare e profumeria luxury: seleziona da sempre creazioni prestigiose dalla lunga storia e un contenuto innovativo, con ingredienti e formule rare e di alta qualità.
Via Pindaro 82, 00125, Roma, Italy
4.9
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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My favourite fragrance at the best prive ever , quick dispatch as well as many information about the Delivery
Reply from Finmark Profumeria Artistica dal 1998
Thank you for your kind review!
We’re delighted that you found your favourite fragrance at such great value and appreciated the quick dispatch and detailed delivery updates. We look forward to welcoming you back to Finmark soon.
The delivery was not delayed for this time very happy
Reply from Finmark Profumeria Artistica dal 1998
Thank you for your feedback!
We’re glad the delivery was on time and that you’re happy with the experience.
We hope to welcome you back again soon.
Excellent service and product quality, I have ordered online and that was an excellent surprise !
Reply from Finmark Profumeria Artistica dal 1998
Dear Frederique,
thank you so much for your kind words!
We’re truly happy to hear that your experience with Finmark was such a pleasant surprise. Every order is prepared with care, and we love sharing our passion for artistic perfumery with our customers around Europe.
Don’t forget to check out our Loyalty Program — it's free and gives you access to exclusive gifts, mini sizes, and discount vouchers.
👉 Learn more: https://www.finmark.it/pages/rewards
📝 Sign up here: https://www.finmark.it/account/register
And for more updates, launches and promotions, follow us on Instagram:
📲 @finmark_
We look forward to delighting you again soon!
– The Finmark Team
Reply from Finmark Profumeria Artistica dal 1998
Ciao,
Grazie mille per la tua recensione! È sempre un piacere leggere i tuoi commenti positivi e scoprire che, ad ogni ordine, superiamo il limite di eccellenza fissato precedentemente.
Per noi è importante curare ogni dettaglio, dall’ordine alla consegna.
Se non lo hai ancora fatto, ti invitiamo a scoprire il nostro Programma Fedeltà: è gratuito e ti permette di accumulare punti ad ogni acquisto, da trasformare in buoni sconto o in premi esclusivi come mini taglie, pochette brandizzate o cofanetti speciali.
👉 Scopri tutti i premi disponibili qui: https://www.finmark.it/pages/rewards
👉 E puoi iscriverti da questo link: https://www.finmark.it/account/register
Per restare sempre aggiornato su novità e lanci esclusivi, seguici anche su Instagram:
📲 @finmark_
A presto per una nuova esperienza olfattiva!
– Il Team Finmark
Finmark offers a timeless service of bygone times. Their staff are exquisite to deal with, gentle and proffessional. Their products are the best of the best found in the world. Thank you Finmark.
Reply from Finmark Profumeria Artistica dal 1998
Good afternoon Loretta,
thanks for your feedback! 💬
We are glad that your experience always meets your expectations and that the attention to detail in our packaging is appreciated - for us, it's important that every orders conveys the care and passion we put into our work.
We look forward to welcoming you back soon for another olfactory experience!
– The Finmark Team
The delivery is very fast, and the packaging is well done - safe and respectful to the client and for the products.
Reply from Finmark Profumeria Artistica dal 1998
Dear customer,
Thank you so much for your kind words!
We’re delighted to hear that you appreciated our fast delivery and the care we put into packaging — ensuring both the safety of your products and a respectful, pleasant experience is very important to us.
We also noticed that you’ve already started collecting points through our Loyalty Program!
You might be close to redeeming one of our exclusive rewards — feel free to check all the options and learn how to use your points here:
👉 https://www.finmark.it/pages/rewards
And don’t forget to follow us on Instagram @finmark_ to stay updated on our latest news and product launches.
Looking forward to your next olfactory journey with us!
Finmark Team
Reply from Finmark Profumeria Artistica dal 1998
Ciao Yevheniia, ti ringraziamo molto per il tuo entusiasmo e per questa splendida recensione! Siamo davvero felici di sapere che il nostro servizio abbia superato le tue aspettative.
Ti invitiamo a seguirci sui social @finmark_ per scoprire in anteprima i lanci di nuovi prodotti. Inoltre, ti consigliamo di iscriverti al nostro programma fedeltà: è un’opportunità fantastica per accumulare punti con ogni acquisto e riscattarli per premi unici, come buoni regalo e minitaglie selezionate.
Ecco le informazioni sul nostro Programma Fedeltà:
https://www.finmark.it/pages/rewards
Se desideri unirti e iniziare a guadagnare punti, puoi registrarti qui: https://www.finmark.it/account/register
Non vediamo l'ora di accompagnarti nel tuo prossimo acquisto!
A presto,
Il Team Finmark
Reply from Finmark Profumeria Artistica dal 1998
Ciao Alessio!
Ti ringraziamo molto per la tua recensione! Siamo felici di sapere che hai apprezzato il nostro servizio. Ogni giorno lavoriamo con passione per garantire un'esperienza di acquisto impeccabile.
Non vediamo l'ora di rivederti su www.finmark.it
Un saluto,
Il Team Finmark
The best fragrance store I dealt with!
I just opened the package 📦 from Finmark. I just want to say thank you very much for you for listening & paying attention to my specific order. I’m really happy & extremely satisfied because of your amazing service & experience!🤍
Also thank you for your generosity & kindness for the free samples! I will visit the boutique one day to say hi.🤍
IG: Raatboo
Reply from Finmark Profumeria Artistica dal 1998
Dear Abdulaziz,
Thank you so much for your wonderful review! We're thrilled to hear that you had the best experience with us.
We're delighted that you appreciated our attention to detail in fulfilling your specific order. We're glad we could meet your expectations. It's fantastic to know that you enjoyed our service and the complimentary samples we included.
We have some exciting news for you! You're very close to having enough points in our loyalty program to redeem either a Parfums de Marly Layton 10 ml, a Parfums de Marly Delina 10 ml, or a 10 euro voucher.
Just a few more points and you'll be able to enjoy one of these great rewards!
Don't forget to follow us on Instagram for the latest updates @finmarksrl.
We look forward to serving you again soon on finmark.it!
Best regards,
The Finmark Team
I am completely impressed with Finmark professionalism and great customer service. No need to say that the product quality is absolutely outstanding, the packaging is beautiful and the shipping is very fast, also with every purchase they send lots of samples. I would like to emphasise the customer service that anytime exceeds all expectations. They are reliable, honest and I recommend then to anyone who is looking for some great niche fragrance.
Reply from Finmark Profumeria Artistica dal 1998
hank you so much for your kind words and positive feedback! We are thrilled to hear that you are impressed with our professionalism, customer service, and product quality.
At FINMARK, we strive to provide the best possible experience for our customers. We take pride in offering outstanding products, carefully packaged and shipped quickly. We also believe in going the extra mile by including samples with every purchase, allowing you to explore and discover new fragrances.
Our customer service team is dedicated to exceeding your expectations and ensuring your satisfaction. We appreciate your recommendation and are grateful for your trust in us.
Thank you again for choosing FINMARK. We value your support and look forward to serving you again in the future!
Best regards,
The FINMARK Team
Excellent company. Fast delivery, good product packed with care with many free samples. Excellent information on delivery details.
Reply from Finmark Profumeria Artistica dal 1998
Thank you so much for your review! We're thrilled to hear that you had a positive experience with us. Delivering your order promptly and ensuring it arrives in perfect condition is always our top priority.
We're delighted that you appreciated the free samples included with your purchase – each carefully selected to add a touch of delight to your package.
Providing detailed delivery information is part of our commitment to excellent customer service.
Your satisfaction means a lot to us, and we can't wait to welcome you back for your next shopping experience. See you soon!
Reply from Finmark Profumeria Artistica dal 1998
Cara Emanuela,
Grazie per le tue parole positive! Leggere che hai trovato le fragranze uniche, la consegna veloce e il packaging originale ci fa molto piacere. Siamo felici di offrirti un'esperienza sensoriale completa. Continua a seguire www.finmark.it per nuove scoperte profumate e sorprese. A presto!
Amazing 😻
Very glad and happy with my purchase and very surprised from kindness of Finmark!
A lot of gifts,packed beautiful,fast delivery and very good service!
I will come back for sure ❤️🌟
Reply from Finmark Profumeria Artistica dal 1998
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are happy with your purchase and that our team provided excellent service. We always strive to go above and beyond for our customers and we are glad that it shows. We look forward to serving you again in the future!
Reply from Finmark Profumeria Artistica dal 1998
Grazie Andrea per il feedback. Siamo lieti di averla come nostro nuovo cliente. Speriamo che l'esperienza positiva l'abbia convinta a venirci a trovare in futuro. Con l'occasione vorrei farle sapere che può registrarsi al nostro nuovo programma fedeltà e guadagnare punti con i suoi prossimi acquisti e sbloccare premi esclusivi.
Per farlo basta andare su https://www.finmark.it/account/register
Saluti
Notwithstanding the difficulties with the site, once those problems were resolved, everything went smoothly and the parcel arrived very quickly.
Reply from Finmark Profumeria Artistica dal 1998
We apologize for the inconvenience. If you would like to discover more, please do not hesitate to contact us on WhatsApp (+39.340.39.34.180) or via email (info@finmark.it).
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